I'd definitely recommend Innis & Gunn for great service. Two things really stood out to me. Firstly, we had to make a last minute change to our booking so sent a message on Facebook messenger and got a super fast response updating the details which...was great. Secondly when we arrived we realised that just because of the accoustics and how busy it was, my friend who was hard of hearing was not going to be able to hear anything at all. We were all set just to call it a night when a lovely staff member saw we were leaving. When I explained the issue he immediately found us a much quieter table upstairs in the restaurant. Service was quick and friendly and extremely easy using the app. Next time we're in the west end we'll definitely be back!More

Innes and Gunn Glasgow had the best service I’ve ever experienced, really good staff (especially Alex) and it was considerably better than the Leith one!

Heard all about Ashton Lane in Glasgow and decided to pay it a visit. A great experience when we visited this pub. We were well looked after by Steph, Erin, Alex and chef Steven. Food was delicious and great value for money. Will be back...for sure.More

We went here for drinks on a Saturday night. We had booked our table in advance. We were met by a very abrupt bouncer on the door, but after being lined up against the wall to wait, we were allowed in. We were seated in...a good area and service was fast and efficient. We stayed for around 1.5 hours and all the way through the service was very nice and friendly. The range of beers on tap was good also. All in all I would definitely recommend for a visit.More

A small group of us went for drinks only on Friday night; this was out 1st visit to the pub since lockdown and was not a good experience. Upon approaching the door we were barked at by the female 'bouncer' on the door; "you booked?"...was her welcoming line, no hellos, how are you, no niceties whatsoever. She then ordered us to stand at the opposite side of the lane like we were children. Not a great start. Inside was slightly better but no atmosphere with waste of time plastic screens between the tables . I am afraid we won't be back anytime soon. If you want to entice people back to your bar you really need to employ people with better customer service skills or at least train them to be polite and welcoming.More

Had a lovely chilled visit this evening with delicious food. Highlight was the burger, the summer salad being a close second. Reasonably priced and served by friendly bartenders who observed all socially distanced measures and managed a chat with a smile.

So well organised with great ambience and vibe. Food menu gave great selection and steaks were superb and great value. Mangoes on the run was a great choice and thanks to Sam behind the bar for the recommendation and walking us through the beer choices...he was a star. Definitely will be a regular.More