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There aren't enough food, service, value or atmosphere ratings for Harry Gow Bakery - Alness, United Kingdom yet. Be one of the first to write a review!

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Cafe
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All reviews lunch pie salad filled rolls steps shop toilet table order
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Reviewed 13 October 2020 via mobile

Used this shop daily for a takeout lunch when fishing all day. The pie was fast and peppery just how I like it and the filled rolls are really good. Generous fillings on a white roll that is hard to beat flavourwise. Took a dozen...rolls home too!More

Date of visit: October 2020
Helpful?
HarryGowBakery, Owner at Harry Gow Bakery - Alness, responded to this reviewResponded 29 October 2020

Thank you John your review is much appreciated and we are delighted you enjoyed our products so much. Hope you had a successful fishing trip. Best wishes from the HGB Team!!

Reviewed 6 March 2020 via mobile

Definitely the top Bakery Chain. Great range of food, competitively priced. If you choose to sit in, a nice eating area. Friendly service and importantly good food. We have recently been to the Tain and Invergordon restaurants and Alness lives up to the standard of...the other two outlets. RecommendedMore

Date of visit: March 2020
Helpful?1  
HarryGowBakery, Owner at Harry Gow Bakery - Alness, responded to this reviewResponded 10 March 2020

Thank you very much for this lovely review. Delighted that you visit a number of our shops and find the food and service of such a good standard. Your comments are appreciated and I will pass to our Alness manager to share with her team....More

Reviewed 12 November 2019

Popped in for morning coffee. Delightful clean airy shop, the friendly staff very neat in their uniforms. Only problem for some might be the steps up to the tables. Easy to order at the till, our order came quickly, very neatly delivered to the table....My scone was lovely. Toilet clean and fresh.More

Date of visit: November 2019
Helpful?
HarryGowBakery, Public Relations Manager at Harry Gow Bakery - Alness, responded to this reviewResponded 14 November 2019

Thank you for your very positive feedback which I will share with our team at Alness. Our Alness shop/cafe is scheduled for a refurbishment and we will certainly take your comments about the steps into consideration. We do currently have another entrance at the side...More

Reviewed 30 September 2019

My family and I are regular customers to Harry Gow's across different shops. We visited Alness last week and decided to sit in. Dad had pie and beans and I had the cheese and onion toastie with Salad. The only thing I would change is...give the option for Brown bread (Which I asked for) but was told there was only white and give a bigger plate as the food was crushed onto the plate.More

Date of visit: September 2019
Helpful?
HarryGowBakery, Public Relations Manager at Harry Gow Bakery - Alness, responded to this reviewResponded 2 October 2019

Thank you for your review. I am sorry that we had run out of brown bread and were unable to deliver the toastie of your choice. We do normally offer the option of white or brown bread for sandwiches and toasties but unfortunately on occasions...More

Reviewed 27 July 2019

Wanted a quick lunch so ordered a tuna salad roll which was delicious and the service was fast and staff pleasant.More

Date of visit: July 2019
Helpful?
HarryGowBakery, Public Relations Manager at Harry Gow Bakery - Alness, responded to this reviewResponded 8 August 2019

Thank you Mick great to hear you enjoyed your filled roll and found the service good. We do have a chilled merchandiser for 'Grab and Go' options for those in more of a hurry but also always happy to make rolls/sandwiches for you whilst you...More

Reviewed 2 July 2019 via mobile

I ran the Inverness number to order rolls for a lunch at work with friends. The order came through to Alness and I picked them up as agreed. They were freshly made, fillings were delicious a mixture of vegetarian filing too. Inexpensive and very handy...if you want to go on a picnic, a business lunch or an outing! This is my second order and I’ll certainly go back again.More

Date of visit: July 2019
Helpful?
HarryGowBakery, Public Relations Manager at Harry Gow Bakery - Alness, responded to this reviewResponded 10 July 2019

Thank you very much for this lovely feedback. Delighted you enjoyed your filled roll box. Hope to see you again soon. Best wishes from all at the HG team.🙂🙂

Reviewed 26 January 2019

As a family, we use this establishment on an almost daily basis, and have done for many years. Not sure why I’ve not reviewed it before. Staff are friendly and welcoming with ready smiles to serve you. They’re quick, efficient, patient and helpful (well apart...from one who seems to get things wrong regularly). Most people are familiar with the quality of Harry Gow products so it’s not necessary to review them, suffice to say they are all delicious. The cafe area is very small and narrow, with 2/3 steps leading into the area. This means buggies and walking aids cannot be taken in as there simply is not the room to have them by your table (one of which wobbles badly). There is a small area in the shop where you can leave these items but I personally would not leave my sleeping child in the main shop where customers are milling around - it can be very busy at lunchtimes. The reason I’ve deducted a star rating is purely because they’ve changed the cafe ordering system from complete table service to one where you go to counter to order and pay for food which is then delivered to your table. There are problems with this. You need to go to a table to read menu and park your bags and / or children (bearing in mind said children are not in buggy but running loose - there’s only 2 high chairs which are not suitable for all ages. When you’ve done this a trip to the till means standing at the top of previously mentioned steps, sometimes in a queue for a while, which is not easy when you’re either physically unable to stand for long or have to keep moving to chastise children. If there is a queue at the till then you are standing right in front of the entrance to the kitchen where staff are coming in and out. When standing at top of the stairs, whether there is a queue or not, you are then in the way of the staff trying to get past you with trays of hot drinks. It’s not a good system, and it seems as if you’re always in someone’s way. The toilet is always clean and smells lovely but only being one for all patrons is maybe not the best idea. Baby change table always has a book lying on it! Children and nappies and toilets can take some time hence a queue forming. Meant to be a disabled toilet too but even if you could get a wheelchair into the shop, (through the fire exit maybe) it’s doubtful you’d actually manage to get it into the narrow corridor and the toilet itself while still trying to manipulate 2 heavy doors.More

Date of visit: January 2019
Helpful?
HarryGowBakery, Public Relations Manager at Harry Gow Bakery - Alness, responded to this reviewResponded 29 January 2019

Thank you for your detailed and constructive feedback regarding our Alness cafe. Your positive comments about our products and retail team are very much appreciated as we do work very hard to deliver excellent products with excellent service. I have discussed the contents of your...More

Reviewed 10 September 2018

salad roll and dream ring for lunch, food lovely service friendly clean shop. there is a cafe at the back which is always busy although there are stair`s up to cafe but the girl`s have a side door which wheelchair user`s can get into cafe...from :)More

Date of visit: August 2018
Helpful?
FraserGow, Public Relations Manager at Harry Gow Bakery - Alness, responded to this reviewResponded 18 September 2018

Thank you Marion for your lovely review! We do work hard to deliver great products with great customer service so good to see you appreciated both. Best wishes from HG Team 🙂🙂

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