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The Cross Keys

) #182 of 694 Restaurants in York €€ - €€€ British, , Vegetarian Friendly
34 Goodramgate, York YO1 7LF, England
+44 1904 655082
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Overview
  • Excellent38%
  • Very good34%
  • Average16%
  • Poor5%
  • Terrible7%
Travellers talk about
“pie” (18 reviews)
Open Now
09:00 - 23:00All hours
CUISINES
British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
34 Goodramgate, York YO1 7LF, England
All Details
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Reviews (340)
Traveller rating
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1 - 10 of 328 reviews

Reviewed yesterday

Usually visit the Crosskeys for a couple of pints and a meal when in York. The range and quality of Ales is excellent and have always found the food to be good. Traditional meals like fish and chips and particularly the pies are good. Staff...More

Thank Aleseeker
Reviewed 2 days ago via mobile

We moved from York a couple of months ago and brought some friends back to show them around York. We used to be regulars in this pub but the management change over a year ago and it lost its friendly welcome and became more like...More

Thank davidesler
Reviewed 6 days ago via mobile

I would first like to express my disappointment at the fact I've had to write this review, as an otherwise lovely evening in this establishment with friendly staff was ruined by a single incredibly rude female staff member at the end of the night. We...More

Thank sophie49uk
Reviewed 6 days ago

really nicely decorated staff were all very friendly drinks were good, well kept beer most food was very good, fishfinger were soggy inside which was not so good

Thank UkCoco
Reviewed 2 weeks ago via mobile

In that you could pass on it. Chain pub as same menu as the old White swan. In hindsight we should have gone back to the swan. The food order was not taken correctly then when a side of Yorkshire pudding arrived minus the extra...More

Thank Duncan W
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 1 week ago

Hi Duncan I am very sorry you had an unhappy experience with us, it is even more disappointing as I was the duty manager that evening and I remember you and your lovely family dining with us. If you had given me any feedback of...More

Reviewed 4 weeks ago

Popped in here on a Saturday lunch looking for somewhere to eat but the place was really full and it was a hot day ,no seats available for our party inside or out so we had a drink and left but pub is nice and...More

Thank chrisworthington48
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 3 weeks ago

Hi Chris, Thanks for your review, it is a shame it is such a low score due to the fact we were busy during a sunny Saturday lunchtime. We are sorry that you couldn't find a table. We would love to have you come and...More

Reviewed 5 June 2017 via mobile

Called in here a couple of times over the bank holiday weekend. First class service, knowledgeable bar staff, polite !😆 we didn't eat here just drinks but enjoyed the atmosphere thanks once again we would highly recommend 😊will try the food on our next visit

Thank David H
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 7 June 2017

Hi David. thank you so much for your awesome review. We take pride in knowing we are getting it right. Hopefully we will see you soon and you can try some of our lovely food. Thanks again JP

Reviewed 29 May 2017 via mobile

This was my second visit and both times the food has just been amazing. The first time i had the sunday roast, succulent tasty chicken, veggies done to perfection, awesome yorkshire and tasy gravy. This time goats cheese tartlet and rhubarb crumble - both were...More

Thank Anna P
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 3 June 2017

Hi Anna. thanks for your glowing review, it really makes us happy to know when we are doing things well. hopefully we will see you again soon and you can try some more of our dishes. JP

Reviewed 22 May 2017

As stated this is a very nice place to eat or drink. We ordered and the staff were very attentive and friendly. When our meal came it looked fine but I had the Pie and it was very dry and thick pastry so i left...More

Thank Christophergiles
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 27 May 2017

Hi Christopher. I am really sorry we let you down on this occasion. We take feedback seriously and have fed back your input to the team. I hope you will give us another chance to meet your expectations soon. Thank you for taking the time...More

A TripAdvisor Member
1
Reviewed 22 May 2017 via mobile

Me and my girlfriend popped in for a quick pint on our way home from work. Very relaxed atmosphere and pristine environment. The server behind the bar (Jake) helped me with my beer choice and seemed very knowledgeable. Excellent overall, will definitely call again

Thank A TripAdvisor Member
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 24 May 2017

Thanks for your 5 star review. Whether you are a group or a couple looking for a relaxed place to eat and drink. We have you covered! Look forward to seeing you soon. JP

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$20
Meals
Brunch, Breakfast, Lunch, Dinner, Drinks
Restaurant features
Outdoor Seating, Buffet, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Reservations
Good for
Kids, Groups, Local cuisine
Open Hours
Sunday
09:00 - 23:00
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 00:00
Saturday
09:00 - 00:00
Location and Contact Information
  • Address: 34 Goodramgate, York YO1 7LF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 655082
Description
You will find The Cross Keys in Goodramgate York within a short stroll of York Station, York Minster and Yorvik Viking Centre - however you won't find another like it.Step in to discover a traditional pub of unique character, revered for its eclectic range of real ales and its quality pub food, which are served, as they should be, with a generous measure of famous British hospitality.The Cross Keys is one of many rare gems in the Nicholson's collection of great British pubs, reputed for their distinctive buildings, intriguing history and vibrant atmosphere.
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