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The Swan Brasserie at The Swan Hotel

Certificate of Excellence
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46-46A Greengate Street, Stafford ST16 2JA, England
+44 1785 258142
Today
12:00 - 21:30
Closed now
See all hours
Hours:
Sun 12:00 - 16:30
18:00 - 20:30
Mon - Sat 12:00 - 21:30
More Info
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611 Reviews from our TripAdvisor Community

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Showing 603: English reviews
Stafford, United Kingdom
Level Contributor
96 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Another lovely lunch visit, this time it wasn't that busy so we managed to get a good table. I had the Swan club sandwich, which was lovely. My husband had the meatball roll, but it wasn't the best as the cheese wasn't melted and the meatballs were cold. Service was good and quick so cannot fault it.

Helpful?
Thank Sp06
Stafford, United Kingdom
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Excellent eating place. Coffee rooms overlooking the Main Street. Bar area does super lunches. Restaurant is top class. Also a popular hotel to stay at if visiting Stafford for weddings. A very nice beer garden at the back. Worth visiting.

Helpful?
Thank Jeanbladon
Staffordshire, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

The service really let The Swan down on this visit (have been many times before). Incorrect pre-dinner drinks order, then plonked down a bottle of wine on the table, did not open or provide a cooler or asked if we wish to taste it, provided cooler with second bottle!!

Helpful?
1 Thank susandotty
ChrisLStaffs, Owner at The Swan Brasserie at The Swan Hotel, responded to this review

Dear susandotty Thank you for your feedback regarding your recent meal experience at The Swan Brasserie. Please accept my apologies for the shortfall in the service you received. We do have some staff who are still in training and these issues will be brought to their attention. I am pleased that you enjoyed your food though. Thank you for bringing... More 

Coalville, United Kingdom
Level Contributor
79 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

I went to the Swan Brasserie with family and family friends (14 of us in total) on a Friday night in February to celebrate my dad's birthday and a fabulous time was had by all. Brilliant food, brilliant service and, of course, great booze. The Swan Brasserie isn't cheap but it is reasonably priced for the quality and surroundings. I... More 

Helpful?
Thank BeckyWalker92
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

A few of us went for lunch over the weekend and we kept on being approached to start off with when we hadn't even decided on what we were going to eat. When our starters finally arrived one starter out of the four did not arrive as they had forgotten. My partners meal which was a carbonara was very salty... More 

Helpful?
Thank Vandana P
ChrisLStaffs, Owner at The Swan Brasserie at The Swan Hotel, responded to this review

Dear Vandana P Thank you for your feedback regarding your recent experience at The Swan Brasserie. Many apologies that on this occasion the food and service were not to our usual standards. I am sorry that you felt rushed to order and will pass your comments on to the waiting on team. I apologise that one of your starters had... More 

Stafford, United Kingdom
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Went to the Wednesday Steak Night for a birthday celebration the staff were very efficient and friendly the food was perfect and the atmosphere was very pleasing overall a brilliant night at a good price

Helpful?
Thank Dave C
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Came here on Saturday night, nothing was too much trouble great options for my gluten intolerance will be back!

Helpful?
Thank avatar91
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 5 weeks ago

Went for family meal Saturday evening very disappointed , meat (pork and lamb)seemed to be preformed vegetables were under cooked and cold! Won't be back!!

Helpful?
Thank sian y
ChrisLStaffs, Owner at The Swan Brasserie at The Swan Hotel, responded to this review

Dear Sian y Thank you for your feedback regarding your meal experience in our Brasserie on Saturday evening. I am sorry that the food was not up to our usual standards. All our meat is purchased from a Staffordshire butcher and is delivered fresh every day. I have passed your comments on to Chef regarding the meat and the under... More 

Stafford
Level Contributor
63 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
2 of 5 bubbles Reviewed 19 February 2017

The service in this restaurant is very poor. We arrived and sat down we wanted a wine list but this was not available and the overworked staff were not available. This is the first restaurant I have been too that don’t push wine, as this should be very profitable too them. Everyoneis booked to arrive at 8.0pm. We wanted to... More 

Helpful?
Thank Goodhotels
ChrisLStaffs, Owner at The Swan Brasserie at The Swan Hotel, responded to this review

Dear Goodhotels Thank you for your recent review regarding your experience at in the Swan Brasserie on Friday evening. You have already relayed your disappointment to us via our booking feedback survey so I will simply copy my reply to you on this forum. Firstly may I apologise for the shortfall in service you received. I am unsure as to... More 

Melbourne, Australia
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 February 2017

Superb meal and really helpful staff, Very lovely atmosphere and a good selection of food on the menu, will book again

Helpful?
Thank 711aj18

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$12 - US$25
Cuisine
Bar, European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Brunch, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Outdoor Seating, Reservations
Good for
Bar Scene, Business meetings, Romantic, Special Occasion Dining, Groups, Local cuisine, Kids, Child-friendly
Open Hours
Sunday
12:00 - 16:30
18:00 - 20:30
Monday
12:00 - 21:30
Tuesday
12:00 - 21:30
Wednesday
12:00 - 21:30
Thursday
12:00 - 21:30
Friday
12:00 - 21:30
Saturday
12:00 - 21:30
Location and Contact Information
  • Address: 46-46A Greengate Street, Stafford ST16 2JA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Stafford
  • Phone Number: +44 1785 258142
Description
Our Brasserie offers dining in fabulous surroundings, recently refurbished with stylish intimate booths, nestled in the original and beautiful spaces of the 300 year old coaching inn.

The Brasserie menu offers a seasonally changing locally sourced menu plus a lunch and early evening menu. Sunday offers a traditional choice of fare with either individually priced or a set menu.

The Bar serves a range of lighter bites plus traditional bar snacks, plus our popular coffee shop with its range of coffee and cakes plus our afternoon teas served in the brasserie

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Swan Brasserie at The Swan Hotel and other visitors
4 questions
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Aberdeen, United Kingdom
9 months ago
Stafford, United Kingdom
over a year ago
midlands
over a year ago

See all questions (4)

Questions? Get answers from The Swan Brasserie at The Swan Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?