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Frankie & Bennys New York Italian Restaurant & Bar - Swansea

€€ - €€€
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Brunel Way, Swansea SA1 2FB, Wales
+44 1792 475370
09:00 - 22:30
Closed now
See all hours
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
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146 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 145: English reviews
Neath, United Kingdom
Level Contributor
33 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

I remember when frankie and bennys was a good place to eat. The restaurant looks tired and worn and the staff not interested. The food wasnt good for the price. Pasta was bland and the burger was dry.

Thank sabrook
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 February 2017 via mobile

Despite being left waiting to be seated for 5 minutes ..seemed to be short staffed ,this was a pleasurable visit. We ate from the lunch menu large starter portion of bruschetta was served soon after ordering.Our main courses did not disappoint. Excellent considering they were busy and they are a national chain,

Thank Linda A
Swansea, United Kingdom
Level Contributor
55 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 6 February 2017

We popped in for a quick lunch and they had an offer on, all burgers £5.95. The waitress was good to point out that we both needed the app so I quickly downloaded it to my husbands phone and we both ordered burgers. I had the Bourbon beef and my husband had cheese and bacon. Both burgers arrived quickly and... More 

Thank heleneWales1
Level Contributor
33 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 January 2017 via mobile

Our choice today was chicken in mayo wraps with chips & coleslaw. My husband had his as it came but myself i changed the sauce to 'red french' which is absolutely stunning, very friendly staff & their aim was to please

Thank Gaynoel
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 January 2017 via mobile

We visited today on arrival we were met by Dave he showed us to our table where they took extra time to discuss our special dietary needs. Having spent some time discussing our choices it was obvious nothing was too much trouble on placing our order and drinks order we were welcomed by savannah who had a good knowledge of... More 

Thank Katydux
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 1 January 2017 via mobile

Hi guys. Frankie and bennys in my eyes is a nation wide money spinning machine. The food here is not upto standard of what Italian food should taste like. We had some friends over from sardinia and took them here. After leaving we asked them about their thoughts of the "italian" food to which they replied "italian, ha, what the... More 

2 Thank DMzReviews
Newport, United Kingdom
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 24 October 2016 via mobile

Visited this restaurant after staying in the nearby premier in. Breakfast was advertised at £5.95. However coffee was extra and so was toast. The service was slow considering there were only two other people waiting. The bacon could only be described as more than crispy. Overall very disappointed and felt that there was no value for money.

Thank JacobsMAJ
Norwich, United Kingdom
Level Contributor
9 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 20 October 2016

Food is super cool mainly ordered Buffalo wings and chicken caujon. Dishes are nice. It has separate bar session and celebrate customer birthday wishes to everyone.

Thank Sats2
Staffordshire, United Kingdom
Level Contributor
90 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 19 September 2016

Had an enjoyable evening to celebrate my grandsons birthday. The staff were very accommodating despite obviously being stressed. There were a lot of children in a number of parties (at one point felt like I was in a crèche). It quitened down quite quickly and then it was a normal restaurant. I suspect we were just a bit unlucky. Overall... More 

Thank David B
Swansea, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
5 of 5 bubbles Reviewed 18 September 2016 via mobile

Lovely food, me and my wife favorite place, whenever we wanna go on a date we both agree here, the 60s music in the background makes it that much special

Thank ronaldstienio

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
US$37 - US$37
Italian, American, Pizza
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Groups
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Brunel Way, Swansea SA1 2FB, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Swansea County  >  Swansea
  • Phone Number: +44 1792 475370

Questions & Answers

Questions? Get answers from Frankie & Bennys New York Italian Restaurant & Bar - Swansea staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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