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Ratings and reviews

#934 of 15,220 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Location and contact

South Kensington
0.4 km from Natural History Museum
About
Close to the area’s iconic galleries and museums, the intimate dining room at Wright Brothers South Kensington offers the finest seafood and shellfish, sourced direct from Wright Brothers' wholesale teams in the famous Billingsgate and Brixham markets. In summer, French doors open on to the street to allow guests to dine alfresco: feast on deluxe fruits de mer, whole fish or choose from the daily specials board. the restaurant is perfect for lunch or before a show at the nearby Royal Albert Hall. On the lower-ground floor is Wright Brothers’ first ever independent cocktail and oyster bar: The Mermaid.
Special Diets
Gluten Free Options
Meals
Lunch, Dinner, Drinks
CUISINES
Seafood, European, British
FEATURES
Reservations, Seating, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service, Gift Cards Available
Reviews (372)
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Reviewed 3 weeks ago via mobile

We had a fantastic meal. The ceviche starter was amazing. It exceeded our expectations. We also had the scallops which were delightful. Our waiter, Oliver, was friendly and attentive. We would highly recommend this restaurant and cannot wait to book again. Five star all round.

Date of visit: February 2024
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Reviewed 4 weeks ago

What a lovely restaurant, we arrived early and stayed very late. Food was DELICIOUS and the staff were delightful, friendly, accommodating. Thank you so much for a lovely evening.

Date of visit: February 2024
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Reviewed 23 December 2023

Little gem in South Kensington! Service, ambiance and cuisine was incredible! Well done guys ! I will be back for sure 😃 Merry Christmas 🎄🎁

Date of visit: December 2023
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Reviewed 12 November 2023

Superb! Baked cod special was outstanding (cod and ham hock and leek stew). Mussels were beautifully cooked in a light white wine broth that had a fantastic depth of flavour. Great service and staff were lovely. If you love seafood you must visit or you...are missing out!More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Coralie Lamboul, General Manager at Wright Brothers South Kensington, responded to this reviewResponded 14 November 2023

Dear JoannebC6646BG, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Reviewed 27 October 2023

The staff were absolutely wonderful , great laughs with the waitress. Food was outstanding( i had roasted scallops as a starter and the white wine mussels as a main). For drinks i had a cucumber breeze, honestly it was lovely, At 6pm we went down...to the mermaid bar to have a few more drinks, the signature cocktails such as the lady coco and the wight brothers bloody mary were unbelievable. Will certainly be coming back here with my family again!More

Date of visit: October 2023
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Coralie Lamboul, General Manager at Wright Brothers South Kensington, responded to this reviewResponded 14 November 2023

Dear Z1105UBstanl, we are incredibly grateful that you took the time out to leave us a 5-Star review !

Reviewed 24 October 2023

Appalling service last night: I have never felt less welcome in any restaurant. We arrived at 9.00 and were immediately told the kitchen would close in 45 minutes - hardly a problem as we were not likely to take 45 minutes to order! After that,...it was a barrage of NO you can't have that, NO that's not available, and then finally being harried to hurry up and pay because they needed to "shut down the system". Absolute rubbish - the staff just wanted to get rid of us as soon as possible. Also one member of staff took to pounding something on a counter right behind my host's head, no doubt another tactic to encourage us to go. It was a horrid experience. And while we were being rushed out of the restaurant, free drinks were being handed out to staff behind the bar. Don't risk going here, if you're any later than 8.30 pm!More

Date of visit: October 2023
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Coralie Lamboul, General Manager at Wright Brothers South Kensington, responded to this reviewResponded 14 November 2023

Dear P398ZNsamanthaw, We're sorry to hear that you had a poor experience at our restaurant. We strive to provide exceptional service to all of our customers, and we're disappointed that we fell short in your case. Really appreciated that you enjoyed the food.

Reviewed 24 September 2023

Perfect from the moment arrived to leaving. All staff polite, friendly and helpful. Food AMAZING! Ambiance great. Just excellent in every way.

Date of visit: September 2023
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Coralie Lamboul, General Manager at Wright Brothers South Kensington, responded to this reviewResponded 14 November 2023

Thank you so much for your 5-star review V5588FMjoyceh! We will share this with the store team to let them know to keep up the amazing work

Reviewed 13 July 2023

Ambiance and wine list good, food not so much. I orderd a half native lobster and when it arrived it was overcooked and did not taste fresh. Didn't smell good either. It was also the smallest lobster I have ever seen, but that was incidental....I requested another. After five minutes the waitress came over and said that the chef had said that the lobster was fresh in that morning and that it was cooked perfectly. Someone else then came to the table and suggested that I have another dish because the chef had said that he would cook the second lobster in exactly the same way as the first one. Two problems here: first, the chef needs to learn how to cook lobster; second, if I send something back, the subject is not up for discussion. This is the third time I have been to this branch at South Ken. I have also been to Battersea Power Station branch. I won't be going back. Such a shame because it could be great.More

Date of visit: July 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Coralie Lamboul, General Manager at Wright Brothers South Kensington, responded to this reviewResponded 14 November 2023

Dear Adventure735981, We're sorry to hear that you've had inconsistent experiences with our products. We take quality food very seriously, and are really disappointed we didn't reach our goal with your diner. Thank you very much for taking time to give us a review and...More

Reviewed 26 April 2023

Excellent oysters.can’t say the same about the Moules frites .The mussels were big and tasty but sauce was so watery with little hint of white wine or onion or shallots and possibly of cream .Very poor dish for its high price.

Date of visit: April 2023
Helpful?
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Coralie Lamboul, General Manager at Wright Brothers South Kensington, responded to this reviewResponded 14 November 2023

Dear 411neilg, We're sorry to hear that you've had inconsistent experiences with our product. We take quality food very seriously, and are really disappointed we didn't reach our goal with your diner.

Reviewed 26 April 2023

We had never visited before and were only at Wright Bros because we had a spare hour before we had to attend a pre-booked event. The oysters, service, cleanliness, temperature of the wine were all outstanding. Frankly, neither of us wanted to leave. A special...note to Manager Coralie: sincere thanks to you and your lovely staff. We will be certainly be back. Subi and Saif.More

Date of visit: April 2023
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Coralie Lamboul, General Manager at Wright Brothers South Kensington, responded to this reviewResponded 14 November 2023

Dear Subi and Saif, Thank you so much for the kind words. We're very glad to hear you had such a good time with us. Hope to see you soon again!

Reviewed 24 April 2023

Terrific food! What a gem! Coralie, our waitress, helped us make choices for dinner. She was great! The food was delicious! We had 2 appetizers ,the octopus and scallop items. For dinner I chose the linguini with shrimp and my husband had the fish pie!...We would definitely recommend this place!More

Date of visit: April 2023
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Coralie Lamboul, General Manager at Wright Brothers South Kensington, responded to this reviewResponded 14 November 2023

Thank you so much for the kind words. We're very happy to hear that we share the same passion for food and that you had a great experience with ours!

Reviewed 10 April 2023

Easily the worst dining experience in London !!! Awful, awful, awful. The manager was smoking outside and then came in and took our order at the table stinking of stale cigarettes. I have never experienced anything as bad as that in a restaurant. Food was...grossly overpriced, below average and basic. I wouldn't eat here again if they offered me free food and drinks for a year ! TRUTHFULLY. I went here a few years ago and had an excellent meal but i returned this Easter weekend and its impossible to comprehend how much this place has deteriorated. Its no wonder it was empty at a prime time on a prime day over Easter. Don't waste your money going here.More

Date of visit: April 2023
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Coralie Lamboul, General Manager at Wright Brothers South Kensington, responded to this reviewResponded 14 November 2023

Dear 553denist, thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better and reach our high standards service and quality food.

Reviewed 27 January 2023

This restaurant does the chain no favours. We arrived for an early dinner. We were greeted graciously and our coats were taken. We were shown a table with two banquettes right by the door and were unable to move the seating at all. I asked...for a different table which put us in a corner with the serving hatch from the kitchen right behind us and the service bar next to it. This is important because three times during our time there the kitchen dropped a metal pan very noisily, shocking us each time. Each time we wondered what of our food had ended up on the floor. (It didn't, but it didn't cause confidence in the kitchen either) The scallop starters were very good. At that price they should be! The fish pie mains were enjoyed by those that had them, but they looked pretty ordinary to me. A fish main was meagre portion size with a similarly small portion of veg underneath it. The thai mussels were good, but the french fries were undersized and had been sitting a bit long before being served. Clearly you are supposed to order side dishes at £6 each to make it a meal. The oysters must have been covered in gold for the prices they wanted to charge for them. Now I know that prices have increased but the current wholesale price for oysters in London is £2.53 per kg. Wright Bros want to charge £40 for 6 oysters. Sorry but much more than I am prepared to pay. We had ordered a bottle of wine, and they did something I really hate in restaurants. They kept trying to top off people's glasses, with a different server each time coming over to try and empty the bottle. Since we had two people at the table who were trying to minimise their alcohol intake, it was annoying to see the booze being forced on them. The whole purpose of course was to empty the bottle so that we bought another. We resisted. The wine was good, but at £38 we didn't want to spend twice. This restaurant needs some serious work. The tables are too close together and cramped. The staff need training in how to use the credit card machine. When we call for the bill it is pretty natural to want our coats, but this seemed to be a mystery to the staff. And put the bottle of wine on the table and let the guests manage their own consumption.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Coralie Lamboul, General Manager at Wright Brothers South Kensington, responded to this reviewResponded 14 November 2023

Dear britpop99, thank you for your detailed feed back. We’re sorry you had such a bad experience dining with us. Our goal is always to provide excellent service and great food, so we're disappointed that we didn't meet your expectations.

Reviewed 31 October 2021 via mobile

Really disappointed. We have used the delivery service during lockdown and decided to make a weekend family trip to eat at the Kensington restaurant. We deliberately stayed in a hotel in Kensington to be near the restaurant. We arrived in London Friday morning and were...asked by the booking company to confirm our booking. We did. At around 11.30 I had a voice mail message to say sorry the restaurant will be shut on the Saturday! So two nights hotel booked and not cancellable in Kensington £20 + taxi cost in and out of town! We eventually found a place called Shell in Holborn Southampton row. Highly recommend it and we won't bother with Wright Brothers any more. All they offered was to transfer out booking to Battersea. Bad service.More

Date of visit: October 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 October 2021

Always wanted to go and try that little place. very cosy and rather charming, the seafood - the main feature - looked gorgeous. We were with friends, and I was particularly impressed by the warm welcome and efficient service. You can tell, staffing level was...low, we could have been served more, but they were on the top of their game to pour the wine and still be smiling and fun to talk to. The kitchen was very efficient too. I can only say, if the chef treat and cook the meat very well and the t bone of veal was a delight. So, a fish restaurant that gives as much as care for the other dishes than they did - deserve to pay a visit... It is not cheap, but it is worth it for a lovely treat. For a quality and freshness of the products, you should expect to pay that kind of price. I will be back for more!More

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Mobile640222
23 June 2019|
AnswerShow all 5 answers
Response from heroandtoffee | Reviewed this property |
I am afraid I did not see it on the menu. They are more seafood like shell fish type of restaurant. Not really fish restaurant
0
Votes
Far_from_home75
9 March 2018|
AnswerShow all 3 answers
Response from WrightBrosLtd | Property representative |
Hello Far_from_home75, I'm sorry for the delay in responding. At our South Kensington restaurant we are currently have Imam Bayildi & toast as a starter which is a delicious Turkish style rataouille with aubergines. We also... More
2
Votes
martin m
8 May 2017|
AnswerShow all 4 answers
Response from WrightBrothersOnline | Property representative |
Hi Causie, We have a scallop ceviche on our A La Carte menu and also have different scallop dishes on the daily specials board from time to time. Our full menu is available for viewing via our website. I hope this helps!
0
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WRIGHT BROTHERS SOUTH KENSINGTON, London - South Kensington - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Wright Brothers South Kensington

Wright Brothers South Kensington is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5