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Il Fornaio Enoteca

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COVID-19 Update: This restaurant is only available for takeaway or delivery at this time.

Ratings and reviews

#485 of 650 European in Dublin
#881 of 2,152 Restaurants in Dublin
RATINGS
Food
Service
Value

Details

CUISINES
Italian, Cafe, Mediterranean, European
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch
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meals, features, about
Reviews (82)
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48 results
Traveller rating
19
14
4
4
7
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LanguageEnglish
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Traveller rating
19
14
4
4
7
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Reviewed 19 March 2022

I’d been here twice before and enjoyed the food and coffee. So I thought I would show it to a friend today. The lady at the bar was extremely rude. Firstly I asked for two small Americanos. The guy making the coffee made two as...requested but she charged me for one. There was a quick discussion between the three of us where I had pointed out that I asked for two. She kept stating loudly in front of other people in the bar ‘he only paid for one’ as if it were my fault she had not listened correctly and charged me correctly. She then couldn’t operate the machine so the guy making the coffee stepped in to operate it. I was then charged for and given two large Americanos despite asking for small. On top of all this we were told that despite being paying customers we weren’t allowed sit outside as the outside area was for lunch only. There were plenty of free tables outside so I asked if we could sit until the table was needed for use . I was again told no and found the lady to be extremely rude. I will NEVER go here or show anyone else this place again.. what a shame, you should know that bad customer experiences travel further than good ones.More

Date of visit: March 2022
Helpful?
Reviewed 23 November 2021

Out for a walk on a chilly Saturday and stopped for a wee hot chocolate. Unbelievable. It was like a 'real' melted chocolate and cream in a cup. So so so good.

Date of visit: November 2021
Helpful?
Reviewed 26 October 2021 via mobile

We came in here for a bite to eat late on Sunday..no pizza or sandwiches left but we did have really tasty mushroom and spinach arancini, accompanied by a Negroni made with Prosecco instead of gin and a glass of Nero d'Avola. Lovely friendly staff...and a good buzz about the place!More

Date of visit: October 2021
Helpful?1  
Reviewed 4 August 2021 via mobile

What a great find whilst walking through Dublin. A friendly and efficient team serving great coffee and we had a couple of pastries which were delicious. If you visit here… give in to your temptation and choose that cannolo!

Date of visit: August 2021
Helpful?
Reviewed 22 December 2019 via mobile

We had diner hete last night, Nice servants. Italian girl. We ordered mussels saute, was ok as a starter. Then came the main...pasta with a sauce of the house... i send back the pasta because for me these where not cooked enough... i should not...have said this... a cook came to the table and shouted that it was al dente like in Italy. I have been in Italy many times but never had undercooked pasta. Anyway we left the place rightaway... I should have know this man and the chef can not cook.. to many Burgers on the menu, not to much Italian style meals. Si do yourself a favour and walk by...More

Date of visit: December 2019
Helpful?
Reviewed 6 July 2019 via mobile

Only came in here because butlers next door was full. €3 for a miserably small average tasting cup of coffee that I had to go and fetch because they forgot even though I paid in advance. Lots more places in Dublin to get a decent...coffee. AvoidMore

Date of visit: July 2019
Helpful?3  
Reviewed 9 June 2019 via mobile

I went there with a group of friends, we ordered different pizzas and food to share and everything was just amazing, fresh and delicious. The staff was lovely, very attention to make us understand the ingredients in the menu and giving us great suggestions! During...our dinner they came many times to make sure we liked our choices! We loved it and would recommend it to anyone!!!!More

Date of visit: June 2019
Helpful?1  
IlFornaioDublin19, Manager at Il Fornaio Enoteca, responded to this reviewResponded 17 June 2019

Hi Jessica D, Thank you for taking the time to leave a review. We are happy to know that you and your friends enjoyed our service and food. We hope to see you soon on your next visit! Kind regards, Il Fornaio Team

Reviewed 21 April 2019 via mobile

Simple food, but delicious! Best panino in town so far (salmone). Small restaurant, surprisingly good, we’ll definitely go back!

Date of visit: April 2019
Helpful?
IlFornaioDublin19, Manager at Il Fornaio Enoteca, responded to this reviewResponded 23 April 2019

Hi Michele, We can't thank you enough for this fabulous review! Don't be a stranger! Il Fornaio Team

Reviewed 19 April 2019 via mobile

As it says in the title, it's the best espresso in town. Staff is kind and friendly,recommended for everyone.

Date of visit: April 2019
Helpful?
IlFornaioDublin19, Manager at Il Fornaio Enoteca, responded to this reviewResponded 23 April 2019

Hi there, There is plenty more where that came from so be sure to call in again! Il Fornaio Team

Reviewed 7 April 2019

1145 am/ 7th April. Just walked out of the cafe on Liffey St. An almost empty restaurant - only 2 other people. The waitress could not have been ruder. It took 3 attempts to order as she was too busy talking to her friend at...the counter. We were then abruptly cut off mid sentence and told to move table. I confronted her (politely) on being so rude and she then pretended she couldn't speak English. I tried a second time and she shrugged and said she couldn't speak English. This made matters worse. It was farcical but also appalling behaviour. EL Fornaio you can and should do better than this. We left and went elsewhere. I have gone there weekly for years but this was the first time at at weekend. I will never ever return. The waitress in question clearly has problems with customer service and nothing but contempt for the people who frequent the place and by extension pay her salary. This person is losing the restaurant business and management should either train her properly or get someone who likes dealing with people.More

Date of visit: April 2019
Helpful?
IlFornaioDublin19, Manager at Il Fornaio Enoteca, responded to this reviewResponded 8 April 2019

HI Liam, Thank you for taking the time to leave us a review and for your feedback. We are sorry you had a negative experience and would like to resolve this issue properly. Please contact us via info@ilfornaio.ie so we can discuss this further. Il...More

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Frequently Asked Questions about Il Fornaio Enoteca

Yes, Il Fornaio Enoteca offers takeaway services.

Il Fornaio Enoteca is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5