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The Well

#3,584 of 17,833 Restaurants in London
Certificate of Excellence
€€ - €€€
Neighbourhood:
Clerkenwell
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180 St. John Street, London EC1V 4JY, England
+44 20 7251 9363
Website
Today
11:00 - 00:00
Open now
See all hours
Hours:
Sun 11:00 - 11:00
Mon - Thu 11:00 - 00:00
Fri 11:00 - 01:00
Sat 10:30 - 01:00
More Info
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104 Reviews from our TripAdvisor Community

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Showing 98: English reviews
1 review
5 of 5 bubbles Reviewed yesterday NEW

Apparently this place is popular - we tried one evening but there was no available table, but it looked good so we reserved for another night. Turned out to be a good idea, the place was packed again but even so staff were very friendly and the food excellent.

Helpful?
Thank Peter H
london
Level Contributor
64 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Great deal via Open Table and with decent reviews mostly so I was looking forward to a really good evening. We were nicely welcomed but then squeezed into a small table next to a birthday group of 15. And while that table was being prepared, no one thought to ask if we wanted a drink, so after 20 minutes I... More 

Helpful?
Thank srlytton
Gemma E, Manager at The Well, responded to this review

Hi srlytton, Thank you so much for taking the time to write a review for The Well. We are so sorry to hear you had such a disappointing experience on your recent visit regarding the service and the food. We aim for high standards on both and clearly did not deliver on this occasion. I would love to discuss your... More 

London, United Kingdom
Level Contributor
16 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We had a reasonably good dinner here in January. The food was let down by slow, uninformed service. We arrived early and it was virtually empty, but it took a long time to order a drink and get the menu and then we discovered we had been given the wrong menu anyway. If we asked a question about the food,... More 

Helpful?
Thank Susie R
Gemma E, Manager at The Well, responded to this review

Hi Susie, Thank you for leaving a review for the Well. I am glad you enjoyed the food but disappointed to hear that the service you received was not up to scratch. I would like to apologise for your less than satisfactory experience and would love to discuss with you in more detail. Please feel free to drop me and... More 

Kingston upon Thames, United Kingdom
Level Contributor
334 reviews
212 restaurant reviews
common_n_restaurant_reviews_1bd8 191 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We were a party of five going on after dinner to Sadlers Wells. The kitchen opens at 6 PM and we told our server, Majka that we needed to leave by about 7pm for the 7:30pm performance. This presented no problem, we ordered and managed to have drinks and two courses in very good time. The atmosphere is very friendly,... More 

Helpful?
Thank IANandARI
Gemma E, Manager at The Well, responded to this review

Hi Ian and Ari, Thanks for the great feedback. We always try our best to ensure each occasion you choose us that we exceed expectations. Your comments will be passed on to our team who are always looking to make sure we provide exception quality of produce and excellence of service. Kind regards Gemma gemma@etmgroup.co.uk More 

London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 19 December 2016

We recently held a private party in the downstairs cocktail bar at the well, and thoroughly enjoyed it. The staff were incredibly friendly and helpful, the service was exceptional and the setting is perfect. Immaculately decorated, the downstairs bar is cosy and large enough for a group of 30. The only downside is that you share the bathroom with those... More 

Helpful?
Thank joshjsknight
Gemma E, Manager at The Well, responded to this review

Dear joshjsknight Thank you for taking the time to review your evening at The Well. I am delighted to hear you had such a lovely time and your feedback has been passed on the team at The Well. We hope to have you back in the near future. Kind regards Gemma gemma@etmgroup.co.uk More 

1 review
5 of 5 bubbles Reviewed 9 December 2016

! I went there with my work colleagues for Xmas lunch and I all went really well. The venue is great, the staff helpful and discreet and the food lovely!

Helpful?
Thank Pranaye P
Gemma E, Manager at The Well, responded to this review

Hi Pranaye, So pleased to hear you've had an amazing time with us! Thank you so much and we look forward to seeing you again soon! Kind regards, Gemma gemma@etmgroup.co.uk More 

1 review
5 of 5 bubbles Reviewed 17 November 2016

Went for a Saturday brunch and the staff made it a great occasion. The duty manager was fantastic throughout and very accommodating given some people were running late. As a large group, we appreciate that it can be sometimes difficult to manage and moreover, many other places would not go to any great length to accommodate and make the occasion... More 

Helpful?
Thank Matt G
Gemma E, Manager at The Well, responded to this review

Dear Matt, So pleased to hear you've had an amazing time with us! Thank you so much and we look forward to seeing you again soon! Kind regards, Gemma gemma@etmgroup.co.uk More 

London, United Kingdom
Level Contributor
114 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 15 November 2016

Been twice for lunch now and been satisfied both times. I used a Gourmet Society card so did get 50% off. SERVICE The service is generally very good, not bothersome but polite and attentive. FOOD The food is hit and miss. It's nice dressed-up pub food, but some of the dishes miss the mark. Salmon fishcake with poached egg is... More 

Helpful?
Thank theculinaryexplorer
Gemma E, Manager at The Well, responded to this review

Hi, Thank you very much for your feedback. We really appreciate you taking the time to send comments. We look forward to you retuning for another great experience, please do contact me directly so I can personally book you in. Kind regards, Gemma gemma@etmgroup.co.uk More 

London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 November 2016

We booked the cocktail lounge downstairs for a private work party and had a wonderful night. The whole event went exceedingly well and it was the perfect spot for our pre-christmas drinks. Big thanks to Ana who was superb the whole night and she could not have helped us more! Food was lovely too and a big hit with all... More 

Helpful?
Thank Tara-hoyos
Gemma E, Manager at The Well, responded to this review

Dear Tara, Thank you very much for your feedback. We really appreciate you taking the time to send such lovely comments and delighted to hear you had an enjoyable time at the Well. We look forward to you retuning for another great experience, please do contact me directly if we can do anything more for you. Kind regrads, Gemma gemma@etmgroup.co.uk More 

London, United Kingdom
1 review
5 of 5 bubbles Reviewed 10 November 2016

Booked the downstairs area for an event. Our hostess of the evening Ana was amazing, so lovely and helpful made the event go excellently. The food was delicious and the guests loved the ales. Over all compete success and would come back and do it over and over again!

Helpful?
Thank georgiahall99
Gemma E, Manager at The Well, responded to this review

Dear Georgia, Thank you for taking the time to review your evening at the Well. I am delighted to hear you had such a lovely time and your feedback has been passed on the team at the Well. We hope to have you back at the Well in the near future. Kind regrads, Gemma gemma@etmgroup.co.uk More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$61
Cuisine
Bar, British, Pub, European
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Dining Style
Casual Dining
Good for
Bar Scene, Special Occasion Dining, Groups, Child-friendly
Open Hours
Sunday
11:00 - 11:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 01:00
Saturday
10:30 - 01:00
Location and Contact Information
  • Address: 180 St. John Street, London EC1V 4JY, England
  • Public Transportation: Farringdon/Barbican/Angel tube stations.
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Clerkenwell
  • Neighbourhood: Clerkenwell
  • Phone Number: +44 20 7251 9363
Description
Situated in the heart of Clerkenwell, The Well is a gastropub with a difference, serving traditional British pub food with a twist. Upstairs, the rustic decor of wooden pub furniture and exposed brick walls makes for a cosy and homely ambience, while underneath the ground floor restaurant lies a trendy and buzzing cocktail lounge. The Well offers the best in British produce and seasonal food. After dinner, head downstairs to the chic cocktail lounge, complete with aquarium and leather sofas, to try our mix of classic and contemporary cocktails.

Questions & Answers

Questions? Get answers from The Well staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Clerkenwell

Neighbourhood Profile
Clerkenwell
Owing to its proximity to Smithfield Market – the site of an ancient meat market which remains in operation today – Clerkenwell boasts a plethora of globally renowned restaurants, fabulous local eateries, and some of London's favorite pubs. This isn't merely a focal point for all things foodie though. Spend enough time wondering through the area's maze of streets and you might become accustomed to the litany of slinky models passing between Clerkenwell's handful of fashion houses. Far outnumbering the models are craftspeople and designers, many of them are more than happy to welcome visitors into their studios and showrooms.
Explore this neighbourhood