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Brindley's Lock

€€ - €€€, British,
Silverstone Crescent, Stoke-on-Trent ST6 6XP, England
+44 1782 963893
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Overview
  • Excellent67%
  • Very good16%
  • Average7%
  • Poor4%
  • Terrible6%
Travellers talk about
“roast dinner” (4 reviews)
“curry” (8 reviews)
“rice” (4 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Silverstone Crescent, Stoke-on-Trent ST6 6XP, England
All Details
Write a ReviewReviews (262)
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21 - 30 of 262 reviews

Reviewed 1 March 2017 via mobile

Called in for some lunch after a morning of shopping, what a beautiful presented friendly establishment. I have heard a few friends comment about this place so thought would try it for myself, one thing for sure is I was very impressed, beautiful service, friendly...More

4  Thank Sarah Jane K
Reviewed 24 February 2017

This corner pub provides excellent food and friendly attentive service and a superb sweet deal which means you are able to partake of their marvelous puddings even if you think you are too full. A varied range of meat, fish and vegetarian dishes all come...More

Thank martinhH5865RD
Claire B, Owner at Brindley's Lock, responded to this reviewResponded 26 February 2017

Thank you so much for your kind review, and for taking the time to put your opinion on this site for other potential visitors to see. All at the Brindleys Lock are happy to see that you enjoyed your visit and that we made yoir...More

Reviewed 23 February 2017 via mobile

Visiting friends and the pub/restaurant had been advised since new management. Came in a large group and were told very rudely by bar staff we were a burden. May this have been accidental or not the treatment caused us to feel very awkward. The waiting...More

1  Thank shuxuxucuehsgdu
Claire B, Owner at Brindley's Lock, responded to this reviewResponded 26 February 2017

Hello, I'm so sorry to hear that a member of my staff has made you to feel awkward, I'm sure that this was not the intention, and that your first opinion of our venue being a family friendly, warm and welcoming venue is exactly that,...More

Reviewed 7 February 2017

This was our 3rd visit and once again the food and atmosphere was excellent, we cannot understand the negative/poor feedback. All we can say is try it for yourself. We have tried various food off the menu and beers, all were excellent. The greeting from...More

2  Thank jeanamison
Claire B, Owner at Brindley's Lock, responded to this reviewResponded 26 February 2017

Hello Jean, thank you for posting your review, I'm so glad to hear your regular visits are with a good opinion. We too look forward to seeing you again on your 4th visit, please identify yourself to our staff when you do as we would...More

Reviewed 6 February 2017 via mobile

Once again amazing food can't fault it and have different every visit , very friendly staff and lovely atmosphere

2  Thank Jo B
Claire B, Owner at Brindley's Lock, responded to this reviewResponded 26 February 2017

Thank you so much for your very kind review, it makes a very hard and trying job all worth while, we are glad you enjoyed our venue and hope to see you again very soon. Kind regards simon

Reviewed 3 February 2017

Surprised at recent poor reviews. Lunched with friends who all had different dishes and all were very good indeed. Portions were so big could not find space for dessert. Staff good and yes we were asked if our food was O.K and later if we...More

2  Thank KAY55V
Claire B, Owner at Brindley's Lock, responded to this reviewResponded 4 February 2017

Thank you so much for your honest review, we are glad that you enjoyed our venue, we have had a few changes with staff members recently, and suspiciously started getting very bad reviews. We thank you for visiting us and making your own judgement, and...More

Reviewed 28 January 2017 via mobile

In the last month this has become a pub we no longer want to visit. Bar flies taking up the whole service area, talking loudly and swearing. The music is atrocious. It was never good, but neutral at best. Now it's painfully bad and loud....More

1  Thank Myorangecrush
Claire B, Owner at Brindley's Lock, responded to this reviewResponded 4 February 2017

Hello, thank you for your review, I would like to address the comments that you have made Firstly, bar flies taking up the whole service area? I'm sure you are aware we currently hold a 5 star food hygiene rating, and this would certainly not...More

Reviewed 27 January 2017

We visited here again in January I must say we were disappointed the staff didn't wear a uniform just normal clothes you could smell greasy chips the tables were sticky ,the food was ok but not a patch on what it used to be like...More

2  Thank berylboote
Claire B, Owner at Brindley's Lock, responded to this reviewResponded 4 February 2017

Hi that k you for your review, we are currently changing the uniform, and as such have only a smart dress code with the staff, waiting on now only wear black trousers and white shirt, the bar staff wear all black and the owners wear...More

Reviewed 15 January 2017

Visited for family meal over xmas break. Majority of food very bland, tastless as if frozen and re-heated. Just large portion of foods on plate, very overfaced. Most of our food went uneaten, total waste of money and would not recommend or return. Management more...More

4  Thank dhbs1
Claire B, Owner at Brindley's Lock, responded to this reviewResponded 4 February 2017

Thank you for your review, if you would like to contact me I can address any issue you have

Reviewed 13 January 2017 via mobile

Wow, this place is amazing. I've never been here before and is was from a recommendation. The food was out of this world. I had the lobby and rolls today and it was delicious. The staff and owners couldn't help enough and are very approachable....More

1  Thank Kelj83
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Ask a question
Questions & Answers
janet w
8 November 2016|
Answer
Response from Raymond Paul D | Property representative |
sorry we have left , the new people are on facebook
0
Votes
297coop
27 June 2016|
Answer
Response from Raymond Paul D | Property representative |
we prepare our food fresh so if you speak to our chef they will advise on what they can do for you. please call 01782 832022 and ask for Sandra, David or Gary and they can help you, thanks for your interest
0
Votes
darngoodfood
25 June 2016|
Answer
Response from Raymond Paul D | Property representative |
we look forward to seeing you, have a good journey and we hope you enjoy everywhere you visit in England.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$4 - US$21
Meals
Brunch, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Local cuisine, Kids, Business meetings, Special Occasion Dining, Bar Scene, Child-friendly
Location and Contact Information
  • Address: Silverstone Crescent, Stoke-on-Trent ST6 6XP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Stoke-on-Trent
  • Phone Number: +44 1782 963893
Description
The brindleys lock has been reinvented by its new tennants, now its is a well talked about venue with great food weekend entertainment, theme nights and a well established mature clientele. A family friendly atmosphere allows families with children to enjoy there time together untill 9pm at which time its adults only and over 21s is there target customer. Its defanetely worth a try.
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