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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
€577 - €2,767
CUISINES
Japanese, Cafe, Asian, Healthy
Meals
Drinks

Location and contact

South Kensington
0.6 km from Natural History Museum
Reviews (69)
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All reviews mille crepe cakes layer cake food was great mocha
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Reviewed 20 December 2023

Super duper yummy and lovely service. Great dessert. The pistachio cake was my fav. Will come back soon.

Date of visit: December 2023
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Reviewed 20 August 2023 via mobile

I came with high expectation. I live not far. I was in Japan last month. It made for a very very disappointing experience. It is not authentic or genuine. The two servers were very nice, almost embarrassed. I asked for a hot chocolate, they brought...a tin of Cadbury’s hot chocolate!!! Then they said they use Belgian chocolate fo their Macha and chocolates, I asked why not Japanese chocolates - no answer. We bought Matcha to take away, they had no boxes or packaging, they wrapped it in paper all the powder fell off!!! Then they tried to put them in some cheap paper bag. Such a shame, no sense of Japanese pride, they should go to Japan and spend some time reacquaint and retrain themselves in the high standards of Japan and not try to do a cheap gimmicky place. Japan and all things Japanese are great and wonderful.More

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 August 2023 via mobile

Visit to London that coincided with a birthday, we thought we would try something different to the norm and stumbled on sakurado, rather than deciding on one flavour of cake, we opted for the assortment of Mille crepe cake (10 slices) the problem apart from...the £65 price tag? The choice of flavours, needless to say we eventually managed to complete our choices….. the Mille crepe slices were amazing, so soft and delicate in taste, pistachio, matcha & mango were among our favourite… comes nicely packaged and definitely worth the money for a special occasion, you can buy one slice and needless to say there’s lots of other cakes, cheesecakes, breads…. Plenty to choose from in this wonderful patisserie….More

Date of visit: April 2023
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Reviewed 25 June 2023 via mobile

I t was great service from Restaurant boys every time smiling on face . Food was great service from khan was too good ., Will join soon again thanks for staff

Date of visit: June 2023
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Reviewed 26 June 2022

We were given a box of assorted flavours of mille crepe layer cakes, from Sakurado as a present from a friend. All the flavours were absolutely delicious and I would highly recommend. We then had to buy some for other friends, to share the joy...of eating them.More

Date of visit: May 2022
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Reviewed 23 May 2022

We ordered this cake online to pick up from the Chinatown branch. Although they did not have our order ready for collection, they gave us another one that was for sale in the shop. We took it to the restaurant and had it as part...of our celebration. Most of the flavours were delicious. Red velvet was bland. Matcha is an acquired taste too. This style of cake is totally special. We each had half a slice at the end of our meal and loved it. Thank you.More

Date of visit: May 2022
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Reviewed 29 April 2022

Horrible company!!! I ordered a delivery for a bday occasion on 20th December 2021 from their e-comm platform central kitchen amounting £101+. Credit card was charged, payment went through but was not given any order number. Contacted a person named MeiRubin for refund umpteenth times,...and she never bother to get back to me! All she did was asked the same order details from me repeatedly and keep telling me they will check with backoffice, however they could not see payment in back office. I called up my bank and they confirmed that payment had went through and I was given a merchant approval code. Asked MeiRubin to check with their bank with the approval code given many times too, to date 29th April, still no response from this company!! Horrible service from your team! Scam..!More

Date of visit: December 2021
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Reviewed 15 March 2022

The second time I bought, but the first time I came to the shop itself to collect it. The cakes are good, but when I arrived the staff were not very welcoming and they couldn't find my order however I don't have to wait long....The text on the menu bar in the shop is simplified Chinese I wonder maybe it's a mainland Chinese owner. There is a spelling mistake of Japanese on the cake paper box.More

Date of visit: March 2022
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Reviewed 23 November 2021

i ordered a birthday cake for my son, i already informed is a surprised cake. but the shop called my son a day before they deliver. most horrible they put a note with the price written. how can they do such crazy irresponsible silly mistake....over the price, why a whole cake still need to pay extra decoration. the 10 pound extra decoration was soo simple. not worth it. i will never come or order to this shop anymore. is really badMore

Date of visit: November 2021
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Reviewed 24 July 2021 via mobile

We had the Matcha & Chocolate crepe cake, both DELICIOUS 100% reccomend, so soft and sweet but not sickly We went at around 9pm, they always have stock, dont worry about going late and them running out.

Date of visit: July 2021
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Reviewed 12 July 2021 via mobile

The waiter girl has no patience,and super rude !!!The service was very pool . Will not coming again !!!

Date of visit: July 2021
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Reviewed 30 May 2021 via mobile

This is a cute little Instagrammable cafe in Kensington. We did a detour here after visiting the Natural History museum. I loved the matcha tiramisu and would definitely drop by again if I was in the area.

Date of visit: April 2021
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Reviewed 11 May 2021

I never knew tiramisu could taste so good, made me feel like I was back in Japan a must need feeling now there is no more travel

Date of visit: May 2021
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Reviewed 1 March 2021

The buns were still frozen inside and the service of the attendant was even more frozen. Its time to give it a boost asap: I speak from a neighbourhood point of you Thanks

Date of visit: February 2021
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Reviewed 30 October 2020 via mobile

Lovely little taste of Japan, seeing as we cannot travel further afield at the moment! Matcha crepe cake was delicious. As was the Wobbly cheese cake! Very helpful and friendly staff. Highly recommend for dessert lovers in London. Will be back soon!

Date of visit: October 2020
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SAKURA-DO, London - South Kensington - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Sakura-do

Sakura-do is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4