BRANCHES JESMOND, Newcastle upon Tyne

The restaurant is beautiful and the food was amazing. I felt the veg option was thrown together as I had a plate of vegetables but it was so fantastic I don’t care. I advised that I was vegan as I was asked while booking. Our...waitress wasn’t aware and didn’t know the options on arrival. I thought that was a poor start. The waitress was nice but was so over the top it came off insincere. This was equal parts hilarious as is was uncomfortable! I wasn’t sure if she was taking the mick. So much talking! We were also asked how our food was 3 times and there seemed to be a swap in waiting staff half way through our meal yet our waitress was still working? It felt disjointed and sloppy. The meal was lovely but I think for £100 for a 2 course meal for 2 people with no wine we should have exceptional service.More

Date of visit: November 2020

Helpful?1

I'm sorry to hear you weren't happy with the service you received. This isn't something we hear a lot at Branches customer service/customer care is one of our top priorities. I will our course pass your comments onto our Front of House manager and look...More

AmberWoollett

1 review

Reviewed 6 November 2020

Amazing

My partner and I visited Branches on Wednesday 4th November, as the night before lockdown just so happened to coincide with our Anniversary. We were greeted warmly and the staff couldn’t do enough for us, to the point where we didn’t even have to ask...when we wanted another drink, the staff asked us! The food was delicious, we shared the Camembert board to start which was a must for any cheese lover, we had the roasted chicken and the steak for mains, which were cooked to perfection and absolutely delicious! For dessert we both had Stick Toffee pudding, this was probably the best sticky toffee I’ve had, absolutely faultless! Thank you for making our anniversary night so special even in less than ideal circumstances, we can’t wait to visit again once you reopen!More

Date of visit: November 2020

Helpful?1

I am so pleased to hear you enjoyed your anniversary meal, many thanks for taking the time to leave us your feedback, we hugely appreciate the support from our customers, and we hope to welcome you back again very soon. Many thanks Sophia

Sharon R

2 reviews

Reviewed 3 November 2020

Lovely Evening

As the news of Lockdown meant we wouldn't be able to keep our original booking we decided to have an early anniversary dinner and weren't disappointed. The food was excellent as always as were the cocktails. The butternut squash risotto was delicious, whilst partner couldn't...resist the fish and fries, although failed to finish all of the whale! Whilst the restaurant was busy, the table service struck the perfect balance; attentive and relaxed with time to digest each course. Looking forward to our next visit which is already booked.More

Date of visit: November 2020

Helpful?

Thank you for taking the time to leave us this review, we hugely appreciate it and hope to see you again very soon. Best wishes Sophia

Turnbulls20

1 review

Reviewed 3 November 2020 via mobile

Sunday Lunch

Visited Branches for the first time on Sunday after being recommended and can honestly say we weren't disappointed, food was delicious and the staff extremely courteous, friendly and very attentive. Will definitely be returning.

Date of visit: October 2020

Helpful?

Thank you for your feedback! We hugely appreciate it and hope to welcome you back again soon. Kind regards Sophia

Familytravels1981

2 reviews

Reviewed 1 November 2020 via mobile

Amazing 🤩

Food was amazing as always, lovely atmosphere and friendly, attentive staff. Kids loved the food too, and the veg, so much so they were pinching the veg off my plate!

Date of visit: November 2020

Helpful?1

Thank you for taking the time to give us your feedback, we really do appreciate it. I am so pleased to hear you enjoyed your meal and hope to welcome you back again very soon. Many thanks Sophia

TheTruthSetsUFree

6 reviews

Reviewed 1 November 2020 via mobile

Perfect

We came here for Sunday Lunch and it was absolutely amazing! My partner I had chicken and I went for the Trio which was pork chicken and beef and it was such a massive portion my partner had to finish it. They are hot on...Covid restrictions and hygiene procedures. The prawn cocktail starter is phenomenal.The cocktails are awesome. Everything about this place is fantastic and you won't be disappointed. Staff are friendly. Ambience is beautiful and I wish I lived up north so I could eat here every week. Well done guys! Best restaurant everMore

Date of visit: October 2020

Helpful?2

Wow thank you for such a compliment, I am so pleased to hear you enjoy your food. Thank you for taking the time to write this review, and we hope to see you again soon. Best wishes Sophia

Natnatsue88

2 reviews

Reviewed 31 October 2020

Lunchtime treat

We enjoyed a lovely lunch here this week. I have wanted to book for a while now, but we haven't had a chance, due to lack of childcare! The service, food and atmosphere were great. We will definitely be returning x

Date of visit: October 2020

Helpful?1

Thank you for taking the time to leave us this review, we hugely appreciate it and hope to see you again very soon. Best wishes Sophia

RJD182

43 reviews

Reviewed 31 October 2020 via mobile

30th birthday meal

My husband and I visited last night for my 30th birthday. Branches is ALWAYS my go to restaurant for something special and it did not disappoint. Our waitress was Stephanie - she was just fabulous. Attentive, chatty, professional, she really went above and beyond to...make my birthday special. The manager also popped round to deliver a drink and check if everything was ok. This was great to see. The food as always was sensational. Presentation on point. Really thrilled when we left, thank you for constantly delivering to the highest standard! We are back on NYE and can’t wait to dine again.More

Date of visit: October 2020

Helpful?3

Thank you for your feedback! We hugely appreciate it and looking forward to welcoming you back on NYE! Kind regards Sophia

Kinnag

5 reviews

Reviewed 31 October 2020 via mobile

Date night

Service was brilliant,food was totally outstanding. Starter was really good, main course was a steak to die for AAA+ and dessert little bits of sponge with a apple sorbet mouth refreshing Second time I've been and never disappointed always outstanding.

Date of visit: October 2020

Helpful?2

Thank you for taking the time to give us your feedback, we really do appreciate it. I am so pleased to hear you enjoyed your meal and hope to welcome you back again very soon. Many thanks Sophia

J2467DIjuliem

1 review

Reviewed 30 October 2020

Outstanding food and service

We visited on 29th October for lunch with our children. First time eating out in months and it was well worth the wait ! Stunning restaurant , great service and we felt very safe and at ease with the safety guidelines. The food is simply...delicious and the attention to detail was stunning. Each dish was beautifully presented and the flavours carefully crafted . I will be rebooking for sure.More

Date of visit: October 2020

Helpful?1

I am so pleased to hear you enjoyed your meal whilst also feeling relaxed and safe during such a worrying time. Many thanks for taking the time to leave us your feedback, we hugely appreciate the support from our customers, and we hope to welcome...More

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vict89012

Hi, we're looking to eat out for dinner on 13th oct and prefer to sit outside due to recent times. Would this be possible and are there outdoor heaters? Kind regards.

2 October 2020|

Answer

You can sit outside but I’m not sure there are outdoor heaters. The restaurant is well spaced out and the measures in place will make you feel very safe. Enjoy. 😁

elmomo1985

Is the main menu served on a Sunday or is it only the Sunday lunch menu?

29 August 2020|

Answer

It’s just the Sunday Lunch menu on a Sunday. Sunday opening hours are 1200 to 1800, so just for Sunday lunch.

Maruf M

Is their a dress code on weekends? Not going in tracksuit obviously but are trainers allowed?

30 July 2020|

AnswerShow all 4 answers

I think trainers would be allowed. Restaurants need all the customers they can get these days, so I doubt that would turn you away. But if you are going to a quality restaurant like Branches, why not put in a bit of effort... More

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Branches Jesmond

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