Beautiful venue with great food and drinks and unbelievably sound staff. Always a favourite whenever I’m in temple bar
Beautiful venue with great food and drinks and unbelievably sound staff. Always a favourite whenever I’m in temple bar
Hi Ciaran, Thanks for sharing such a lovely review, We hope to see you again soon. Ciaran
Unfortunately a very disappointing night. From the time we were seated, it took 20mins to get someone’s attention just to order drinks. Starters consisted of merely 2 overdone scallops for €15 each. It then took 25 minutes between courses for food to arrive which was...cold. Bucatini was dry, lamb shank was extremely fatty. Had to ask for desert menus which didn’t even arrive until we asked a second staff member. Ultimately left the restaurant extremely disappointed and still hungry. Would easily say it was the worst dining experience I’ve had in a long time. We were told the reason the service was so bad was because they were down 2 staff members. There were multiple empty tables beside us, and regardless, a customer should not have to notice if a restaurant is short staffed. To be fair, our waitress admitted the service was poor and apologised. Would not recommend.More
Hi, I'm sorry to hear you had such a bad experience with us today. A member of our team had to undergo emergency surgery, and with other staff on annual leave, we were left short and had to try our best. I'm extremely sorry that...More
Lovely staff but struggling I’d say to make a poor experience seem less bad. Food just wasn’t good, well pizzas just weren’t good enough for the price, we didn’t try other dishes. Waited 30 minutes for drinks and longer for the bad value pizza. Come...on man, don’t let the city down…More
Hi, Thanks very much for your feedback and I'm so sorry you didn't enjoy your food. Delays in service can happen occasionally, but it's no excuse and I hope you accept my sincere apologies. I'd really appreciate it if you could get in touch with...More
Drinks : much too late(they tokd us that the prosecco we ordered was in the basement - it takes mire than half an hour to find it) Pizza : dough is still raw. desert : sticky chocolate with caramel taste. Coffee : after anoyher half...hour wauring we left the place. Really nothing was ok. Don't go thereMore
Hi Jan, I'm sorry to hear how disappointed you were with your experience with us, it's obviously upset you enough to share this review, so please accept the apologies of me and all my staff who only ever try our hardest for customers but are...More
Service was a bit slow. It was highly embarrassing because we had paid the bill with a sizeable tip not only that I was followed outside the restaurant to be questioned if we paid the bill by saying “I believe your bill wasn’t sorted”, then...I get a apology when I presented the receipt. They should have not done that and looked at the booking record to ensure that the bill was paid before approaching us.More
Hi There I've had a word with the team and would like to once again apologise for the incident the other night. In a very busy night our staff member could not distinguish faces. It should never happen. Once again our sincere apologies. Henrique S.
Had booked this for our last evening after a 4 day trip. Service was very slow. Gave up on dessert as waiter disappeared. Husband had crab linguine which was mostly pasta and I had the pork cutlet. The meat itself was lovely and tender but...the sauce was very salty and the cabbage accompanying it was bitter. Such a shame as the venue itself is unique.More
Hi, Sorry to hear about your experience with us. I'll be sure to pass on the feedback to the kitchen team. Kind regards Ciaran
Have dined in Robertas many times and it just gets better. Had a lovely meal here on Saturday evening. Loved our table looking over the liffey and the lovely lady who served us could not have been better. Food was delicious and very reasonable. We...will see you soon.More
Hi Dubgirl, Thank you so much for this wonderful review, it really means the world to us to hear such great feedback. We look forward to welcoming you back again very soon. Ciaran
I dined in Da Robertas with a party of nine on Saturday the 18/2/23 While the food was pretty good and reasonably priced the service was very poor. Three of our party ordered Pizzas and these were served about 10 minutes after the other main...courses were served. Also the Pizzas were not properly sliced and the table knifes were not suitable for cutting pizzas. This resulted in people struggling to slice their pizzas. We also brought a birthday cake with us which we left with the staff at reception. When we had the main course finished we requested a staff member to bring out the birthday cake it took over 30 minutes and two further requests before the cake was finally brought to our table. While the staff were friendly there clearly were not sufficient staff rostered to manage a busy Saturday night.More
Hello Joet! Thank you so much for your feedback, we really appreciate it. We are really sorry to hear about what happened and we will work on it to improve! We would love to have you back soon! Kind regards, Claudia
The food is really excellent and the staff most helpful and attentive. Fionn looked after us expertly. Generous portions and great menu. They also cater brilliantly for allergies.More
Hey Roland A Thank you so much for the amazing rating and lovely review. It means a lot to us :D Will make sure to pass on your words to Fionn. Happy to hear you guys enjoyed your meal and drinks with us in your...More
Went here for the first time yesterday evening and will definitely return. The food and the atmosphere was very good and the service was excellent. Our server Fionn was fantastic - friendly, funny and professional! I had the goats cheese ravioli to start with and...then the hake for the main and both were superb. Looking forward to returning!More
Hi Lyndsy It really means the world to us when we hear such lovely feedback, and especially when you've taken time out of your day to share it with us and the world on tripadvisor so please accept my sincere thanks. I'm delighted you had...More
SHOCKING was at a wedding here in mid December the day itself was fantastic but after the dinner the evening staff were horrible on talking to several people who where at the wedding they all had the same experience being that when they where up...dancing on returning to their tables there drink was gone when they complained the manager threatened to on one group throw them out on another close the wedding down on another he sent a member of staff to get the bride involved and on myself told my brother the father of the groom I racially abused him after i caught him taking my pint my sons pint and my wife’s half bottle of wine which was a clever ploy as I ran away from that very quickly even though to me he looked Italian I left this go for over a month to try calm down but still ferocious about it shocking behavior from staff and especially management Ps the day staff food and everything where 10/10 just don’t have an event hereMore
Hi Brenken68 I didn't expect to hear from anyone from this now infamous catastrophe of a night because honestly, I didn't think anyone had the courage. In my almost 25 years working in the industry, I've never heard of behaviour so deplorable and unforgivable as...More
The restaurant is in a beautiful building and it has a nice buzz about the place. Staff were good and friendly. I ordered the Pappardelle, Braised Beef Ragu, Balsamic Shallots and Aged Pecorino for the main and it was a plate that was 95% pasta...with at least half going uneaten as I got fed up just eating pasta towards the end. My girlfriend ordered the Orecchiette Le Melanzane, Grilled Eggplant, Tomato, Burrata and Basil and when the waiter took her plate away it also had a lot of pasta remaining that she thought was undercooked. Won't be back as the area has plenty of restaurants and they need to get the main course somewhat balanced rather than filling us up with the cheap ingredients to maximise their profits. The interior, atmosphere and minestrone soup are worth 2 of the 3 stars.More
Hi, Thanks for your honest feedback and sorry to hear you were disappointed with your food. We will be launching a new menu shortly and will take your advice into consideration. Kind regards Ciaran
We came here as a group of four whilst visiting Dublin. Was 100% my favourite pit stop. The booze was good, the food was good and the surroundings were just beautiful. Our wonderful waiter, Feon - made our brunch for us! We will be back...❤️More
Hi Stephanie, Thank you so much for your lovely review! I'll be sure to pass it on to Fion and I hope to see you back again soon. Ciaran
Just had a great experience, not sure how previous reviews are negative. We had a reservation, met lovely staff, got food and drinks very promptly. The meal and wine went down well. Special shout out to Bobby who was doing a great job serving a...number of tables with a nice smile!More
Hi there, Thank you very much for your lovely review, we really appreciate your support. Looking forward to seeing you again soon. Kind regards, Thiago Capecci
We had booked a table for 9 people (company trip) and there was some issues with the booking so we called and emailed several times to get it confirmed, so actually the problem started already there. Then when we came they could not find our...booking and was extremely rude, even aggressive. We showed the booking confirmation we had but they told us it was booked for the day after. When I asked them to really look info this they was really aggressive and blamed us for their issues and their really poor internal systems. My colleagues who where with me was shocked of the behavior of the staff greeting us and I have never been treated this bad in any restaurant ever. We finally got a table and the food was great and our waiter was supernice and friendly so no shadow shall fall on the chef of the waiter, as that was great. But people who greets the guest should at least have some manner. I was also so shocked so I did not bring it up more at the time I was there as I did not want the whole evening ruined. But unfortunately the food could not change the fact of the really poor greeting and start we got so I have to give this place a bad review.More
Hi there, Thank you very much for your feedback, we really appreciate it. We are very sorry to hear about your experience with us. We will be actioning right away on your feedback. Hopefully it hasn't put you off joining us again and you will...More