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The Phoenix

) #3,867 of 18,121 Restaurants in London €€ - €€€ , British,
14 Palace Street | Victoria, London SW1E 5JA, England
+44 20 7828 8136
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Overview
  • Excellent24%
  • Very good45%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
“sunday roast” (7 reviews)
“chicken” (9 reviews)
Open Now
11:00 - 23:30All hours
CUISINES
Bar, British, Pub, Gastropub, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
14 Palace Street | Victoria, London SW1E 5JA, England
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Reviews (290)
Traveller rating
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1 - 10 of 290 reviews

Reviewed 1 week ago

thank you for fun Saturday afternoon while visiting friends in London. Phoenix is friendly place with great touch to detail and menu for all tummies. yummy.. Chicken & ham pie was great too (great English classic)!More

Thank ievajaks
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 1 week ago

Hello Ieva. Thank you very much for your lovely review. We are glad to hear that you had a great time with us and enjoyed the atmosphere and food. Hopefully we will see you again next time you are visiting London. Best wishes, Sonja Schneider...More

Reviewed 3 weeks ago

A friend and I visited The Phoenix on a Wednesday night. It was busy but we found a table outside. The prices are high - even for London - most of the wines were at least £8.50 a glass. We both ordered the quinoa salad...More

Thank d0uglas1987
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 1 week ago

Hello. Thank you for your review. We are terribly sorry to hear you weren't happy with your food. The quinoa salad is one of our best sellers and feedback from guests about the dish has so far been very good, nonetheless we have discussed your...More

Reviewed 3 weeks ago

Friendly waitstaff, good food and a nice selection of ales. Definitely a favorite local--most of the clientele seemed to be Brits.

Thank airborne
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 3 weeks ago

Hello. Thank you very much for your lovely review and we are happy to hear to that you have enjoyed your stay with us. Hope you see you again very soon. Sonja Schneider The Phoenix Victoria

Reviewed 3 weeks ago

Did not eat here but there seemed to be a good range of food. Very pleasant place to stop for a drink on way back to the Nadler Victoria

Thank CAH72015
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 3 weeks ago

Hello. Thank you very much for your lovely review and we hope to see you again next time you are in London. Best wishes, Sonja Schneider The Phoenix Victoria

Reviewed 4 weeks ago

I visited The Phoenix for supper mid week. My friend had pre booked so when I walked in and the bar woman downstairs said she could not see the reservation but I should check upstairs for any space this made me feel my visit was...More

1  Thank Megan G
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 4 weeks ago

Hello Megan. Thank you very much for your lovely review and we are glad to hear that Tamara made your time with us great. Looking forward to seeing you again soon. Best wishes, Sonja Schneider Sales and Marketing Co-ordinator The Phoenix Victoria

Reviewed 5 weeks ago via mobile

I met my friends here for a work leaving do and enjoyed the social, buzzy atmosphere on a Thursday night. We arrived around 6.15 when it was already packed and although it was busy at the bar, service seemed quite quick as my drink was...More

Thank Temer2
Reviewed 12 May 2017

The Phoenix is next door to the fantastic Nadler Victoria Hotel where my wife and I recently stayed. My wife and I went to the Phoenix for a glass of wine and a pint on Thursday, May 4, 2017 at about 9pm. The Phoenix is...More

Thank Brian-in-Albany
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 1 week ago

Hello Brian. Thank you very much for your review. We are happy to hear that you had a good time with us during your stay in London. Hopefully we will see you again during your next visit in England. Best wishes, Sonja Schneider Sales and...More

Reviewed 8 May 2017 via mobile

I booked a table for our dinner which is great as the restaurant is much quieter than downstairs. However I don't know how can a pub run out of champagne on a Wed night at 6pm. I mean they only have 2 selection, and they...More

Thank Fussy P
ThePhoenixVic, General Manager at The Phoenix, responded to this reviewResponded 11 May 2017

Dear Madam Thank you very much for your review. We are pleased to see that you enjoyed the food and the quieter atmosphere of the upstairs room. We actually have 4 champagnes on our wine list ranging from £37.50 to £72.50. We were only out...More

Reviewed 6 May 2017

We found this place by chance after we'd been out for a day in London. Gorgeous pub inside and out, really cosy by the fire on a freezing spring day! It even has a cute little garden but it was too cold and windy to...More

1  Thank Jean19810
ThePhoenixVic, General Manager at The Phoenix, responded to this reviewResponded 8 May 2017

Hi There Thanks so much for your lovely comments. I am delighted to see you enjoyed your visit to the Phoenix, we aim to give all of our guests equally as good experience. We will be changing the menu this week so please come and...More

Reviewed 5 May 2017

I work round the corner on Buckingham Place and this was my third visit here to my 'local', and will sadly be my last. The menu is excellent and innovative and the quality of the food also very good. However it has quite possibly the...More

1  Thank danpeacock1865
ThePhoenixVic, Sales & Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 8 May 2017

Hello Dan. Thank you very much for your review. Your feedback is highly valued. I am very sorry to hear that the service was not up to our usual standard and the waitress was rude during your visit. We aim to delight all of our...More

Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
Nearby Restaurants
Bbar
741 reviews
.13 km away
Cafe Bella Maria
287 reviews
.19 km away
The Rubens at the Palace
456 reviews
.13 km away
Bag O' Nails
577 reviews
.16 km away
Nearby Attractions
Buckingham Palace
19,381 reviews
.29 km away
Westminster Cathedral
1,139 reviews
.30 km away
Apollo Victoria Theatre
864 reviews
.36 km away
Royal Mews
937 reviews
.17 km away
Questions & AnswersAsk a question
5rubyredh
Is this pub child friendly?
3 July 2016|
Answer Show all 4 answers
Response from al g | Reviewed this property |
it's definitely a time thing as another reviewer stated. we went for dinner during the week after work. it was extremely crowded and not a "kid friendly" crowd -- mostly people munching on appetizers and enjoying a drink or... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$18 - US$38
Cuisine
Bar, British, Pub, Gastropub, Gluten Free Options
Meals
Brunch, Lunch, Dinner, Drinks
Restaurant features
Outdoor Seating, Highchairs Available, Reservations, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Bar Scene, Local cuisine, Groups
Open Hours
Sunday
12:00 - 22:30
Monday
11:00 - 23:30
Tuesday
11:00 - 23:30
Wednesday
11:00 - 23:30
Thursday
11:00 - 23:30
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 14 Palace Street | Victoria, London SW1E 5JA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Westminster
  • Neighbourhood: Westminster
  • Phone Number: +44 20 7828 8136
  • E-mail
Description
Whether you've just popped in to see the Queen but didn't fancy staying for tea, are catching a show at the theatre next door or just feel like lingering over a pint before facing the hustle and bustle of Victoria, we have the perfect place for you.

The Phoenix, just 5 minutes from Victoria Station, is alive in the week with office workers and on the weekend the hubbub comes from the tourists popping into Buckingham Palace. Our menu showcases the fresh seasonal ingredients whilst reminding all how good traditional British food can be. The large bar is a mix and match of tables, armchairs, with space at the bar for those wanting to sample the real ales or a fine fine glass of wine.

The Upstairs Bar is ideal for meetings, dinners, drinks and more. Out the back is the garden delightful for a light lunch or after work libation. The Royal Family have a delightful local.
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