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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Irish, Bar, European, British, Pub, Contemporary
Meals
Lunch, Dinner, After-hours, Drinks
FEATURES
Reservations, Seating, Television, Serves Alcohol, Full Bar, Free Wifi, Table Service, Live Music
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features, about
Reviews (230)
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164 results
Traveller rating
31
49
32
24
28
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Time of year
LanguageEnglish
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Traveller rating
31
49
32
24
28
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Reviewed 22 February 2020 via mobile

Waited a while for it to arrive (a good 30 mins). However, would prefer to have freshly cooked food and not microwaved. It came, and really was lovely but luke warm, in fact the potato was cold. We got offered the opportunity to have it...heated up but with pork I didn’t want to risk it. Mentioned to two servers and bill came - no offer of complimentary desserts or coffees. Really disappointed that good customer service is not provided because of being a tourist. A general lack of respect and decent customer service, and €30 lighter for a meal which was not to a standard I’d get at home.More

Date of visit: February 2020
Helpful?1  
MercGroup, Marketing at The Mercantile, responded to this reviewResponded 25 February 2020

Hi Saz, first of all we'd like to thank you for taking the time to leave us this review. We take all feedback very seriously & you can rest assured that it will be passed on to our management team here. We're very sorry to...More

Reviewed 17 January 2020 via mobile

First pub we stopped at, for our first night in Dublin. Great atmosphere, good food. Felt cosy with the lights, plenty of screens to watch sports

Date of visit: January 2020
Helpful?2  
Reviewed 8 January 2020 via mobile

I hope they have reviewed their door staff of late because I was once entertaining some clients in this establishment. I had to pop outside for a minute and when reentering, one of the door staff told me “No, I’ve caught you. You’ve been trying...to sneak in all night”. The other door staff, who knew he was mistaken would not stand up and say it. It seemed a spiteful purposeful act. A quite embarrassing situation as I had to call my clients and tell them I’m not allowed back in!! He was a Blonde Eastern European chap. Most bizarre little man.More

Date of visit: January 2020
Helpful?
Reviewed 5 January 2020

Wandered in here for some food after a venue wish we had kept going to be honest. Bar lads fine but the food service is atrocious we had to clear dirty glasses from table from last customers we had to ask for cutlery I wont...bore you but it was shoddy, we had just begun to eat when the waitress came over and asked us to settle our bill??? I had just taken a bite of the lovely steak and there she was asking us to settle the bill so insulting rude and downright stupid!! I have worked doing exactly the same job as this person never in a million years would you ask people during there meal to settle the bill nor expect them to clear dirty glasses from table from last customers truly worst service ever and I've been around lol Better managing needed in this establishment and manners and training wouldn't go amiss!More

Date of visit: December 2019
Helpful?
Reviewed 1 January 2020

A lively bar with music and a lot going on. Crowd is a mix of tourists and locals. Seems to get very busy and crowded at busy times but that is always a good sign if you ask me

Date of visit: December 2019
Helpful?1  
Reviewed 13 December 2019

nice breakfast good food i went for the large breakfasts they did refills of coffee and provided iced chilled water.

Date of visit: December 2019
Helpful?1  
Reviewed 11 November 2019

The Mercantile bar is around longer than I care to remember.I always find it dark inside and just old in feeling, it never seems to have got any upgrades over the years, saying that its a good place to go with a group when you...are trying to avoid Temple Bar and need some space but tables and chairs can be hard to get once you are in there. This pub is part of the Mercantile Hotel but I didn't stay there so can't comment on that. Heineken are €6.20 each, typical horrible Dublin prices, ok for a few drinks every so often but its a tourist trap and its doesn't need to make an effort. While its an ok place to go, i wouldn't be rushing into it, plently of other nicer places to buy your high priced Euro drink.More

Date of visit: November 2019
Helpful?
MercGroup, Guest Relations Manager at The Mercantile, responded to this reviewResponded 14 November 2019

Hi Glenveightravel, we really do appreciate you taking the time to leave us your feedback, we'll make sure our management team is made aware!

Reviewed 13 October 2019

Visited the Mercantile for lunch yesterday. We waited about 20 minutes for someone to clear the table from the previous group who had been there. The group sitting beside us actually ended up clearing their table themselves. I had to go to the bar to...ask could someone come and take our order. It wasn't overly busy as the rugby had finished at that point. The waitress then served table beside us and didn't come to take our order. When I asked could she take the order her response was quite abrupt, no communication or as much as a smile, dumped the cutlery down on table, clearly annoyed at having been asked to take the order. A shame as its a nice bar to watch matches.More

Date of visit: October 2019
Helpful?
Reviewed 22 August 2019

I visited Dublin for the weekend of 2nd Aug for my daughters hen do. What a fabulous night we had here. What a great atmostphere. We were made very welcome. We had lovely platters of food and had a great night and no-one minded we...were all dressed as oaps. They had live music later on. We enjoyed ourselves so much we went back on the Saturday night. I would definitely recommend this pub for drink, food, music and definitely atmosphere.More

Date of visit: August 2019
Helpful?1  
MercGroup, General Manager at The Mercantile, responded to this reviewResponded 27 August 2019

Thanks for your review! We're delighted you had such a good time with us.

Reviewed 4 June 2019

Fantastic place to eat and especially for breakfast. The meals were really reasonable and huge portions. Would recommend the breakfast bap - full irish on a roll - yummy!

Date of visit: May 2019
Helpful?2  
MercGroup, Marketing Executive at The Mercantile, responded to this reviewResponded 11 June 2019

You can't beat a full Irish! Thanks a million HAAllred1970!

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Frequently Asked Questions about The Mercantile

  • The Mercantile is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 3.5
    • Service: 3.5
    • Value: 3