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The Britannia

#3,571 of 18,149 Restaurants in London}
€€ - €€€, British,
1 Allen Street | Kensington, London W8 6UX, England
+44 20 7937 6905
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Neighbourhoods
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Overview
  • Excellent48%
  • Very good34%
  • Average8%
  • Poor4%
  • Terrible6%
Travellers talk about
“fish and chips” (28 reviews)
“sunday roast” (15 reviews)
“scotch egg” (8 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Allen Street | Kensington, London W8 6UX, England
All Details
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Reviews (292)
Traveller rating
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1 - 10 of 246 reviews

Reviewed 3 days ago

We liked this place so much, we came here 3 times and drank them out of Jack Daniel honey. Very good freshly cooked dinner selections which change nightly. We stayed at the Holiday Inn High Street Kensington so it was a 5 minute walk. Maria...More

Thank 216TimG
Reviewed 1 week ago

Pretty pub with a good mix of guests but did have a bit antisocial staff our night. The food we ordered for dinner was ok but not outstanding.More

Thank elinmightbeaway
Sarah M, Manager at The Britannia, responded to this reviewResponded 4 days ago

I am very sorry to hear that your experience with us was unsatisfactory we aim to exceed our customers expectations at all times. I would love to find out a bit more about what took place. If you could be so kind as to e-mail...More

Reviewed 4 weeks ago via mobile

Visited for lunch after having been for a drink previously and enjoyed the atmosphere. The atmosphere was definitely lacking on a Saturday afternoon but we thought this was an opportunity to get some nice food without the wait. The food was however really low quality....More

Thank j2010l
Sarah M, Manager at The Britannia, responded to this reviewResponded 4 days ago

Thank you very much for your feed back. I apologise profoundly for the negative experience here at the Britannia, we have spent the last few weeks since your visit working on bringing our standards back up to how they should always be. We have made...More

Reviewed 4 weeks ago via mobile

Very loud, service poor, food insufficient and very expensive. Ordered a fisherman's board that is supposedly meant to be shared. It could've barely fed one person. Also tried the crab-stuffed avocado appetizer, which was basically a tasteless, unripe half avocado filled with crab. Quite a...More

Thank Renata008
Sarah M, Manager at The Britannia, responded to this reviewResponded 4 days ago

Apologies for the delay in responding, firstly I would like to thank you for bringing these issues to our attention. Since your last visit we can assure you we have put a lot of work into the retraining of all our staff and have launched...More

Reviewed 11 October 2017 via mobile

Very nice place Pleasant staff and great food And a nice selection of ales and wine really enjoyed the night Thumbs up👍

Thank Rycard1
Sarah M, Manager at The Britannia, responded to this reviewResponded 4 days ago

Thank you, for taking the time to write to us, we are so happy to hear to you enjoyed your evening. Please e-mail me at Britannia@youngs.co.uk when you're planning to visit next, we would love to show you our appreciation.

Reviewed 9 October 2017 via mobile

A group of 6 of us ate in The Britannia on a Saturday evening. We ordered and paid as three couples and were advised that this was fine and our food would arrive at the same time. This was not the case. The first two...More

Thank holidaywonderland
PDSharples, Manager at The Britannia, responded to this reviewResponded 4 days ago

Thank you, for your feedback. We apologies profoundly for the horrible experience you have had with us here at the Britannia, I am very sorry it has taken this long to respond. Since your visit we have undergone a massive amount staff training to ensure...More

Reviewed 3 October 2017

When there last sunday for lunch. We waited 1 hour and 30 minutes to receive our meal. There were very few staff on duty. The kitchen staff were putting the food out on the front and it was sat there for over 30 minutes waiting...More

Thank anne t
Sarah M, Manager at The Britannia, responded to this reviewResponded 4 days ago

I would like to apologise your experience, it appears we we're not up to our usual best and I would like to reinforce this is not routine for us. I would also like to apologise for the service and food your received whilst visiting us...More

Reviewed 2 October 2017 via mobile

Visiting london. Saw good reviews so tried it out. Very disappointing. Had the roast fennel, beetroot and goat's cheese risotto. Rice over cooked. More like rice pudding. If there was goat's cheese in it, it's the mildest I've ever (not) tasted. When asked if it...More

Thank Starchaser4321
Sarah M, Manager at The Britannia, responded to this reviewResponded 4 days ago

Thank you for your review and we are really sorry to hear that the standard of the food and service wasn't up to our normal standards! We would love to have you back! Please e-mail us at Britannia@youngs.co, so that we may have the chance...More

Reviewed 15 September 2017

The Pub LOVELY , The Atmosphere LOVELY, The Food HORRIBLE !!!!!! took my wife to this pub at the start of a Birthday treat mid week three day celebration, Ordered fish and chips for myself (Uninteresting) and a Angus steak for my wife which turned...More

1  Thank johnjones141
PDSharples, General Manager at The Britannia, responded to this reviewResponded 16 September 2017

I'm very sorry your meal was not up to the standards we normally produce here at the Britannia. Unfortunately this was not brought to my attention and I assure you I will be bringing this matter up with the kitchen and rectifying what went wrong...More

Reviewed 3 September 2017

After a day sightseeing in London among the hordes, The Britannia was stumbled across by ourselves - inviting from the start. Inside, the calm, relaxed atmosphere and bar staff made us feel immediately at home. The decor is pleasing and the various seating arrangements welcomed...More

Thank Architectural2geeks
Sarah M, Manager at The Britannia, responded to this reviewResponded 4 days ago

Thank you so much for your kind words, glad you like the way we roll! Pop in for more good times soon :)

Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Nearby Attractions
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.53 km away
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.32 km away
The Design Museum
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Questions & Answers
sherrysherrat
13 August 2017|
Answer
Response from Quantock S | Reviewed this property |
Yes this place does serve Sunday lunch. Sorry for late reply, I an not in the UK at the moment.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Outdoor Seating
Good for
Groups, Special Occasion Dining, Child-friendly, Bar Scene
Open Hours
Sunday
11:00 - 23:30
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1 Allen Street | Kensington, London W8 6UX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > South Kensington
  • Neighbourhood: South Kensington
  • Phone Number: +44 20 7937 6905
  • E-mail
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