We arrived at about 5pm without a booking but the place with quite quiet and we were shown to a table. We both commented on how dim the lighting was, atmosphere is one thing, having to use a mobile torch app to see the menu...is quite another! My husband opted for half a dozen oysters @ £1 each - a Friday evening deal. I ordered the mushroom and truffled brioche with duck egg. Three oysters were placed in front of Hubbie, he had to ask for the other three which were delivered quickly, and all were dispatched equally quickly with gusto! My starter was delicious if a little miserly. For mains I ordered whole lemon sole and Hubbie ordered monkfish and then we waited, and waited whilst the restaurant got darker and darker. When my fish finally arrived it was overcooked and the fish had the consistency of cotton wool, the monkfish was okay but perhaps not the freshest piece of monkfish in Glasgow that day. I should have sent my fish back and I am annoyed with myself that I didn't. I ate less than half of it and pointed out to the server it was overcooked. We ordered espresso and asked for the bill. The server said she had taken off the cost of the oysters off the bill and hadn't charged for the espressos as a goodwill gesture, we paid the bill and left. When we got to a venue where there was adequate lighting we realised we had been charged for nine oysters and refunded for six!!! Hutchesons, please put that money towards paying your leccie bill and switch on another couple of lights.More

We booked a 7.30pm bar table and 8.30 in restaurant. Upon arrival, we were left standing in the doorway. Staff appeared to have no interest. We asked what was happening. We were told the table would be ready soon. We asked again – this time...the table was being “wiped down”. Another waiter asked if we were being attended to – we said we were and explained again. He said the table would be ready soon. Exasperated and surprised, around 10-15 minutes after arriving we were seated. We ordered drinks. We were left waiting again. During this time, one waiter seemed immersed in the interests of a hen night. We asked where the drinks were, explaining we had already waited for a significant time. We asked again and were told the drinks were coming. A few minutes later, I went to the bar to order directly. This seemed to cause our drinks to arrive (more than half an hour after our arrival). The waiter apologised and said the next round would be on the house. Okay, thank you, but we would have preferred simple basic service. Hoping the above was a glitch, around 8.25, we reminded staff of 8.30 restaurant booking. After 8.30, a waiter (possibly the bar manager) told us it would be 9.15 before our restaurant table would be available. He said there had been a mix up with bookings (we suspect the truth is our table had been given to someone else). He offered us some free Prosecco. We declined. We opted to leave. We feared our experience may have been indicative of the quality of the service and food in the restaurant and were not willing to take that risk. We were also hungry. The service was beyond poor and our experiencing greatly disappointing. Hutchesons came highly recommended. Escaping into the night, we went to the nearest alternative venue, Brewdog. We were slightly overedressed but despite Brewdog having become a multinational chain, the service was friendly, efficient, attentive and authentic – everything Hutcheson was not. Have never said this before about a restaurant based on service alone, but we would tell people to avoid. It seems the owner needs decent management. Other busy venues are challenging to run, especially at weekends, but it can be done.More

We had booked Hutchesons for lunch to celebrate my son's 21st birthday. On booking I checked whether I could drop off some things for the table prior to the lunch and was told it wasn't a problem which I duly did. When we arrived for...our booking the 21st decorations weren't on the table and I had to ask two people where they were and if we could have them . The staff couldn't have been less interested and no one offered an explanation or apology for not having the table ready as we had asked. The service through out the meal was poor with drinks taking a long time and staff slow to respond to requests. A member of staff eventually apologised and offered a drink to all party members. After 20 minutes of waiting we left. On the way out I spoke with a member of staff to express my disappointment. I was handed an card with an email address and was told to contact them if I wanted"something free". That wasn't my point. I did phone the restaurant and spoke with someone who did apologise and said that she would look in to it and email me with the result of that. There has been no communication from them. A really expensive meal for a special occasion which could have been so much better. We won't be returning and I wouldn't recommend it. to others.More

The restaurant and food were brilliant, firstly the welcome we got was very welcoming by Gary the bar manager, he escorted us to the restaurant upstairs. We were seated and Ross the waiter served us throughout the night, his table skills we're superb, the food...was to die for, steak I had was perfectly cooked and my wife's lobster was huge and she loved it. The building itself is stunning both inside and outside. We definitely will be back.More

We were so looking forward to our visit but we’re very disappointed. Poor service, bland starters and steak with the butchers twine still left on. Overpriced and under delivered. Would definitely not go back or recommend 😫

Never before have I been so pleasantly surprised. The restaurant is absolutely gorgeous. The ceiling cornicing was breathtaking. Rarely do you get to dine in such a beautiful building. I’ve noticed a few one star reviews, which are absolute nonsense!!! Please do not be discouraged...by unreasonable people. I’ve worked in restaurants for over 15 years and some people just do not realise how difficult it can be to ensure the smooth running of restaurant. Hutchesons, in my opinion, did an outstanding job! Very impressive. As for the food. My husband and I both agree that our meal last night was in our top 3 most delicious meals we’ve ever had. Melt in the mouth. You could taste every flavour on the plate. Absolutely outstanding. Our server Ross was great. Lovely chatty guy and very hardworking. We also had the assistant manager and general manager come over to thank us for our compliments of the food and of Ross. Too often people are too quick to complain and point blame for the most trivial of things. I am only too happy to leave amazing feedback when we’ve had such an amazing experience. We’re already planning on going back and would highly recommend Hutchesons to all of our family and friends!More

Thank you Daryl and Hayley. For inviting us back and having the most fantastic meal service and food was exceptional. Absolutely how it should be done. The Nobles