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The Promenade at The Dorchester

#76 of 17,542 Restaurants in London
Certificate of Excellence
€€€€
Neighbourhood:
Mayfair
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53 Park Lane | The Dorchester, London W1K 1QA, England
+44 20 7629 8888
Website
Today
07:30 - 11:00
12:00 - 14:00
19:00 - 00:30
Open now
All hours
Hours:
Sun 07:30 - 11:00
Sun - Sat 12:00 - 14:00
19:00 - 00:30
Mon - Sat 07:00 - 11:00
More Info
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978 Reviews from our TripAdvisor Community

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Showing 916: English reviews
London, United Kingdom
Level Contributor
105 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Came for birthday drinks, amazing decor, highest level of service and the best club sandwich i have ever had in the world. Yes its expensive but that you expect. Brilliant for a treat. The lovely Adam played happy birthday on the piano very sweet and polite. Sat at the bar, which was very comfortable was attended to by Alex who... More 

Helpful?
Thank Sarah S
Potters Bar, United Kingdom
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I went to the Dorchester with two friends for afternoon tea to celebrate a special birthday . I'd been before and it's a favourite having tried a lot of the other London hotels. As soon as you walk through the grand entrance and look down the stunning promenade with its velvet banquettes rich fabrics and wonderful flower displays you are... More 

Helpful?
Thank DianeO708
aberdeen scotland
Level Contributor
50 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 1 week ago

In one of London`s oldest high fashion hotels -------well worth a visit just to see the decor and, at present, the wonderful Christmas decorations. We went for breakfast to meet a friend, and stayed well into the afternoon talking, without feeling in any way unwelcomed. The service, as you would expect, was exemplary; the whole visit memorable ----- expensive but... More 

Helpful?
Thank russell p
London, United Kingdom
Level Contributor
34 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago

A friend's fiftieth birthday was celebrated with the sumptuous afternoon tea served here. The Dorchester Blend is a beautiful Assam tea, finger sandwiches, warm scones, delicate cakes that you are allowed to take home. A complimentary mini birthday cake was a lovely touch and I must thank the waiter from Goa who gave me a plate of cucumber and cream... More 

Helpful?
Thank Shanti D
Amsterdam, The Netherlands
Level Contributor
144 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Visiting this place during my last stay and ordered some food with drinks. Service is not always perfect!

Helpful?
Thank FrequentJT
Incline Village, Nevada
Level Contributor
72 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The setting could not be more classically opulent. Several years ago, I recall sitting at a table adjacent to Charlton Heston as he regaled his guests with show biz stories. It's the kind of place where such an occurrence would not seem extraordinary. The Dorchester has been completely remodeled since I was there last. I am glad the new furnishings... More 

Helpful?
Thank Sarosh K
Roland_Fasel-, General Manager at The Promenade at The Dorchester, responded to this review

Dear Sarosh K, Thank you for sharing your feedback regarding your dining experience at The Promenade at The Dorchester. I am pleased to read that you enjoyed your time with us, particularly your appreciation for our extensive selection of Champagne and the opulent surroundings. We truly appreciate your feedback regarding the flavor of the gazpacho and I was delighted to... More 

london
Level Contributor
46 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Perfect Christmas themed Afternoon tea Great service fantastic sandwiches tea scones and cakes Perfect touch added with Champagne. Beautiful Christmas music and decorations. Very friendly staff

Helpful?
1 Thank dani b
Roland_Fasel-, General Manager at The Promenade at The Dorchester, responded to this review

Dear dani b, Thank you for your wonderful review of afternoon tea at The Dorchester. It sounds like you truly enjoyed your experience, especially our Christmas inspired culinary offering. I look forward to sharing your feedback with the entire team and hope to see you again soon. Kind regards, Roland Fasel Regional Director, UK and General Manager, The Dorchester, Dorchester... More 

London, United Kingdom
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Our first visit and so worth it. The sandwiche selection was fabulous followed by fresh warm scones and then the finale of cakes. Service excellent. We will definitely return at some point.

Helpful?
Thank scottmckenzie1964
Roland_Fasel-, General Manager at The Promenade at The Dorchester, responded to this review

Dear scottmckenzie1964, Thank you for sharing your kind feedback about your afternoon tea at The Promenade. We pride ourselves on providing a memorable experience to all of our guests and I am delighted that you enjoyed your dining experience. Be assured that I will share your comments with the team and we hope see you again in the not too... More 

2 reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Very attentive staff, who were able to gauge our humour effortlessly. Everything was delicious. I'd never expected to taste pastries that good. Thank you for making my sister's birthday tea so special.

Helpful?
Thank littlealig
Roland_Fasel-, General Manager at The Promenade at The Dorchester, responded to this review

Dear littlealig, It was a pleasure to read your kind comments regarding your sister’s birthday celebration in The Promenade at The Dorchester. I was truly delighted to learn that you enjoyed every aspect of your visit, particularly the attentive service and delicious pastries. We look forward to welcoming you back to The Promenade in the near future. Kind regards, Roland... More 

Belfast, United Kingdom
Level Contributor
52 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Anuar served our afternoon tea and really made the whole experience very special. The food was delicious and the Dorchester blend was fragrant. If you enjoy excellent food, luxurious surroundings and amazing service this is the place to enjoy afternoon tea.

Helpful?
Thank Philip R
Roland_Fasel-, General Manager at The Promenade at The Dorchester, responded to this review

Dear Philip R, Thank you for taking the time to share your feedback regarding your experience of afternoon tea at The Dorchester. It is fantastic to hear that you enjoyed the food and our extensive tea selection. I am also delighted to read your complimentary feedback for Punar and rest assured I will share your comments with him and the... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$62
Cuisine
European, British, International, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Private Dining, Validated Parking, Free Wifi
Good for
Local cuisine, Special Occasion Dining, Romantic, Business meetings, Child-friendly
Open Hours
Sunday
07:30 - 11:00
12:00 - 14:00
19:00 - 00:30
Monday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Tuesday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Wednesday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Thursday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Friday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Saturday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Location and Contact Information
  • Address: 53 Park Lane | The Dorchester, London W1K 1QA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7629 8888
  • This restaurant is at The Dorchester
Description
Frequently referred to as 'the drawing room of Mayfair' since opening in 1931, The Promenade is the heart of The Dorchester in London. Open all day for informal dining, The Promenade has an international menu for breakfast, lunch and dinner. A London institution for British afternoon tea, experience The Promenade's seasonal calendar of specialty teas and pastries, accompanied by a resident pianist. Enjoy the live music from 1.15pm each day and unwind at one of the best restaurants in London. Afternoon Tea is served five times daily: 1pm, 2pm, 3.15pm, 4.30pm and 5.30pm Dress Code: The Dorchester dress code is 'smart casual' and we respectfully ask guests visiting the hotel to refrain from wearing baseball caps, beanie hats, ripped jeans, sportswear, trainers, flip-flops and shorts in our restaurants and bars.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Promenade at The Dorchester and other visitors
7 questions
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Bournemouth, United Kingdom
London, United Kingdom
London, United Kingdom
over a year ago
Deal
over a year ago

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Questions? Get answers from The Promenade at The Dorchester staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood