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Cook House

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56 Glen Moray Drive, Elgin IV30 6YA, Scotland
+44 1343 542353
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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Elgin, United Kingdom
Level Contributor
41 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 15 July 2016 via mobile

I can agree with nearly every review posted about this place... where to start?! The one upshot is the young lady at the counter who has always been pleasant although how she manages to smile through the carnage behind her is nothing short of a miracle. If you're unlucky enough to have to phone through your order and not get... More 

Helpful?
Thank whisky g
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 21 April 2016 via mobile

The woman behind the counter needs an award, surely this woman has got to be the rudest woman working in a customer service role in the UK. She demands your money with a rude bark, then swans off and mutters '10 minutes' not a please or a thank you to be heard,25 minutes later you are still sitting waiting even... More 

Helpful?
Thank Alan M
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 21 March 2016 via mobile

I have been to the cookhouse many times with no problems, this time though the food was to salty and couldn't be eaten. The older woman was so rude. Sorry but won't be going back, don't waste your money.

Helpful?
1 Thank Lynne L
Level Contributor
91 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 20 March 2016 via mobile

Yesterday I ordered a carry out, and went and collected it, (normally the food is spot on) There were 4 of us eating and we all commented how salty the food was, now I'm not one normally to complain but I thought I would ring up and let them know incase they had a problem with the extra salt, so... More 

Helpful?
Thank Norfolkmick
Elgin, United Kingdom
Level Contributor
166 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 22 February 2016

Having ordered take away here a number of time....the food has NEVER been at fault.....always hot, tasty, and of a high standard....shame can't be the same for the woman that works there....rude, abrupt and bad mannered is want of better words...but as the food is so good....I suppose you can just overlook the service. I'm sure she loves her job... More 

Helpful?
Thank Tracy Y
Banff, United Kingdom
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 17 January 2016

Portion size very small....special curry was seriously salty, everything else was ok ish.... served by young girl so it would appear we got lucky!....won't be back!

Helpful?
Thank moray b
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 20 December 2015 via mobile

Poor service! Over priced and not good food for what you pay. The portion size isn't very good either! I wouldn't go back The woman the serves is so rude and moody!

Helpful?
1 Thank Natalieandcraig
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 11 November 2015 via mobile

While visiting a friend in Elgin we decided to use cook house for a carry out meal. We were there for it opening, and the reception we got,along with other customers was an absolute disgrace.We were served by an older lady, who obviously didn't want to be there serving her customers,I take the first customer she served was a regular... More 

Helpful?
1 Thank Carol H
Edinburgh, United Kingdom
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 July 2015 via mobile

Good takeaway food, never had an issue, the Ku Bo sauce is a particular favourite of mine! Have been frequenting for years whenever I'm in Elgin, recommended.

Helpful?
Thank Mark T
Elgin, United Kingdom
Level Contributor
41 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 17 July 2015

I come to this Chinese when I want some crispy pancake rolls but I've seen myself waiting 40minutes after phoning in an order I'm told will take 30 minutes, so a wait time of 1hr 10!! This is a regular occurance so I always wait longer than I'm told now. If the older lady is working she is so rude!... More 

Helpful?
2 Thank Rachel G

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    1.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    1 of 5 bubbles
Cuisine
Chinese
Meals
Dinner
Restaurant features
Takeout
Location and Contact Information
  • Address: 56 Glen Moray Drive, Elgin IV30 6YA, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Moray  >  Elgin
  • Phone Number: +44 1343 542353

Questions & Answers

Questions? Get answers from Cook House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?