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Palm Court at The Balmoral

Certificate of Excellence
Princes Street and Gardens
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1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland (Formerly The Bollinger Bar at Palm Court)
+44 131 556 2414
08:00 - 20:00
Closed now
See all hours
Sun 09:00 - 19:00
Mon - Thu 08:00 - 19:00
Fri 08:00 - 20:00
Sat 08:00 - 21:00
More Info
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735 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Cardiff, United Kingdom
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Being a grumpy late 20 year old, I was not entirely sold on the idea of afternoon tea. I must say I was pleasantly surprised, the venue was immaculate, there was a harpist playing on the balcony above and the 4 courses of amuse bouche, sandwiches, scones and pastries were beautifully put together. Needless to say I left full and... More 

Thank Ash_Sharpe
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

A Valentine Day treat as part of our honeymoon. An absolutely lovely setting with a delightful selection of savouries, pastries and cake. A little gift too from The Balmoral to take home.

Thank jo50hun
Wokingham, England, United Kingdom
Level Contributor
43 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

I booked afternoon tea at The Balmoral as a last day treat for my family during our trip to Edinburgh. I looked at lots of afternoon tea venues, but this looked the best ... and it was! Lovely service at just the right pace, wonderful food in very elegant and comfortable surroundings. Would recommend to anyone visiting Edinburgh.

Thank Debbie M
Gurnee, Illinois
Level Contributor
45 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

My wife and I visited The Palm Court for Afternoon Tea on a Monday afternoon around 2 pm. The staff. Was friendly and welcoming. The atmosphere is that of a refined and distinguished European hotel. While it was not inexpensive (£70 for the two of us), we felt it was well worth it. The amuse buch was a delightful butternut... More 

Thank FamilyGuy60031
2 reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

Very comfortable seats and relaxing live harp! Standard selection of sandwiches and amuse bouche. Service was good but could be better for a 5 * luxury hotel. When we asked if we could take away the left overs they simply handed us a box.

Thank Paul S
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this review

Dear Paul S We appreciate you taking the time to share your feedback regarding your Afternoon Tea experience at Palm Court. I am delighted to read that you enjoyed the ambiance and our resident harpist. Thank you also for your valuable comments, I will certainly be sharing your feedback with the team for our consideration. We hope to have the... More 

Edinburgh, United Kingdom
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

Had a fantastic afternoon tea while a friend was in town! Beautiful presentation and very delicious food. They even gave us tea and chocolate to go! The food was very filling and the timing of the food was just right. They did not rush us at all-other afternoon teas I have gone tend to press you on time. For the... More 

Thank mkstomski
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this review

Dear mkstomski Thank you so much for your generous review and recommendation following your experience at The Balmoral. It was a pleasure to welcome you and your friend to Palm Court for Afternoon Tea. We strive for guest satisfaction and service excellence and appreciate your positive feedback regarding the service you received from my colleague Lily. We hope to have... More 

Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Enjoyed a comfortable afternoon tea while in on business. services as expected and other professionals as expected made for a relaxed and scottish experience.

Thank Don M
London, United Kingdom
Level Contributor
36 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

The restaurant is beautiful and it had a great atmosphere. We found the pastries to be a bit of a let down but the scones were very nice. We liked the gift plate at the end so all in all it was okay value for £35 as some elements were lovely such as decor and sandwiches and scones but the... More 

Thank holidayer186338
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this review

Dear holidayer186338 Thank you for taking the time to share your impressions following your visit to Palm Court for Afternoon Tea. I am pleased to read that you enjoyed the ambiance as well as our Balmoral scones. However, it is always disappointing to learn that a guest has left feeling less than completely satisfied and I am truly sorry to... More 

Toronto, Canada
Level Contributor
312 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 139 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

If you are looking for a place in Edinburgh to enjoy afternoon tea, or dessert and coffee, then this is the place. The room is beautiful. The high ceiling with the glass dome is decorated beautifully. I found the room to be very soothing, relaxing and calming. The staff is very attentive. Selections were varied and plentiful enough for us.

Thank Deborahjune
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this review

Dear Deborahjune Thank you for sharing your lovely impressions of our offering at Palm Court. Your delightful feedback regarding the beautiful decor and attentive service you received from my colleagues is very much appreciated. We hope to have the pleasure of welcoming you back to The Balmoral in the future. Kind Regards Ashleigh Spink Palm Court Manager +44 (0) 131... More 

Level Contributor
48 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Excellent afternoon tea here. The gift at the end was a lovely touch. It was nice to not have sweet outweighing the savoury. Nice balance. Friendly service.

1 Thank Laura F

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
British, Scottish, Vegetarian Friendly, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, Business meetings, Special Occasion Dining, Romantic
Open Hours
09:00 - 19:00
08:00 - 19:00
08:00 - 19:00
08:00 - 19:00
08:00 - 19:00
08:00 - 20:00
08:00 - 21:00
Location and Contact Information
  • Address: 1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland (Formerly The Bollinger Bar at Palm Court)
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Edinburgh>  > Princes Street and Gardens
  • Neighbourhood: Princes Street and Gardens
  • Phone Number: +44 131 556 2414
  • This restaurant is at The Balmoral Hotel
Palm Court is an Edinburgh institution that's as glittering as its glass dome and Venetian chandelier. Sip vintage champagne or sample our award-winning Afternoon Tea with a wide selection of loose leaf teas, coffee, classic and contemporary sandwiches and savouries, pastries and sweet treats. A harpist provides the perfect accompaniment. Palm Court Opening Times: Monday to Thursday 8am to 7pm Friday 8am to 8pm Saturday 8am to 9pm Sunday 9am to 7pm Afternoon Tea: £35 Champagne Afternoon Tea: £51.50

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Palm Court at The Balmoral and other visitors
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Questions? Get answers from Palm Court at The Balmoral staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Princes Street and Gardens

Neighbourhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
Explore this neighbourhood