It is beyond me that this place would even put Michelin Star in their advertising. 8 middle aged thirsty for wine and hungry for steak showed up last evening. We got terrible service and poor quality steak. We had a reservation to return at the...end of the trip, that has been cancelled.
Service
One waiter for 8 and he was looking after other tables. Not acceptable. One guy waited over 20 min for a drink. Glasses were not cleared, water bottles remained empty, when asked for a condiment, didn’t arrive until u ate the food. No fault of the server, he did his best.
Wine
We ordered what was advertised as the 2010 Rioja, a stellar year and bottle priced at 95 euro. When it arrived, it was the 2011. To the average consumer of wine, no big deal, but when you order it because it’s the 2010, and the 11 shows up, that’s actually false advertising. Very poor on their part.
The Steak
We all ordered the Delmonico ribeye..when mine arrived, it looked some something you might put on a sandwich, maybe. It was 36 euro, should have been charged 10. This is supposed to be a steakhouse, it failed miserable in all areas. The sides were ok, but if you can’t make a fry or onion ring, you have bigger issues. Please save ur money and go elsewhere.
Unfortunately, this place will not be around after another year. If the are to be they will need to step up their game big time, not sure you can recover from this.More