We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Busaba Eathai

Shepherd's Bush | Southern Terrace, London W12 7GA, England
+44 20 3249 1919
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent46%
  • Very good26%
  • Average13%
  • Poor9%
  • Terrible6%
Travellers talk about
“thai food” (34 reviews)
“calamari” (39 reviews)
“coconut rice” (12 reviews)
Closed Now
All hours
CUISINES
Thai, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Shepherd's Bush | Southern Terrace, London W12 7GA, England
All Details
Write a Review
Reviews (400)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 379 reviews

Reviewed yesterday

Been here couple of times and its just good as always. Very nice place, good atmosphere and delicious food,

Thank tare18
Reviewed 1 week ago via mobile

I went to the restaurant on weds. It was busy and great atmosphere. Staffs are attentive and friendly. Food was amazing. Will be back again.

Thank Toddy S
michal p, General Manager at Busaba Eathai, responded to this reviewResponded 5 days ago

Hi Toddy, We are glad to hear you visit us again and enjoy our new menu. The feedback was passed to the team and it encourage us to keep the standard high and deliver great service. We look forward to servicing you again. Regards Mike

Reviewed 1 week ago

I was visiting my friend in London and we decided to eat in Busaba. It was a good choice. Food has an authentic taste, atmosphere was great. Quick service and caring staff. Overall great place and I will definitely come back.

Thank 44ania
michal p, General Manager at Busaba Eathai, responded to this reviewResponded 6 days ago

Hi We are glad to hear you visit us again and enjoy our new menu. The feedback was passed to the team and it encourage us to keep the standard high and deliver great service. We look forward to servicing you again. Regards Mike

Reviewed 1 week ago

Just been to Busaba again. What a nice place to eat !!! Stuff was nice and friendly,food was fresh and delicous !!! Will visit again ! -Piotrek :)

Thank piotrstencel81
michal p, General Manager at Busaba Eathai, responded to this reviewResponded 6 days ago

Hi Piotrek, Thanks for your great review. We always appreciate feedback on our food and service and will pass on your positive account of both to the Busaba Westfield staffs. We look forward to seeing you again soon. Regards Mike

Reviewed 1 week ago via mobile

We went to Busaba yesterday the food was great estimated the calamari. Our server name Joyce introduced us to pay by Apps. She was helpful and attentive. Highly recommended.

Thank Pupae D
michal p, General Manager at Busaba Eathai, responded to this reviewResponded 6 days ago

Hi Pupae, Thanks for your great review. We always appreciate feedback on our food and service and will pass on your positive account of both to the Busaba Westfield staffs. We look forward to seeing you again soon. Regards Mike

Reviewed 1 week ago via mobile

Went for tea whilst in London on business and wanted to meet my daughters for a meal as they live in that area. Very nice restaurant , good vibe and a good crowd in there. We all ordered the curries after chicken matchstick and prawn...More

Thank JOHN K
michal p, General Manager at Busaba Eathai, responded to this reviewResponded 6 days ago

Hi We are glad to hear you visit us again and enjoy our new menu. The feedback was passed to the team and it encourage us to keep the standard high and deliver great service. We look forward to servicing you again. Regards Mike

Reviewed 1 week ago

This restaurant is less exposed from others in Westfield but it turns out to be great choice for dining. Upon entering there is nice scent of incenses and there is a dark and mysterious feel to it. We have been greeted straight away by very...More

Thank Nico B
michal p, General Manager at Busaba Eathai, responded to this reviewResponded 6 days ago

Hi We are glad to hear you visit us again and enjoy our new menu. The feedback was passed to the team and it encourage us to keep the standard high and deliver great service. We look forward to servicing you again. Regards Mike

Reviewed 1 week ago

Ordered prawn crackers to start, whilst munching away on them we discovered a bug in one of them - lovely! Called the waiter over to let him know, he seemed clueless as what to do so walked away and came back a few minutes later...More

Thank Chloe M
michal p, General Manager at Busaba Eathai, responded to this reviewResponded 1 week ago

Hi Chloe, We are sorry to hear that you had disappointed experience. We have passed the feedback to the relevant team and those issues are monitored on the daily basis. We can ensure that this kind of incident will not happen again. I hope you...More

Reviewed 1 week ago

To cut a long story short I ordered the soft shell crab with fried rice and my partner got the chilli prawn with roti instead of rice. The prawn crackers were fine and the fried rice I received was very good - flavourful and moist...More

Thank ChungTing
michal p, General Manager at Busaba Eathai, responded to this reviewResponded 1 week ago

Hi ChungTing, Thanks for taking your time and giving us a review. Feedback whether good or bad, it is important to us and keep our standard high. In this case we have shared your comments within the team and we ensure that the food quality...More

A TripAdvisor Member
1
Reviewed 1 week ago via mobile

I always come here with my fiends. The food was delicious as usual. The staff named Shima was very helpful with everything. I would definitely come back again.

Thank A TripAdvisor Member
michal p, General Manager at Busaba Eathai, responded to this reviewResponded 1 week ago

Hi We are glad to hear you visit us again and enjoy our new menu. The feedback was passed to the team and it encourage us to keep the standard high and deliver great service. We look forward to servicing you again. Regards Mike

Nearby
Nearby Restaurants
Bill's
404 reviews
.18 km away
The Meat Co
730 reviews
.01 km away
Gourmet Burger Kitchen
689 reviews
.19 km away
Nearby Attractions
Westfield London
1,537 reviews
.21 km away
Bush Theatre
37 reviews
.45 km away
West12 Shopping Centre
25 reviews
.20 km away
Brook Green Market and Kitchen
12 reviews
.65 km away
Questions & Answers
Get quick answers from Busaba Eathai staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$26
Meals
Lunch, Dinner, Brunch
Restaurant features
Delivery, Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
12:00 - 22:00
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 23:30
Saturday
12:00 - 23:30
Location and Contact Information
  • Address: Shepherd's Bush | Southern Terrace, London W12 7GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 3249 1919
  • E-mail
Description
Located in Europe's second largest shopping mall, Busaba Westfield London offers shoppers some peaceful respite from the retail buzz.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing