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The Great Room Restaurant Merchant Hotel

Certificate of Excellence
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16 Skipper Street | The Merchant Hotel, Belfast BT1 2DZ, Northern Ireland
+44 (0) 28 9023 4888
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482 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Level Contributor
109 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 1 week ago via mobile

We had high tea and what a fantastic experience. The sandwiches and all the desserts were amazing, fresh and flavourful. You were not rushed at all. Even in the 1-1/2 we were there you never felt rushed once. All the servers were friendly and courteous. They even took our jackets upon arrival, opened the napkins and offered to pour our... More 

Helpful?
Thank Purplesister28
Barrie, Canada
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 1 week ago via mobile

The atmosphere of the Merchant Hotel's Great Room Restaurant was simply beautiful. The staff was very friendly and attentive. We received tons of beautiful treats to eat while having our tea. Each person got 5 mini sandwiches, a hot cross bun, 4 desserts, a macaroon, chocolate and their choice of coffee/tea. We ended up bringing most of it home as... More 

Helpful?
Thank KaitlynAbbott
Antrim, United Kingdom
Level Contributor
178 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
Reviewed 1 week ago

Went to dinner last night (four of us) and it was super start to finish. Disappointed we could not have our cocktail in the cocktail bar but hey ho, I would say the hotel are not complaining. We sat very comfortably in the lobby Nigroni for me which went down very well. We had a little amuse bouche to begin... More 

Helpful?
Thank Fair_Foodie
Donegal, Pennsylvania
Level Contributor
33 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

We had breakfast two mornings and a food tasting event, it was amazing, the staff couldnt do enough to make us feel welcome, food was amazing and The Great Room is beautiful.

Helpful?
Thank samsung1111
Belfast, United Kingdom
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago

Booked a table 18th dec for family of four and had the Christmas menu , food excellent as usual , a starter , main & dessert soft drinks bottle of red , 2 gin brambles total bill £270 very good the week before Christmas , the great room had a fabulous Christmas tree and was very festive , we will... More 

Helpful?
Thank Sharon M
Enniskillen, United Kingdom
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Booked afternoon tea for my wife and myself not knowing really what to expect.However I was more than surprised by the whole experience. The staff from the outset made us feel very welcome and put us at ease straight away.The Great Room was a stunning setting for an exquisite afternoon tea.The whole ambience made it a very special experience for... More 

Helpful?
Thank AlanPaulE
Doagh, Ballyclare, United Kingdom
2 reviews
Reviewed 3 weeks ago

Very comprehensive menu which has something for all tastes. The staff are engaging, friendly and courteous. The food was ample, beautifully presented and full of flavour

Helpful?
Thank John M
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

I visited the merchant during mothers day, we had prebooked afternoon tea and we arrived at 1 o'clock (30 minutes early) the staff where extremely courteous, you really feel like royalty both when your food is being served and you're taking in the spectacle of the Tea room. I was expecting the food to be adequate & the portions to... More 

Helpful?
Thank Des M
Maidenhead, United Kingdom
Level Contributor
293 reviews
157 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
Reviewed 4 weeks ago via mobile

We had dinner and certainly the surroundings are amazing. We opted for the set dinner. My starter of salmon was nice but the risotto I had was not good, watery and lacking in any flavour. Service was average and we had to wait a long time for the bill and for our payment to be taken. The restaurant was not... More 

Helpful?
Thank Jmahg
Rome, Italy
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

Went for a friends 60 th birthday food was excellent our waiter made a real fuss of the birthday girl which made the evening more special

Helpful?
Thank Janet E

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
British, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Serves Alcohol, Full Bar, Free Wifi, Valet Parking, Highchairs Available, Wheelchair Accessible
Good for
Special Occasion Dining, Local cuisine, Business meetings, Romantic, Groups, Bar Scene
Location and Contact Information
  • Address: 16 Skipper Street | The Merchant Hotel, Belfast BT1 2DZ, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  Belfast
  • Phone Number: +44 (0) 28 9023 4888

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Great Room Restaurant Merchant Hotel and other visitors
1 question
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Questions? Get answers from The Great Room Restaurant Merchant Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?