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#13,682 of 18,244 Restaurants in London}
€€ - €€€Fast food, Asian, Vietnamese
The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
+44 7824 662320
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  • Excellent24%
  • Very good27%
  • Average23%
  • Poor10%
  • Terrible16%
Travellers talk about
“noodle soup” (8 reviews)
“summer rolls” (5 reviews)
“bean sprouts” (4 reviews)
Open Now
11:30 - 22:00All hours
Fast food, Asian, Vietnamese, Soups, Gluten Free Options
€€ - €€€
The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
All Details
Write a ReviewReviews (125)
Traveller rating
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1 - 10 of 114 reviews

Reviewed 3 days ago via mobile

Very busy restaurant it was almost impossible to eat there but nice food I have found it a bit expensive. Once it is ok probably I will not repeat .

Thank gonzalo s
Reviewed 2 weeks ago via mobile

The staff are just plain and simply the Rudest people I've ever met. Traveled up from Portsmouth and this place got recommended a lady asked if they where open and got shouted at by the manager who then proceeded ten minutes later to sit down...More

Thank Keely W
Reviewed 2 November 2017 via mobile

We tried a chicken soup that was totally tasteless and the fried noodles that mainly were soya and not noodles, we had to ask for soya sauce because they were really boring... I dont recommend :(

Thank Maria C
Reviewed 30 September 2017

I just want to say how pleased I was with my visit at Pho today. Food was great and staff were really helpful. I will be back soon!

Thank Madditru
Reviewed 19 September 2017 via mobile

After a long time without visiting this place, I decided to go again today. My comments: Pros: my wife's Pho (spicy tofu) was good and hot (temperature and spiceness). Cons: clearly the orders didn't follow an order, as more than 10 people that bought after...More

Thank Andre K
Reviewed 31 August 2017

stopped at Pho while shopping at Westfield and it's good to know that I can get vegan and gluten free food here. I was pleasently surprised with the amount of ingredients inside, lots of greens and they gave me chilli oil to make it spicy...More

Thank sambali07
Reviewed 15 August 2017 via mobile

So disappointed, went here to order pho for my daughter. Ask them nicely if they could cut it up in small pieces as my daughter cant chew, their reply was ' i give you a knife and fork' how the hell am i suppose to...More

1  Thank Loanne L
Reviewed 21 July 2017

Don't understand why so many people like it. I went to Pho for just a quick bite before meeting my friends for a proper lunch at Zizzi later. So I only ordered a slow cooked roast beef brisket, a apple and orange juice and a...More

1  Thank Snowbell23514
Reviewed 21 July 2017 via mobile

Good place to go to Vietnamese food. Food, service and price was as expected from a shopping centre outlet.

Thank mdfer3
Reviewed 21 May 2017

I love pho - really, what's not to like? I especially love their beef brisket pho with lots of chillies. One recent visit however has changed my view on the staff's service. I'd like to think that the person taking the order was trying to...More

1  Thank monica2525
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Questions & Answers
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
11:30 - 19:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
Location and Contact Information
  • Address: The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 7824 662320
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