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| Heathrow Airport Terminal 4, London TW6 3XA, England
+44 20 8897 9510
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  • Excellent60%
  • Very good27%
  • Average11%
  • Poor1%
  • Terrible1%
Travellers talk about
“brunch” (2 reviews)
“schnitzel” (2 reviews)
Restaurant Hours
French, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
€€ - €€€
| Heathrow Airport Terminal 4, London TW6 3XA, England
All Details
Write a ReviewReviews (111)
Traveller rating
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Time of year

1 - 10 of 102 reviews

Reviewed 2 weeks ago via mobile

Had the English Breakfast but it was terrible. Old bacon that was hard as leather and potatoes were hard. Service ok but will not returnMore

Date of visit: December 2018
Thank 597DaleM
Ula S, Guest Relations Manager at Oriel, responded to this reviewResponded 2 weeks ago

Hello 597DaleM Thank you for taking the time to feedback to us and please accept our apologies that you didn't enjoy the food on your visit. We would welcome the chance to look into it further and hopefully try and restore your faith in us...More

Reviewed 3 weeks ago via mobile

Atmosphere is great. Professional Team members, music on good level of guests are expecting at. High recommend. Manager on duty providing amazing skills on customer service to all guests.

Date of visit: November 2018
Thank celsospedra
Reviewed 11 November 2018

It all seemed a bit plastic with no atmosphere and the service was slow unless you wanted a table to dine and then they were very helpful. I just wanted a couple of drinks before my flight and found it difficult to get served. The...More

Date of visit: October 2018
Thank Dorsetbruce
Reviewed 8 November 2018 via mobile

Very enjoyable short visit of this airport restaurant. The Oriel Burger was delicious with good quality meat and the service by Mr VIMAL was very courteous and professional.

Date of visit: November 2018
Thank 676stephanv
Reviewed 7 November 2018 via mobile

Had some pre flight lunch (trying to escape airline food). Ordered the schnitzel and it was good. What’s really nice is our waitress, Wilma. Her excellent service made the overall experience Very Good. Will recommend Wilma 👍👍👍

Date of visit: November 2018
1  Thank CNK17
Reviewed 6 November 2018 via mobile

A great location with helpful staff, and great recommendations from Vimal, and a excellent Irish coffee from Chris. Well worth the time to help relax on a chaotic airport.

Date of visit: November 2018
Thank Kevin W
Reviewed 5 November 2018 via mobile

I have 3 your befor flight plan to drink nice place very nice staff staff call jayilesh help me for every thing. had nice bloody marry

Date of visit: November 2018
1  Thank HounslowRam
Reviewed 30 October 2018 via mobile

Great food and great service. The staff were really friendly and I was never kept waiting. I would definitely eat here again.

Date of visit: October 2018
Thank Richard F
Reviewed 27 October 2018 via mobile

Decent food for airport fare. Grilled chicken baguette came ice cold after a long wait. When sent back, it returned microwaved 90 seconds later. I spoke to the manager, who apologized and made one fresh. It was quite good. You will pay airport prices, but...More

Date of visit: October 2018
Thank jmarkin2
Reviewed 20 October 2018

The hamburger , salmon were average in size and same in taste . Service were average too. food were just warm when come out.

Date of visit: October 2018
Thank Panda156
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$14 - US$35
Lunch, Breakfast, Dinner, Brunch, Drinks
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Kids, Child-friendly, Groups
Location and Contact Information
  • Address: | Heathrow Airport Terminal 4, London TW6 3XA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8897 9510
  • E-mail
  • This restaurant is at Heathrow Airport
Oriel Grande Brasserie serves luxurious and timeless French inspired dishes. Crafted by chefs in our open kitchen, everything is made from scratch and paired with carefully selected drinks. Our glamorous bar serves a range of in-vogue cocktails and all your first class favourites. Celebrating Art Deco and embracing this stylish period of elegance and taste, Oriel is a timeless destination inspire
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