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The Butlers Wharf Chop House

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Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Local cuisine, European, British, Vegetarian Friendly, Gluten Free Options
Special Occasion Dining, Romantic, View, Groups, Business meetings

Location and contact

About
We pride ourselves on serving modern British food that is locally sourced. Being located along London's riverside we have all kinds of amazing suppliers at our finger tips with the likes of Cannon and Cannon from Borough Market bringing you the best in British charcuterie and grass-fed Spey side Angus X steaks, our restaurant is brimming with quality ingredients. As well as meat we like to think our fish & seafood is pretty good too, with Foreman's smoked salmon, Carlingford Rocks Oysters and sumptuous lobster. Soak up magnificent views across to Tower Bridge and beyond, we like to think this it is the perfect place to come and sample one of our craft ale's or peruse our extensive gin list.
PRICE RANGE
US$23 - US$64
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch
CUISINES
European, British
FEATURES
Waitstaff, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Accepts Credit Cards
Reviews (1,646)
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1,531 results
Traveller rating
695
455
193
103
85
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Time of year
LanguageEnglish
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695
455
193
103
85
Show reviews that mention
All reviews steak fish and chips sticky toffee pudding sunday roast bread crab ice cream chicken tower bridge butler's wharf shad thames set menu sit outside wine list special occasion red wine three courses
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1 - 10 of 1,531 reviews
Reviewed 2 days ago via mobile

Real shame to be writing this very average review because I had high hopes for this place. Granted we did visit at rush hour on a busy Saturday night but you shouldn’t have to order table water 3 times, our starters arrived before our drinks....More

Date of visit: February 2019
Thank Kirstymf
Reviewed 2 days ago

After a lot of research and disappointment when every where I wanted to book was sold out, I decided to try Butlers Wharf. Although some reviews on here were very negative I decided to risk it and lean towards the more positive reviews !! Bloody...More

Date of visit: February 2019
Thank Milhouse2011
Reviewed 4 days ago

I booked yesterday as today is Valentine’s Day and it is also my wife’s Birthday a valentines girl. Anyway we walked in to the restaurant and it was like walking into a funeral. After a while we were greeted and our coats were taken and...More

Date of visit: February 2019
Thank unique949
Reviewed 5 days ago via mobile

Had a relaxing drink at the bar after work. Thanking George who worked the bar that night for the perfect pint (or pints) of Peroni.

Date of visit: February 2019
Thank Z3816EPpauls
Reviewed 6 days ago

Excellent steaks and drinks. Excellent service and very friendly staff and management. Desserts are tremendously good!More

Date of visit: January 2019
Thank mrh983
elyallf, Manager at The Butlers Wharf Chop House, responded to this reviewResponded 6 days ago

Hi mrh983, Thank you so much for your kind review. I'm so glad you hear you enjoyed your evening with us. We were certainly having a good night too, and it sounds like that positive energy was reflected on to you as a diner. It...More

Reviewed 1 week ago

Really nice food, great service by Carmine ..would 100% recommend - looking forward to going back again. Thanks guys for a great night.More

Date of visit: February 2019
Thank katiebutler05
elyallf, Manager at The Butlers Wharf Chop House, responded to this reviewResponded 6 days ago

Hi katiebutler05, Thank you very much for your lovely review! I'm glad you had a good time with us, plus it's always a delight to hear people say positive things about Carmine. He means the world to this restaurant and it wouldn't be the same...More

Reviewed 1 week ago

Meeting an old friend for Sunday lunch, we decided to go to the Butlers Wharf Chop House. It was not our first visit as we both used to live in walking distance of the restaurant. We turned up without a reservation at 2pm and the...More

Date of visit: February 2019
Thank Derek B
elyallf, Manager at The Butlers Wharf Chop House, responded to this reviewResponded 1 week ago

Hi Derek B, Thank you for your review. I'm glad the staff and the visual aspect of the food were up to scratch. I must offer my apologies for the temperature of your food - due to the volume of diners throughout a Sunday it...More

Reviewed 1 week ago via mobile

Visited last night with friends, The Butler’s Wharf Chop House staff were having a very bad night. Service was really poor, had to ask a number of times for the thing we had ordered or had asked for and some times it never turned up....More

Date of visit: February 2019
Thank Fidelma69_12
elyallf, Manager at The Butlers Wharf Chop House, responded to this reviewResponded 1 week ago

Hi Fidelma69_12 Thank you for your review and your acknowledgement that we were indeed having a difficult night. We have since addressed the situation and attempted to garner a lesson from it all. We are consistently aspiring for higher plateaus and the only way a...More

Reviewed 1 week ago

I've been here before and was impressed. This time definitely not so much. While the food is still great the service left a lot to be desired and sadly let the whole experience down. We had to find the welcoming staff to get our table....More

Date of visit: February 2019
Thank Sconglish
elyallf, Manager at The Butlers Wharf Chop House, responded to this reviewResponded 1 week ago

Hi Sconglish, May I first begin by apologising for the evening in question. We were having a bit of a difficult shift but we were working our socks off to right any wrongs experienced. I understand, while applying a discount to the bill is, as...More

Reviewed 1 week ago via mobile

We visited this restaurant a year ago during the largest gaming show of the year. All our team really enjoyed it and therefore top of everyone’s list for a return... Arrived and shown to the bar for a drink. We stood drinking and was expecting...More

Date of visit: February 2019
Thank sparco76
elyallf, Manager at The Butlers Wharf Chop House, responded to this reviewResponded 1 week ago

Hi sparco76, Thank you for your review. I am so sorry for the problems you experienced, especially seeing as you clearly had such a good time on your previous visit. We are as unhappy as you are with the situation. I'm certainly glad you enjoyed...More

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Questions & Answers
Ask a question
Rhian O
16 February 2018|
AnswerShow all 6 answers
Response from Mark_Elliott | Reviewed this property |
There isn’t one. Wear what you like.
3
Votes
Lucyprov
24 September 2017|
AnswerShow all 14 answers
Response from Danny H | Property representative |
Good Afternoon, Yes we run a children's menu all week.
0
Votes
dfinch2016
8 October 2016|
AnswerShow all 6 answers
Response from Danny H | Property representative |
The package for the meal and boat is £300 for the meal only it is £100 Kind regards Colin
0
Votes
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