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Ratings and reviews

#289 of 15,225 Restaurants in London
Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
€23 - €70
CUISINES
British, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (832)
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Reviewed 21 May 2019

From the minute we walked in the door we were treat like royalty. The staff were so friendly and asked if we were celebrating anything - which we were, i'm pregnant and my friend is moving to Canada. 10 minutes later they brought us a...More

Date of visit: May 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 6 June 2019

Dear Amy C, Thank you for taking the time to review your London Landmarks Afternoon Tea experience at The Town House. It is with great pleasure that I find out we were able to deliver above and beyond your expectations on such a special occasion...More

Reviewed 19 May 2019

The Town House has an extensive brunch and meals menu and the food and service are excellent. The real speciality of the restaurant is an afternnon tea ( served from lunch time onwards) themed around the key London landmarks, like the Eye, the Tower and...More

Date of visit: May 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 6 June 2019

Dear sophied158, Thank you for taking the time to leave a review on The Town House TA page. The Team and I are thrilled to read you find our menu offerings out of the ordinary and delightful. Your comments on food, drinks and service we...More

Reviewed 15 May 2019

What a fabulous place! The most elegant and beautiful surroundings, staffed by charming and delightful young people. We had arranged to meet our New Zealand cousins here for lunch, and could not have chosen a more perfect setting for a taste of English hospitality. The...More

Date of visit: May 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 6 June 2019

Dear IJA1950, Thank you for taking the time to review your lunch experience with us at The Town House. It is with great pleasure that I read your wonderful comments on the Hotel and Restaurant's ambiance, as well as your compliments to our staff members....More

Reviewed 14 May 2019

Very pleasant from start to finish. Friendly, attentive & helpful staff who were very knowledgeable whilst explaining the London landmarks with the aid of a souvenir map. The tea itself was a little different, starting with a savoury dish using local produce from nearby London...More

Date of visit: May 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 6 June 2019

Dear sandracharles2016, Thank you for taking the time to review your London Landmarks Afternoon Tea experience with us at The Town House. The Team and I are thrilled to find out you enjoyed our take on such a classic British experience adapted to the context...More

Reviewed 13 May 2019 via mobile

Lovely afternoon tea. Staff were lovely and service was great. They accommodate for special dietary requirements. Would definitely recommend.More

Date of visit: May 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 25 May 2019

Dear Vanisha P, Thank you for taking the time to review your London Landmarks Afternoon Tea experience with us at The Town House. It is with great pleasure that I read your comments on service and suitability for dietary requirements. In our outlet we do...More

Reviewed 11 May 2019

I booked The Town House based on proximity to South Kensington Tube ( and it is only a 5 minute stroll away ) and the images that were posted Nothing disappointed on our lovely long spring lunch On arrival friendly door men, walked through gorgeous...More

Date of visit: May 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 25 May 2019

Dear Emma P, Thank you for taking the time to review your lunch experience with us at The Town House. The team and I are thrilled to find out you thoroughly enjoyed the hotel's atmosphere, as well as the products we proudly serve in our...More

Reviewed 5 May 2019 via mobile

My husband and I went to The Town House at the Kensington Hotel to celebrate my 30th and it was delicious! The food was to die for, especially the coronation chicken and the rhubarb mousse telephone box. The staff were very attentive to my food...More

Date of visit: May 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 25 May 2019

Dear trimbrulee, Thank you for taking the time to review your London Landmarks Afternoon Tea experience with us at The Town House. It is wonderful to find out we were able to deliver a marvelous experience on such a special occasion, as well as to...More

Reviewed 30 April 2019

This was our first time to London and we reserved a table for afternoon tea on Easter Sunday. From the moment we walked into the hotel, we felt their high standards for customer service. The staff were warm, professional and accommodating. I have Celiac and...More

Date of visit: April 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 25 May 2019

Dear Lainie D, Thank you for taking the time to review your London Landmarks Afternoon Tea experience with us at The Town House. It is wonderful to find out we were able to deliver above and beyond your expectations during your recent visit, as well...More

Reviewed 22 April 2019 via mobile

We had London theme afternoon tea, very creative, savoury starter was nice. And we met two stuffs Stefaio and George in the entrance were so friendly and helpful. They help us took very nice group photos. Very enjoy this afternoon tea experience!More

Date of visit: April 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 25 May 2019

Dear YL27, Thank you for taking the time to review your London Landmarks Afternoon Tea experience with us at The Town House. It is with great pleasure that I find out our staff was able to deliver an enjoyable experience during your recent visit, I...More

Reviewed 19 April 2019

I went for a London Landmarks Afternoon Tea at the Town house in south Kensington. The whole experience was amazing. The food was Delicious! The service was excellent. We felt welcome and everything was so scenic. I am guessing the man who served us was...More

Date of visit: April 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 23 May 2019

Dear Shreena S, Thank you for taking the time to review your London Landmarks Afternoon Tea experience with us at The Town House. The team and I are thrilled to read your marvelous comments in regards of the atmosphere, service and quality of the products...More

Reviewed 17 April 2019

My family and I booked the London Landmark High Tea at the Kensington Hotel. Wow...we were blown away! The staff went above and beyond to make sure we were pleased and didn’t need anything. Our waiter was Ronald and he was terrific. The tea and...More

Date of visit: April 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 20 April 2019

Dear Jenn H, Thank you for taking the time to review your London Landmarks Afternoon Tea experience with us at The Town House. It is with great pleasure that I read your comments in regards of the products we serve in our outlet, as well...More

Reviewed 12 April 2019 via mobile

I can honestly say this afternoon tea is amazing, from the atmosphere, the attentive staff & of course the delicious food. We have had lots of themed afternoon teas & this is one of the best. Sitting in a very relaxed lounge type area with...More

Date of visit: April 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 20 April 2019

Dear jackiemT2695NP, Thank you for taking the time to review your London Landmarks Afternoon Tea experience with us at The Town House. The team and I are extremely pleased to read your wonderful comments on the products we proudly serve in our outlet, as well...More

Reviewed 9 April 2019 via mobile

To start with the positives, this is a stunning environment and a great place to have dinner and talk without people at the next table breathing down your neck. The pre-theatre menu is pretty basic and considering the bill was close to £40 per head...More

Date of visit: April 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 20 April 2019

Dear Hocha1, Thank you for taking the time to review your dinner experience here at the Town House. I am very disappointed to hear we did not meet your expectations in this particular occasion. I take this opportunity to apologise on behalf of the team...More

Reviewed 2 April 2019

We visited and had the London Landmarks Afternoon Tea as a treat for my mum for Mothers Day. We were a bit early but that was not a problem, Thomas the Concierge seated us just outside the restaurant by the open fire and we only...More

Date of visit: March 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 20 April 2019

Dear Katie R, Thank you for taking the time to review your London Landmarks Afternoon Tea experience with us at The Town House. I am extremely pleased to read your wonderful comments on the products we proudly serve in our outlet, as well as to...More

Reviewed 2 April 2019 via mobile

As connoisseurs of afternoon teas, we decided to try this one. Lovely lounge with comfortable seating. Staff were mediocre and it took a long time to even get a glass of water. We loved the pre-tea savouries, especially the quiches. Tea itself took 57mins to...More

Date of visit: April 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gio_SofiaFM, Manager at Town House, responded to this reviewResponded 20 April 2019

Dear maryfairy, Thank you for taking the time to review your London Landmarks Afternoon Tea experience here at the Town House. I am very disappointed to hear we did not meet your expectations on many levels in this particular occasion. I take this opportunity to...More

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Questions & Answers
Ask a question
am97x
3 December 2020|
Answer
Response from TheKensington | Property representative |
Dear Guests, my apology for the late reply. We do now have a new amazing "London Landmark Afternoon Tea", which will take our guests in an extraordinary journey through the main London attractions, full of taste and... More
0
Votes
zarah28
26 January 2020|
AnswerShow all 2 answers
Response from georgianap568 | Property representative |
Dear Zarah28, Thank you for your question. We have some limited halal options in our restaurant, however if you let us know at least a week in advance we are more than happy to make special arrangements for you. Please... More
1
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TOWN HOUSE, London - South Kensington - Menu, Prices & Restaurant Reviews - Tripadvisor