We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Indian, Balti, Fast food, Eastern European, Bangladeshi
Special Diets
Vegetarian Friendly
Meals
Dinner
View all details
meals, features
Reviews (50)
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Filter reviews
50 results
Traveller rating
26
7
3
0
14
Traveller type
Time of year
LanguageEnglish
Traveller rating
26
7
3
0
14
See what travellers are saying:
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed 31 December 2021

Ordered our food at 6.01pm was informed that they were busy and it would take 2 hours for delivery. At 8.15pm we contacted them once more only to be told sorry it will be another hour. At 9.31 after repeated unanswered calls we have given...up on receiving our food. Not communication and hopefully we will get a refund but not holding out Absolutely appalling service. Please do not waste your moneyMore

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 May 2021

Ordered a takeaway using Just Eat at 6.30pm with delivery "as soon as possible". Estimated delivery 7.50 to 8.10pm. A longer delivery time than expected, but it was a Saturday evening. No delivery by 8.20pm so used text facility on Just Eat to request an...update on delivery time from Bridgend Balti House. No reply received. Tried telephoning but line continually engaged. Eventually got through at 8.45 to be told "we have your meal here it will be 10 to 15 minutes". Eventually arrived at 9.20, too late for us to eat. The food is excellent but let down by such poor service. This is the second time we have ordered with Bridgend Balti House through Just Eat. It will be the last time.More

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 January 2021

Never got my food or my refund. Been waiting almost a month for my refund, constantly been lied to whenever I call up. They just brush me off and have taken no responsibility for their actions. Will never order food or recommend this place to...anyoneMore

Date of visit: December 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 December 2020

Awful. After being delivered over an hour late and with an extremely rude delivery driver. The food was not even edible. The chips looked like they had been kept warm for hours, freezing cold and dry. The chicken was so dry and very chewy. The...nan breads were also freezing cold and all soggey. Put in a complaint and was promised a replacement meal. Just gone to take them up on their offer and give them another chance but was told that they couldn't do it and the best they could do was 50% off. Disgusting customer service and food. Don't waste your money!More

Date of visit: October 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 September 2020

I'm afraid to temp fate by saying this but the food has always been good and never yet had a bad one. I've stuck with BBH for this reason with most other takeaways in Bridgend failing any consistency. Going on my most recent meal from...them, they seem to have gone up to a new level and I hope it wasn't just a one off as it was simply stunning. Would recommend the House Thali, excellent value. If the curries that come with thali are not to your preference they are prepared to change it.More

Date of visit: September 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 May 2020 via mobile

A good solid Indian takeaway.. great helpful staff to start . A good menu and and we have had a few meals over lockdown with them and they have been fab and I highly highly recommend... why only 4 out of 5 ??? When I...try a new Indian I will always go for a vindaloo as the main and base a score from there.... this is a good 8.5 out of 10 and I’m a harsh critic... if I could nice then 4.5 on trip advisor I honestly would 👍👍😜More

Date of visit: May 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 April 2020

Good for value for money but the wait time is horrendous. We have given it the benefit of the doubt ordering a few times from here but the service is shocking. We have waited 2-3 hours on the last 4 times we have ordered here...and when you call to chase it up, you are told it’s on its way though that could still mean another hour!!!!!! The food arrives luke warm and don’t bother ordering when you’re hungry as you’ll have a long wait before you actually eat! Disappointing and would never recommend to anyone!!!!More

Date of visit: April 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 April 2020

We had a nice takeaway from Bridgend Balti last weekend. They have a good online service where you can order and pay by card online. Delivery was prompt and friendly keeping safe distancing. All the dishes we ordered were tasty, correctly spiced, heated and of...good portions, all in all very good value for money. We will be ordering again, would highly recommend.More

Date of visit: April 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 February 2020 via mobile

We ordered our takeaway meal over the telephone we were advised it would be over an hour ( understandable) as we phoned late evening on a rugby six nations weekend. The food was absolutely delicious and generous portions. We would highly recommend.

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 February 2020

Only gave it 1star because I couldn’t give it minus 5 stars. After using their website to place an order, we received confirmation and noted a 75 minute wait for delivery. Over 2 hours later, still no food...after trying to call them over 40 times,...finally got through and was told they hadn’t even received the order. Absolutely pathetic service for absolutely average food. Will never use them againMore

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 January 2020 via mobile

Ordered set meal for 2 people. Phoned to collect. Twenty minutes until pick up and it was ready when we arrived. The food was lovely. Great value. We would order from here again.

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 December 2019

Three hours later and food still hasn’t arrived. Have tried phoning half a dozen times but no answer. Appalling.

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 October 2019

Called ahead for collection Sat 05/10/2019 & advised twenty minutes , rocked up after twenty minutes , waited a good further twenty minutes , during which I witnessed every customer placing a telephone order being told " twenty minutes " . I wasn't overly personally...bothered with the wait thinking I hope the food quality is as good as the surrounding aromas , well wasn't I wrong , the Chicken Tikka had been cooked to Jaipur and back , so overcooked and dry i even tried livening it up with the yoghurt sauce , but no ! And I don't know why they had chucked in so much random roughly chopped raw onion , i love onion but cooked onion in a hot dish please . The Tandoori King Prawns were ... OK , just OK , I have experienced worse in the past elswhere , and yes they too , yes , you got it , MORE raw onions , why oh why ??? The staff were pleasant and polite enough , however , receiving sub standard food eradicated this fact . The outlet looks like it lacks a good weekly deep clean and as the kitchen is semi open plan , you would think the kitchen staff would wear clean smocks during service , can be off putting for some people ...More

Date of visit: October 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 September 2019

Shocking service - ordered a takeaway direct on website that even gives you estimated time of arrival. 20 mins after it should have been delivered I called to check where it was and was told ' on way' then phone hung up. 15 mins later...called again and still 15 mins away. No apologies....nothing. I offered to pay £10 for food due to delays and fact it would be cold - was told that chicken could be reused for other orders so no. EHO nightmare - don't order from here.More

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 August 2019

Had take away from here nearly every week since it opened many many years ago. Tried few others around & outside the area but keep coming back. Family run business Food is outstanding and if there is a problem it is always solved without question....They even stay open to wait for me to pick up my meal on way home late from work. Fabulous. Chicken dhansak the BEST.More

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
View more reviews
Best nearby
Best nearby hotelsSee all
The Wyndham Arms
505 reviews
.07 km away
Best Western Heronston Hotel & Spa
1,281 reviews
1.66 km away
The Great House Hotel
409 reviews
3.00 km away
Days Inn by Wyndham Bridgend Cardiff M4
556 reviews
3.02 km away
Best nearby restaurantsSee all
Franco's Ristorante Vecchio
107 reviews
.17 km away
Zia Nina
677 reviews
.08 km away
Poco Poco
780 reviews
.09 km away
La Cocina
338 reviews
.21 km away
Best nearby attractionsSee all
St John's House Trust
25 reviews
.19 km away
Newcastle Castle, Bridgend
6 reviews
.26 km away
Once upon a playtime
56 reviews
.30 km away
Carnegie House
5 reviews
.05 km away
Questions & Answers
Get quick answers from Bridgend Balti House staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

BRIDGEND BALTI HOUSE - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Bridgend Balti House

Yes, Bridgend Balti House offers takeaway services.

Yes, Bridgend Balti House offers delivery services.

Bridgend Balti House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5