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The Horniman at Hay's

#5,902 of 18,479 Restaurants in London
€€ - €€€, British,
Unit 26 Hay's Galleria | London Bridge, London SE1 2HU, England
+44 20 7407 1991
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Overview
  • Excellent21%
  • Very good38%
  • Average18%
  • Poor10%
  • Terrible13%
Travellers talk about
“pie” (12 reviews)
“hms belfast” (35 reviews)
“tower bridge” (26 reviews)
Open Now
Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Unit 26 Hay's Galleria | London Bridge, London SE1 2HU, England
All Details
Write a ReviewReviews (952)
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1 - 10 of 698 reviews

Reviewed 2 weeks ago

On the up side the tables and chairs out by the riverside near London Bridge offer a wonderful place to sit and have a drink while watching the boats come and go along the river. Great experience. Service was also friendly. On the down side...More

Thank Peter O
General Manager A, Manager at The Horniman at Hay's, responded to this reviewResponded 5 days ago

Hey Peter, Thanks for the detailed review, we are sorry we didn't do more to warrant a better rating. I am surprised that our portion sizes were not up to par, it is often remarked in our reviews that we provide far too much, this...More

Reviewed 2 weeks ago via mobile

Ate here Monday for the Bank Holiday dinner. The view of the river is undoubtedly beautiful, and it was even more so on Monday thanks to the beautiful weather. The food was also good - I had the beef burger - and the lady who...More

Thank Stella C
General Manager A, Manager at The Horniman at Hay's, responded to this reviewResponded 2 weeks ago

Hi Stella, Thanks for your review, we really appreciate its honesty and detail. I have no doubt the toilets were on oversight on our part as generally they are kept very clean and well stocked however i will raise it with our team to have...More

Reviewed 2 weeks ago via mobile

I had visited here on Sunday, ordered L fish & chips and L savignon to enjoy. I was charged £1.5 extra and was not given vat receipt. My food waited on counter to be served at least 10 mins and arrived cold. The waiter told...More

Thank pvarlik
General Manager A, Manager at The Horniman at Hay's, responded to this reviewResponded 1 week ago

Hi Pvarlik. Thank you for taking the time to offer us a review. I am surprised on you being charged £1.50 over the odds and would very much like to know how that was the case, I would be happy to delve into this further...More

Reviewed 3 weeks ago via mobile

My husband and I are vacationing in London and we met a friend who is in London on business. All three of us got fish and chips which consisted of small portions of undercooked breading. Hardly worth the money but what was most irritating was...More

Thank grandmadimie
General Manager A, Manager at The Horniman at Hay's, responded to this reviewResponded 2 weeks ago

Hi Grandma Dimie, Thank you for you review and your visit. I am sorry to read that your visit wasn't good and that you did not enjoy you meal. I will feed this back to the kitchen team and have them look at the portion...More

Reviewed 3 weeks ago via mobile

We ordered fish and chips. Portions were veer small, even mushy peas less than a tablespoon full. Fish was not fresh and had been cooked in over used oil, portion covered in charred gritty bits and taste was of old oil. They wanted a gratuity...More

Thank kellyrochford
General Manager A, Manager at The Horniman at Hay's, responded to this reviewResponded 2 weeks ago

Hi Kelly, Thank you for taking the time to offer us such an in depth and thought out review, we are certainly disappointed that it wasn't received under better circumstances. Apologies on the food quality, generally our Fish & Chips are well received and are...More

Reviewed 3 weeks ago

Noisy, crowded, but good. The crab burger consisted of two deep fried soft shell crabs in a traditional burger bun and was to die for. Beer wasn't bad either!

Thank Wyn498
General Manager A, Manager at The Horniman at Hay's, responded to this reviewResponded 2 weeks ago

Hi Wyn, It certainly is an unusual dish but as you've attested to it is certainly worth the bravery. Glad you had a good visit and that all went well I hope you'll be back again soon

Reviewed 4 weeks ago

The Horniman has everything you would want in a tourist pub. Great location, plenty of friendly staff, and well kept beer. We stopped for a drink on a busy Sunday lunchtime, and were extremely fortunate to find seats overlooking the Thames. There was a constant...More

Thank Horleylad
General Manager A, Manager at The Horniman at Hay's, responded to this reviewResponded 3 weeks ago

Hi Horley Lad. Thanks for dropping by and thank you for dropping us a review. Delighted to read that you had 3 beers that were well served and delicious, we really pride ourselves on being a proper pub in a sea of winebars, cafes and...More

Reviewed 4 weeks ago via mobile

I came here for a late lunch. Had a chicken pie which was over cooked in the oven. The pastry was hard when cutting it, and the potato mash was like from yesterday. Normally I love Nicholson’s pubs around the UK but this one was...More

Thank EFdezC
General Manager A, Manager at The Horniman at Hay's, responded to this reviewResponded 4 weeks ago

Hi EFdezC, Sorry to read about your meals, it certainly isn't what we aim to deliver. I assure you we ordinarily have high standards and generally guests are very pleased with our meals, clearly something went wrong this time. I will be sure to feedback...More

Reviewed 4 weeks ago via mobile

Excellent establishment to drop by for a drink when visiting this very busy part of London on the Thames. The staff were friendly when serving you, the Pub had a warm and friendly feeling and can accommodate large parties. Excellent view outside and a repeat...More

Thank Kevin D
General Manager A, Manager at The Horniman at Hay's, responded to this reviewResponded 4 weeks ago

Hi Kevin, thank you for the review and your visit. I am sorry that we didn't fully satisfy you on this visit but next time we will aim to improve. If you would like to let us know where we went wrong then feel free...More

Reviewed 5 weeks ago via mobile

On our return from a tour of HMS Belfast we found this pub next to the river. As it was a Monday morning it was not busy and had a choice of seats. The service was fast and efficient. Good selection of beers and the...More

Thank docpetesa
General Manager A, Manager at The Horniman at Hay's, responded to this reviewResponded 4 weeks ago

Hey Doc Pete, Thanks for taking the time to drop a review to us, we genuinely appreciate it and all the more so when it is so positive and happy such as yours. We do hope next time you are in the area that you...More

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Nearby Attractions
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Ask a question
Questions & Answers
Ventzi S
19 March 2017|
AnswerShow all 9 answers
Response from General Manager A | Property representative |
Hi Ventzi, We do not allow dogs (other than guide) inside the premises, however we do allow dogs on our exterior seated areas.
1
Vote
Ian S
28 July 2016|
AnswerShow all 3 answers
Response from WayneB23 | Reviewed this property |
I think you can but I'm not 100%, we attended a friends birthday meal there.
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$24
Meals
Breakfast, Lunch, Dinner, Drinks
Restaurant features
Highchairs Available, Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Good for
Local cuisine, Groups, Child-friendly, Bar Scene, View
Open Hours
Sunday
10:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
10:30 - 00:00
Friday
10:30 - 00:00
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: Unit 26 Hay's Galleria | London Bridge, London SE1 2HU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > London Bridge
  • Neighbourhood: London Bridge
  • Phone Number: +44 20 7407 1991
  • E-mail
Description
You will find The Horniman at Hays in London Bridge within a short stroll of HMS Belfast, Tooley Street and London Bridge Tube - however you won't find another like it. Step in to discover a traditional pub of unique character, revered for its eclectic range of real ales and its quality pub food, which are served, as they should be, with a generous measure of famous British hospitality. This area along the south bank of the Thames was historically known as the 'Larder of London'. The pub is on the site of the tea warehouse owned by Frederick Horniman, a famous tea dealer, and Hay's Wharf was the largest and oldest wharf in the Port of London. Inside our pub, attractive friezes depict Horniman's travels to Africa, India and the Americas.
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