We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Furama Palace

49 Newcastle Road | Trent Vale, Stoke-on-Trent ST4 6QE, England
+44 1782 747288
Website
Share
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent65%
  • Very good19%
  • Average6%
  • Poor4%
  • Terrible6%
Travellers talk about
“crispy duck” (5 reviews)
“hotpot” (3 reviews)
Closed Now
13:00 - 22:00 Hours
CUISINES
Chinese, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
49 Newcastle Road | Trent Vale, Stoke-on-Trent ST4 6QE, England
All Details
Write a ReviewReviews (259)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 257 reviews

Reviewed 1 week ago via mobile

Been here a few times now and the service is absolutely spot on. We visited with 14 people for a family birthday and loved every minute. The food was lovely and plenty to choose from, would definitely recommend

Thank davidsK3638VD
Reviewed 2 weeks ago via mobile

This place started to be our go to Chinese takeaway as I don't eat much meat. However we wont be ordering again as the tofu has been raw and like water in the middle.

1  Thank Crimsondream
Reviewed 2 weeks ago via mobile

Been many times as a couple but went as a birthday family meal. Food was excellent as usual Michael and Amy couldn’t do enough fir us . We all chose different as so much to choose. Warm welcome and nothing to much trouble . The...More

Thank claire r
Reviewed 3 August 2018 via mobile

Had a great night with friends. Delicious food. ..very friendly staff. .great value. ..and fab Chinese beer☺ deserves to be busier...will definitely return

Thank jayne r
Reviewed 19 July 2018 via mobile

Great to have a fantastic Chinese restaurant back to enjoy. After having gone down hill Furama is definitely on the way back up. Great to have Watson back and Hon(Michael) to give you a very warm welcome. The food back to a really good standard....More

Thank Sue H
Reviewed 24 June 2018 via mobile

All you can eat style place (£17.50 per head but this doesn't include drinks or dessert hence only 4 stars) but the food was really tasty and you can keep ordering as much as you want and the waiters bring it to you table. The...More

Thank CharleyH99
Reviewed 16 June 2018

Staff had problems coping with an establishment that tries to deal with all you can eat Buffett and an order of the menu option. We ordered off the menu. Plates arrived but by the time food arrived they were cold. The food arrived in stages...More

1  Thank Alan W
Reviewed 13 June 2018 via mobile

Great service and I love you order what you want on the all you can eat buffet. You get what you pay for, the food was superb!

Thank William B
Reviewed 11 June 2018 via mobile

Where do I start Really poor customer service £17.50 per head for the so called buffet that doesn’t include drink or desert and isn’t even high quality in fairness the starters were ok but the mains were so underwhelming it hurt and 4 out of...More

1  Thank Byron S
Reviewed 10 June 2018 via mobile

Having been one of the first customers when furama originally opened, we’ve supported the restaurant through management changes. Following a dip in quality over the last winter, we returned last night to a great meal. The restaurant manager who made furama great is back and...More

2  Thank Nick H
Nearby
Nearby HotelsSee all 12 hotels in Stoke-on-Trent
Clayton Lodge Hotel
798 reviews
1.30 km away
Plough Motel
217 reviews
1.53 km away
Holiday Inn Stoke on Trent M6
915 reviews
1.68 km away
Holiday Inn Express Stoke-on-Trent
1,021 reviews
2.21 km away
Nearby Restaurants
Yu-ma-mi
79 reviews
1.25 km away
The Westbury Tavern
271 reviews
1.43 km away
Pieminister
213 reviews
.75 km away
The Orange Tree Bar and Grill
1,632 reviews
1.15 km away
Nearby Attractions
Total Bliss Beauty
19 reviews
1.48 km away
The Oak Tree Bar & Restaurant
23 reviews
.60 km away
British Pole Dance Academy
5 reviews
.96 km away
Jollees Cabaret Venue
8 reviews
1.50 km away
Questions & Answers
Get quick answers from New Furama Palace staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Private Dining, Delivery, Accepts Credit Cards
Good for
Kids, Child-friendly, Special Occasion Dining, Business meetings, Groups
Open Hours
Sunday
13:00 - 22:00
Monday
17:00 - 23:00
Tuesday
17:00 - 23:00
Wednesday
17:00 - 23:00
Thursday
17:00 - 23:00
Friday
17:00 - 23:00
Saturday
17:00 - 23:00
Location and Contact Information
  • Address: 49 Newcastle Road | Trent Vale, Stoke-on-Trent ST4 6QE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Stoke-on-Trent
  • Phone Number: +44 1782 747288
  • E-mail
Description
Chinese and Cantonese Cuisine *Private function room with overhead projector and karaoke system, great for any party/celebration, meeting/networking *All you can eat A La Carte Buffet menu available everyday *Takeaway and delivery services available
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing