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Pettigrew Tea Rooms

€€ - €€€Cafe, British,
West Lodge Castle Street | Bute Park and Arboretum, Cardiff CF10 1BJ, Wales
+44 29 2023 5486
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Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“scones” (210 reviews)
“cake” (239 reviews)
Closed Now
All hours
CUISINES
Cafe, British, Welsh, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
West Lodge Castle Street | Bute Park and Arboretum, Cardiff CF10 1BJ, Wales
All Details
Write a ReviewReviews (967)
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1 - 10 of 921 reviews

Reviewed 2 weeks ago via mobile

We arrived cold, wet, and late for our reservation on a blustery afternoon and were met with a warm welcome and the coziest of tea rooms! Each and every one of the staff were friendly and helpful, answering our questions and making sure we and...More

Thank michelle_sensei
Reviewed 2 weeks ago

When my Welsh cousin and I visited this establishment we thought we had to go inside to buy what we wanted as there was no one serving outside. The entry wasnt clear to us from the outside tables in the park so we went in...More

Thank CambaNewZealand
Reviewed 4 weeks ago

Friendly staff and good service. Sandwiches were very tasty and good selection. Scones were thick and quite hard rather than soft and cake was average.

Thank PSB96
Reviewed 3 December 2017 via mobile

I just wanted to thank you for a most delicious afternoon tea, there was so much food we had a take away! Everything was delicious and the tea rooms were gorgeous. The staff were friendly, polite and very helpful! It made our day out very...More

Thank Rebekah99
David L, Manager at Pettigrew Tea Rooms, responded to this reviewResponded 6 December 2017

Hi Rebekah, Thank you so much for leaving such a lovely review! I'm so glad you enjoyed your visit, we look forward to seeing you again! Kind regards, Georgie

Reviewed 30 November 2017

My first visit to this little tea rooms and I have to say the sandwiches were freshly served and very nice. Scones served warm with jam and cream and a choice of cakes which we chose to take away as we were full. My only...More

Thank Honeydelight14
David L, Manager at Pettigrew Tea Rooms, responded to this reviewResponded 6 December 2017

Hello! Thank you for taking the time to leave this review, I'm so glad you enjoyed the food! Our (giant!) scones come freshly baked every day from our bakery by Victoria Park, I applaud anyone who can finish their cake after those scones! I'm sorry...More

Reviewed 27 November 2017

Arrived during the week - it is a very small venue, with scrambled together decor. Had booked for afternoon tea, because I had heard good things through this website. I have had the pleasure of visiting many afternoon tea vendors in Cardiff and the surrounding...More

1  Thank AJC-DAC
David L, Manager at Pettigrew Tea Rooms, responded to this reviewResponded 6 December 2017

Hello there, I’m very sorry this visit didn’t live up to the expectations you had- we do tend and stand out from other afternoon tea venues as we like to do things a little bit differently here, but also appreciate that it doesn’t always suit...More

Reviewed 25 November 2017 via mobile

Pretty location and venue. Service was excellent with our booked table ready for us. Afternoon tea was delicious, particularly the scones. Pettigrew tea rooms dealt with my nut allergy very well and with no fuss which was very much appreciated.More

Thank Louise W
David L, Manager at Pettigrew Tea Rooms, responded to this reviewResponded 6 December 2017

Hi Louise! Thank you for your feedback, I'm so glad you enjoyed our scones, they're my absolute favourite...although I tend to indulge in the clotted cream just a bit too much! We really pride ourselves on being able to cater for all types of allergies,...More

Reviewed 18 November 2017

We came here for lunch as we were passing by and thought it looked perfect. It is charming but small inside- three empty tables, two of which were booked out- so we took the remaining table and waited to be served whist the staff chatted...More

1  Thank loobylooSheffield
David L, Manager at Pettigrew Tea Rooms, responded to this reviewResponded 6 December 2017

Hello there, Thank you for taking the time to leave us your feedback. I’m sorry we didn’t immediately spot you when you came in, we have a ”please wait here to be seated “ sign so we don’t overlook anyone when they first arrive, our...More

Reviewed 17 November 2017

A really welcoming venue, charming staff, excellent tea, in a beautiful lodge location,not far from the Castle. Experience a pot of tea as it should be served. A must experience for those visiting and even living in Cardiff.

Thank N7537FOmike
David L, Manager at Pettigrew Tea Rooms, responded to this reviewResponded 6 December 2017

Hi! Thank you so much, there's nothing quite like a proper pot of tea is there?! Thank you very much for your feedback, we hope to see you soon! Kind Regards, Georgie

Reviewed 7 November 2017 via mobile

Wow just wow!! My mum and I fell upon this little gem on a recent visit to Cardiff, and not wanting to eat in our hotel the Holiday Inn we decided to explore..well..we didn’t have far to go as this was just across the road..stepping...More

1  Thank Kate W
David L, Manager at Pettigrew Tea Rooms, responded to this reviewResponded 6 December 2017

Hi Kate! Thank you very much for taking the time to leave such a delightful review! Your feedback describes everything we aim to deliver! From the nostalgia of the mismatched china to the freshly baked bread with proper welsh bacon, we are really proud of...More

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Ask a question
Questions & Answers
Emma S
26 July 2017|
AnswerShow all 2 answers
Response from Dane M | Reviewed this property |
You can sit outside, there's a seating area.
0
Votes
Jan C
2 December 2016|
Answer
Response from Ben A | Reviewed this property |
Yes
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$3 - US$37
Meals
Lunch, Brunch, Breakfast
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Reservations, Accepts Credit Cards
Good for
Special Occasion Dining, Kids, Child-friendly, Romantic, View, Local cuisine
Open Hours
Sunday
09:00 - 18:00
Monday
08:30 - 17:30
Tuesday
08:30 - 17:30
Wednesday
08:30 - 17:30
Thursday
08:30 - 17:30
Friday
08:30 - 17:30
Saturday
09:00 - 18:00
Location and Contact Information
  • Address: West Lodge Castle Street | Bute Park and Arboretum, Cardiff CF10 1BJ, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2023 5486
  • E-mail
Description
Pettigrew Tea Rooms are housed in the beautiful 19th Century West Lodge in the heart of Cardiff. This quintessentially British tea house is open seven days of the week serving, fresh lunches and delicious homemade cakes, all served alongside a wonderful selection of loose leaf teas. Join us for a light lunch or why not sample our full Afternoon Tea in peaceful surroundings, before a stroll through Cardiff's stunning Bute Park. A must for all visitors to the Capital City of Wales.
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