Don't be put off by appearances...the interior of Umi Falafel looks quite basic but the service and food more than makes up for it, Once stuck into eating I felt I could have been in a restaurant anywhere in the Lebanon or the Holy Land....We had a lovely waitress who was very helpful and we were delighted to see the Covid guidlines being adhered to. The falafel comes in a sandwich or a wrap with a choice of two standard falafels (The Lebanese Falafel and The Palestinian Falafel) or you have the option to order 'Falafel Your Way' with falafel (of course) and a choice of four fllings from a very tempting list of ten choices plus one of six sauces! This is what we did. There were other sandwiches including Grilled Haloumi Cheese and a super Mezze Menu with such tempting Middle-Eastern delights as Hummus, Baba Ghanoush, Labneh, Stuffed Vine Leaves, Spinach & Filo Rolls or Batata Hara (or spiced potato wedges) - and I can vouch for how good the wedges were. They also have an excellent range of salads which come in very generous portions - we shared one as a side dish and struggled to finish it because it was so big, There are meal deals etc which are well worth checking out. I wasn't able for a desert but I must say the choice of Baklava or Basboussa was more than tempting. We opted for the mited lemonade (made fresh daily) and it was an unusual but wonderful accompaniment to our food but there are other very tempting juices and soft drinks avaiable too. This was my first experience of Umi Falafel but I will definitely be back and will keep an eye out for other Umi Falafel branches on my travels. Highly recommend by a vegetarian of almost 60 years standing....this is healthy food at its best and should prove very tempting to non vegetarians too. Well done to our lovely waitress and, of course, to the chefs!More

I love the staff working in my local Umi on Mary Street. Super friendly and food is ready quick, also extremely affordable! Im quite plain so I recommend the grilled halloumi sandwich, chefs kiss!

Most friendly and helpful staff who always gives warm welcomes :)) The food is so delish and always made perfect, the whole menu is worth trying ☺️ Amazing service too, super humans in there. Highly recommended, this place won’t disappoint!!

Me and my friend walked in to umi in dame at and I was ordered to put a mask on then when we paid the lad at the cash till he made a mistake and charged both our orders as cash and then the other...lad who had rudely demanded I wear a mask told us we had to pay by cash both together. My friend wanted to pay hers by card and I wanted pay mine by cash. It seems they were in fear of repercussions from management. It's definitely not a place I'll go back and I wouldn't recommend it while their management keeps their staff in fear.More

Very bad service, no professional at all. Giving priority to people they knows "Friends" and very rude to others. Even though the food is good but the most important is the Service, that's what make you come back.

Came here for a first date the other day, she and I loved it. The waiters are so helpful pointing out meal deals and the food arrived hot on time. The sandwiches had many different layers and were very filling

Strolled only here on accident and was pleasantly surprised . I was greeted by the most lovely waitress with an eyebrow piercing who showed me to a table and was super friendly and chatty while also wiping and disinfecting everything .There are so many different...food options it’s perfect for vegetarians. The staff are super attentive and you’re tucked away in a peaceful dining area in the back away from the noise . All tables are socially distanced and the staff wear masks . They have the best Sweet Potato fries I’ve ever had and their Giant Cous cous salad is amazing . I would 100% recommend this place .More