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Frankie & Benny's New York Italian Restaurant & Bar - Norwich

€€ - €€€
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Unit 1C Wherry Road, Norwich NR1 1WZ, England
+44 1603 617206
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363 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 362: English reviews
Harleston, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Arrived around 12.05 the service personnel were thire and I was seated in less than a min food was spot on drinks were thire when asked for lunch. Dessert was fabulous definitely be back.

Thank garylL1376HJ
Diss, England, United Kingdom
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

I'm a regular at frankie and benny's .always happy with service friendly staff . Great food . My boys love coming when they get the chance .

Thank Amanda T
Norwich, United Kingdom
Level Contributor
57 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 1 week ago

We thought we would take advantage of the Burgers for £5.95 during February offer.We chose the cheese and bacon burger and the black and blue burger. As these were both normally £12.45 we were expecting something quite special. Unfortunately we were very disappointed with our meal. The burgers were very solid and rather tasteless. The toppings were practically non existent,... More 

Thank LindiSue
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Awful meal... overpriced. ..air conditioning too cold asked for them to rectify this said yes and didn't bother might as well sat outside. ..bland tasteless. ..both had bbq chicken with smoked bacon and Montaray cheese drizzled with homemade bbq sauce and classic coleslaw and fries £14.95 each but when we got it ....it was thrown on top of the fries... More 

Thank Anne B
Norfolk England
Level Contributor
7 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago

service was excellent, food excellent, probably the best chicken I have ever tasted, will definitely be returning soon.

Thank Lisa G
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Went for a bite to eat before the cinema, so wasn't looking for anything fancy. However what we had was terrible. The food was Pricy, not very warm, completely tasteless and the texture of cardboard. The only thing edible was the coleslaw and that was in the tiniest little pot. I would never go back here again!!!!!

Thank Marie M
Level Contributor
38 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Went for a meal on a Sunday night with husband and son. When we arrived, although we had booked a table for 6pm, we had to go and stand by the small bar area until our table was ready. We were told this was because the table wasn't ready as people had stayed longer than expected. I do find this... More 

Thank suziewoo24
London, United Kingdom
Level Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

We went to Frankie & Bennies for a birthday party and we have visited as a family before with very good experiences previously. We had 3 courses, the service to begin with was very good, hense my 3 stars however, the waitress seemed to give up through the night. The restaurant was cold and we sat directly under the air... More 

Thank ha44a
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 15 January 2017 via mobile

Had a family meal the lamb shank is what I had and it was very nice fell of the bone every one enjoyed their meal. The staff were friendly and polite Thank you

Thank Grubisup
Level Contributor
58 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 5 January 2017

After visiting a different franchise in another part of the country, we were quite excited to find one in Norwich. However, it was a real let down. Service was slow, as was the delivery of the food. When it arrived it was nowhere near as hot as it should have been. Won't be back.

Thank suzibear

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
US$37 - US$37
Italian, Pizza, American, Gluten Free Options
Lunch, Brunch, Breakfast, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly
Location and Contact Information
  • Address: Unit 1C Wherry Road, Norwich NR1 1WZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 617206

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Norwich and other visitors
1 question
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Gorleston-on-Sea, null, United Kingdom
over a year ago

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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?