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Browns Brasserie & Bar - West India Quay

) #3,335 of 18,145 Restaurants in London €€ - €€€ , European, British
Unit A Dockmasters House 1 Hertsmere Road, London E14 4AY, England
+44 20 7987 9777
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Neighbourhoods
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Overview
  • Excellent32%
  • Very good35%
  • Average14%
  • Poor10%
  • Terrible9%
Travellers talk about
“sunday roast” (19 reviews)
“pork belly” (6 reviews)
Open Now
09:00 - 23:00All hours
CUISINES
Bar, European, British, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Unit A Dockmasters House 1 Hertsmere Road, London E14 4AY, England
All Details
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Reviews (577)
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1 - 10 of 560 reviews

Reviewed 5 days ago

The lovely Hungarian waitress (Bori - I've probably got that wrong) ensured our group business lunch (15-strong) was a success: she and her colleagues were friendly, efficient and patient throughout, even helping us serve up our own celebration cake at the end of the meal....More

Thank Roadboy
Reviewed 5 days ago

Had a nice meal here. The food was all great and I found the staff friendly, knowledgable and attentive. I do feel though that if they paid a bit more attention to cleanliness, for example the sticky menus and neglected toilets, that it would push...More

Thank Chris F
Reviewed 2 weeks ago

We had a very nice dinner here. The waitress found us a relatively quiet table, as it's a large restaurant and quite noisy when busy. We had a 'Cosmopolitan' to start with and ate duck liver parfait and brisket croquettes for our starters, which were...More

Thank Nortsat46
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 1 week ago

We are very happy we could provide you with a positive experience! Thank you very much for your lovely review. We're looking forward to your next visit with us.

Reviewed 4 weeks ago

Visited on a Friday afternoon about 5pm. Plenty of seats outside, although we were told one side was completely reserved, which was not occupied at all even when we left. I had the steak which was cooked to my liking. Service was quick and were...More

Thank Pensionisa
Reviewed 3 July 2017 via mobile

Had a nice enough meal, but were forced to eat inside rather than outside where we preferred. Several first choice meal options were not available, and the service while okay was inattentive. The wine was average...More

Thank Michael H
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 4 weeks ago

Hi Michael H, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for taking the time to let us know how we can improve....More

Reviewed 28 June 2017 via mobile

I visited Browns for the first time in March. It wasnt bad but wouldn't go back in a hurry. Lobster was very small for the price although I did enjoy the cocktails.

Thank FoxyJay37
BrownsWIQ, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 12 July 2017

Dear FoxyJay37, Thank you for your valuable feedback. I'm sorry to hear you weren't satisfied with a lobster. We do have lots of other dishes in our menu which I'm sure are worth a try so I hope to see you again. Kind regards

Reviewed 24 June 2017 via mobile

We went to browns for afternoon cocktails, we sat down outside, we was told sit anywhere and a waiter would be with us, we sat 15 mins. 5 waiters walked passed all ignoring us. We gave up and left. Found all bar one round the...More

Thank 1974darren1974
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 27 June 2017

Dear 1974darren1974, Thank you for your valuable feedback. I'm really sorry to hear you were disappointed with your recent visit. During a busy period we kindly ask our guests who not dining to order drinks on a bar and I'm surprised to hear that you've...More

Reviewed 23 June 2017 via mobile

Well where do I start. They went from hero to zero in 2 locations. Cambridge 10 out of 10. Here browns west india quay 3 out 10. Starters very poor, main meal adequate, desert earned the 3 out of 10. In the words of Gabriella...More

Thank 449billy
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 25 June 2017

Dear 449billy, Thank you for the feedback. I'm sorry to hear you didn't enjoy your meal with us. Please accept my apologies for anything that went wrong on the day. Kind regards

Reviewed 22 June 2017

Brown's outdoor terrace was an excellent place to eat on a hot evening even if it is surrounded by tall buildings, so not quite a gracious as it sounds. They serve classic British food with an extra seasonal menu and I was well pleased with...More

Thank Humanitarian-Loggie
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 25 June 2017

Dear Humanitarian-Loggie, Thank you very much for this lovely review. I'm very pleased to see you gave us 5 stars rating and it's absolutely great to know you had good time at our venue. Look forward to seeing you again Kind regards

Reviewed 19 June 2017

This is the second time I have eaten at this restaurant, and I was not disappointed. The staff are very helpful and friendly, and the food absolutely delicious. The restaurant is not expensive, I would highly recommend it.

Thank Carolyn J
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 23 June 2017

Dear Carolyn, Thank you very much for this lovely review. We are glad to hear you enjoyed the food and were happy with the service. Look forward to seeing you again, Browns WIQ Team

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Nearby Attractions
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870 reviews
.16 km away
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.25 km away
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.30 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$31
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Wine and Beer
Good for
Special Occasion Dining, Groups, Bar Scene, Business meetings, Child-friendly, Kids, View
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Unit A Dockmasters House 1 Hertsmere Road, London E14 4AY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Docklands / Canary Wharf / Isle of Dogs
  • Neighbourhood: Docklands / Canary Wharf / Isle of Dogs
  • Phone Number: +44 20 7987 9777
  • E-mail
Description
West India Quay is a thriving part of London in the heart of the Docklands. The Browns building was once a sugar warehouse, built in the early 19th century by Napoleonic prisoners of war. It has a truly distinctive atmosphere and a lovely external seating area overlooking the dock. The site is spread over two floors with a large front external terrace and lower ground floor bar garden. Come and enjoy our innovative take on classic dishes, or join us for one of our legendary cocktails in the heart of the Docklands.
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