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Pho

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The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
0782 466 2320
Website
Today
11:30 - 22:00
Closed now
See all hours
Hours:
Sun 11:30 - 19:00
Mon - Sat 11:30 - 22:00
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106 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Level Contributor
252 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
1 of 5 bubbles Reviewed 1 week ago

I had chosen the Bun Rieu soup looking forward to it being hot and spicy as advertised but there was disappointingly little in the way of either heat or spice. Admittedly it was plentiful - a big bowlful - but after eating what could be taken out with chopsticks, there was nothing much left interest in the taste department so... More 

Helpful?
Thank bfltd0
Sydney, Australia
Level Contributor
487 reviews
316 restaurant reviews
common_n_restaurant_reviews_1bd8 274 helpful votes
1 of 5 bubbles Reviewed 1 week ago

I've eaten here a few times, each time it takes a while to convince myself because the food is not good and the prices are high. If a similar alternative opened up at Westfield with decent food and prices, no doubt they'd put Pho out of business. The only good thing is the home made blended cold teas in exotic... More 

Helpful?
Thank BarbieMegaTraveller
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 5 weeks ago via mobile

I had Bun Rieu soup and it tasted nothing but water,,, no flavour what so ever I have finished just simply because I was hungry and in rush

Helpful?
1 Thank Mahdi D
London, United Kingdom
Level Contributor
283 reviews
176 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
3 of 5 bubbles Reviewed 17 February 2017 via mobile

Stopped off here to have some lunch while shopping especially as the chicken is halal. I have to say the quality was very average. I ordered the wok fried noodles with chicken and prawn. The only good thing is the fresh juices especially the mint, apple and ginger.

Helpful?
Thank Connecttraveller
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 15 January 2017 via mobile

Bland, tasteless, messy, expensive. £26 for a shared started and 2 bowls of soup. The soup was very watery and had an over powering taste of lemon so much so that it was like toilet cleaner. The starter was the fried pork spring roll.... just tasted like cheap sausage meat, no real flavor.... Eat else where

Helpful?
1 Thank Browny3649
Level Contributor
16 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 December 2016 via mobile

Vietnamese food was decent, not as good as my familys homemade food. Sides were overpriced for quantity. Presentation of food was good and iced coffee was great. Customer service was lacking, both when ordering and when receiving/waiting for food.

Helpful?
Thank Dat D
Edmonton, Canada
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
1 of 5 bubbles Reviewed 3 December 2016 via mobile

Every time I eat here I tell myself it's the last time but this time it really is!!! Apart from the fact that I usually get sick after eating here, they rip me off every time. I usually order the spicy prawn and rice noodle soup but it barely has 3 prawns in!! It's just a heap of noodles. Ridiculous!

Helpful?
1 Thank 236foodie
London, United Kingdom
Level Contributor
75 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 28 November 2016

The soup on November 28 2016 was overly salty. I've dined at this pho branch a few times and this time my partner and I weren't even able to eat it due to the amounts of salt. He had number 20 I had number 26 both of them were just uneatable.

Helpful?
Thank Patrycja N
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 November 2016 via mobile

Came in to have a quick bite as I have been to Pho in Stratford. Was not disappointed the food was amazing. Staff also was very helpful. It is a nice change to be able to have a chat with a waiter even when everyone is running around.

Helpful?
2 Thank Kerst N
Silkeborg, Denmark
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 27 November 2016

A fair experience but a little expensive compared to the quality. was served the Pho Tai Bo Vien: steak & meatballs (soup, see picture)

Helpful?
Thank Tim P

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Fast food, Asian, Vietnamese, Soups
Meals
Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats, Kids
Open Hours
Sunday
11:30 - 19:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 22:00
Saturday
11:30 - 22:00
Location and Contact Information
  • Address: The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: 0782 466 2320

Questions & Answers

Questions? Get answers from Pho staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?