We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Pollen Street Social

#117 of 17,833 Restaurants in London
Certificate of Excellence
€€€€
Neighbourhood:
Mayfair
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
8-10 Pollen Street, London W1S 1NQ, England
+44 20 7290 7600
Website
Today
12:00 - 14:30
18:00 - 22:30
Open now
See all hours
Hours:
Mon - Sat 12:00 - 14:30
18:00 - 22:30
More Info
Add Photo Write a Review

2,010 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,953: English reviews
Hong Kong, China
Level Contributor
28 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Dinner with my daughter there. The service was excellent with very attentive staffs. The food was creative and tasty. It has now landed on one of my daughter's favourite places.

Helpful?
Thank semeiotics
Watford, United Kingdom
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

4th visit to Pollen Street and went with the intention of trying the tasting menu for the first time. The staff couldn't have been more accommodating in replacing a couple of courses for my pregnant wife to allow for the fact that she has been advised to avoid a few things. Very kind that I could stick with the main... More 

Helpful?
Thank Laurence J
Berkshire
Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

We were highly recommended to visit this restaurant and my husband took me there for Valentine's Day dinner. I could wax lyrical about the flavours of the food, which were indeed amazing. The presentation was good, BUT the portions minute. I thought the days of nouvelle cuisine were long gone. The couple next to us were having a seven course... More 

Helpful?
Thank FamilySP
RestaurantManagerPSS, Manager at Pollen Street Social, responded to this review

Dear FamilySP, Thank you for taking the time to write your review following your experience at Pollen Street Social. I am afraid that the message has failed to reach me hence why I did not get in touch the following day and I am very sorry for that. I was hoping to discuss this in a little more detail and... More 

England, United Kingdom
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Returning to Pollen Street after several years I was once again very impressed by the food and service. Everything is presented with a theatrical flourish making an enjoyable and memorable evening. Whilst the food is expensive the subtle variety of flavours more than compensate for the cost A truly memorable experience. Because of time constraints we were unable to enjoy... More 

Helpful?
Thank Paul F
RestaurantManagerPSS, Manager at Pollen Street Social, responded to this review

Dear Paul F, Thank you so much for taking time to write regarding your recent visit here at Pollen Street Social. We are very glad to hear that you enjoyed your experience with us. We hope to be welcoming you back again soon! Kind regards, Neil Mendoza Restaurant Manager More 

London, United Kingdom
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

From the moment you are welcomed at the entrance to the end this is a very relaxing and either informal or formal restaurant you can choose. Great cocktails and a gin list so long I just asked the waiter to recommend a Gin a short quiz of my tastes and hey presto a fantastic cocktail. Nice area to have an... More 

Helpful?
Thank 364richard
RestaurantManagerPSS, Manager at Pollen Street Social, responded to this review

Dear 364richard, Thank you so much for taking time to write regarding your recent visit here at Pollen Street Social. We are very happy to hear that you enjoyed your experience with us. We hope to be welcoming you back again in the future! Kind regards, Neil Mendoza Restaurant Manager More 

Level Contributor
3 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 4 days ago NEW via mobile

Lovely restaurant and my meal was very good but didn't live up to expectations or price... It was less great than we were hoping for and a bit disappointing to be honest.

Helpful?
Thank Stuart C
RestaurantManagerPSS, Manager at Pollen Street Social, responded to this review

Dear Stuart C, Thank you very much indeed for taking the time to write your review. We will certainly use your comments to improve our offering for future diners and we do hope that you will join us again soon. Kind regards, Neil Mendoza Restaurant Manager More 

London, United Kingdom
1 review
5 of 5 bubbles Reviewed 5 days ago NEW

Everything about the dining experience in this restaurant is amazing. I was celebrating a milestone birthday and the staff ensured that it was one to remember. We opted for the tasting menu, which i would highly recommend. Both the standard and the vegetarian tasting menus offered truly flavoursome and innovative dishes. The standard of service here is impeccable but totally... More 

Helpful?
Thank steveU4036WE
RestaurantManagerPSS, Manager at Pollen Street Social, responded to this review

Dear steveU4036WE, Thank you very much for taking time to write regarding your recent visit here at Pollen Street Social. We are very glad to hear that you enjoyed your experience with us and we look forward to welcoming you back again in the future. Kind regards, Neil Mendoza Restaurant Manager More 

Epsom, United Kingdom
Level Contributor
129 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Despite a slightly "bumpy" start the overall experience at Pollen Street was definitely 5 star. Clearly our neighbouring tables were there for business lunches and were in something of a hurry - we weren't in a hurry, it being Valentines Day we were looking for a more of a dining experience. The staff responded very well when we explained this... More 

Helpful?
Thank Pete_Epsom
RestaurantManagerPSS, Manager at Pollen Street Social, responded to this review

Dear Pete_Epsom, Thank you very much for taking time to write regarding your recent visit here at Pollen Street Social. We are very happy to hear that despite a couple issues, you enjoyed your entire experience with us and I shall also pass on your regards to Tom. We look forward welcoming you back again soon. Kind regards, Neil Mendoza... More 

Manchester
Level Contributor
176 reviews
117 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

We had managed to get an early booking at a lovely table near the bar which was perfect and the staff were very professionally attentive. The amuse bouche were delightful. My wife and I both had the crab starter which didn't impress either of us but our sons loved their quail. I had been warned that we might get shunted... More 

Helpful?
Thank Brian R
RestaurantManagerPSS, Manager at Pollen Street Social, responded to this review

Dear Brian R, Many thanks for taking the time to write your review following your experience with us at Pollen Street Social. We will certainly use your points of criticism to further improve our offering and we are pleased that you enjoyed certain part of your meal with us. We do hope to see you again. Kind regards, Neil Mendoza... More 

Market Harborough, United Kingdom
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

From the super choice of cocktails and the perfect advice on deciphering the various concoctions to the final presentation of our very reasonable bill, we couldn't find fault in this restaurant. We had the 6-course sharing menu, served with all the style and grace we'd expect from a restaurant of this quality and reputation, and enjoyed every morsel - the... More 

Helpful?
Thank KurtHilder
RestaurantManagerPSS, Manager at Pollen Street Social, responded to this review

Dear KurtHilder, Thank you very much for your wonderful comments and for taking time to write regarding your recent visit here at Pollen Street Social. We are very glad to hear that you enjoyed your experience with us and we look forward to welcoming you again in the future. Kind Regards, Neil Mendoza Restaurant Manager More 

Travellers who viewed Pollen Street Social also viewed

 

Been to Pollen Street Social? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
European, British, Gluten Free Options
Meals
Brunch, Lunch, Dinner
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Business meetings, Romantic, Special Occasion Dining, Groups, Local cuisine
Open Hours
Monday
12:00 - 14:30
18:00 - 22:30
Tuesday
12:00 - 14:30
18:00 - 22:30
Wednesday
12:00 - 14:30
18:00 - 22:30
Thursday
12:00 - 14:30
18:00 - 22:30
Friday
12:00 - 14:30
18:00 - 22:30
Saturday
12:00 - 14:30
18:00 - 22:30
Location and Contact Information
  • Address: 8-10 Pollen Street, London W1S 1NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7290 7600
Description
Michelin-starred Pollen Street Social is British chef Jason Atherton's flagship restaurant. A contemporary bistro offering deformalised fine dining in Mayfair, the menu places emphasis on fresh British seasonal produce. The restaurant houses not only a cocktail bar but also a dessert bar, where guests can watch the pastry chefs as they cook. A private dining room next to the wine cellar seats up to 12 guests.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pollen Street Social and other visitors
3 questions
Ask a question
1 month ago

See all questions (3)

Questions? Get answers from Pollen Street Social staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood