We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Promenade at The Dorchester

53 Park Lane | The Dorchester, London W1K 1QA, England
+44 20 7629 8888
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent76%
  • Very good13%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“scones” (286 reviews)
“cake” (71 reviews)
Opens in 16 min
All hours
CUISINES
European, British, International, Vegetarian Friendly, Gluten Free Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
53 Park Lane | The Dorchester, London W1K 1QA, England
All Details
Write a Review
Reviews (1,096)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 1,031 reviews

Reviewed 2 days ago via mobile

We visited the Dorchester for afternoon tea as a celebration treat. We are frequent visitors of the Ritz for afternoon however we were excited to try something different. Well ... what can I say?! It was simply wonderful! I cannot fault the Dorchester's afternoon tea...More

1  Thank ninsut
Reviewed 2 weeks ago

Very nice afternoon tea. Bookable on line. Service was perfect. All-you-can-eat sandwiches to start, but be sure to save for excellent scones and sweets. Tried three different kind of teas all very fantastic. Highly recommended.More

Thank bijou2006
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 1 week ago

Dear bijou2006, Thank you for your wonderful comment in regards to your recent experience at The Promenade at The Dorchester. It sounds like you truly enjoyed your visit which gives me great pleasure. Thank you for your kind feedback regarding the service and scones and...More

Reviewed 2 weeks ago

The service is as you would expect from a classy hotel with heritage. The food was delectable and despite the small servings, you end up still quite satisfied. The selections of tea were amazing although having to pay extra for premium teas seemed a bit...More

Thank des69
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 1 week ago

Dear des69, Thank you very much for taking the time to review your visit at The Promenade at The Dorchester. We are thrilled to know that you had a wonderful Afternoon Tea experience. I am naturally delighted to hear that you enjoyed every aspect of...More

Reviewed 3 weeks ago

Well worth the £68. The food was delicious and plentiful and the service first rate. The sandwiches were replenished, the scones with strawberry and rhubarb jam with clotted cream were yummy as were the cakes. A lovely touch was the unexpected "Happy Birthday" cake that...More

Thank thewillow
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 1 week ago

Dear thewillow, Thank you for taking the time to write and let us know about your recent Afternoon Tea experience at The Promenade at The Dorchester. This is exactly the type of experience we strive to create for each and every guest, and it is...More

Reviewed 3 weeks ago via mobile

We booked the table through a friend and we were welcomed warmly by Anwar who was lovely. We were a group of five and as some of had not been here before he was very kind and explained the menus. He was very attentive without...More

Thank Nad D
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 1 week ago

Dear Nad D, Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit at The Promenade at The Dorchester, particularly the attentive service. All of your kind words about your Afternoon Tea experience with us are good...More

Reviewed 3 weeks ago via mobile

First I booked at Browns Hotel, but then I cheked the reviews at Tripadvisor and cancelled that booking and instead chose Dorcester. The afternoon tea was classic with sandwiches, scones and cakes. As much as you can eat, and the rest is put in a...More

1  Thank pean
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 days ago

Dear pean, thank you for sharing your experience at The Promenade at The Dorchester. I am thrilled to read that you truly enjoyed every aspect your dining experience with us, particularly the excelled service. Your kind words of appreciation have been shared with the team...More

Reviewed 3 weeks ago via mobile

Been today with family for afternoon tea for my 21st, it was a really really excellent experience. Paul our waiter and all the other staff were absolutely wonderful, thankyou very much, you all made our day special!More

Thank GeordieJenny
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 days ago

Dear GeordieJenny, it is wonderful to know that we were able to create such a lasting memory on your 21st birthday. Thank you for taking the time to share your kind comments and complimentary feedback for Paul. I would also like to thank you for...More

Reviewed 11 September 2017 via mobile

Whenever we are in London is one afternoon reserved for one afternoon tea at the Promenade in the Dorchester. This year we had a wonderful young lady named Magdalena, she looked after us very well. We have to say like always, the wonderful afternoon with...More

Thank Daniel_Mely
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 days ago

Dear Daniel_Mely, thank you for taking the time to write and let us know about your experience at The Promenade at The Dorchester. I am thrilled to read how much you appreciate dining with us when you travel to London and thank you for your...More

Reviewed 3 September 2017

A friend and I had a few drinks after dinning in the Spatisserie on the LG floor of the hotel. Bar staff were extremely attentive, friendly and very professional. We felt like royalty from arrival at the hotel to departure time - feels like home...More

Thank Doreen-Allen
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 days ago

Dear Doreen-Allen, thank you for your kind words in regards to your recent dining experience at The Dorchester. I am pleased to know that you truly enjoyed your time with us however what means the most to me is knowing that the team were extremely...More

Reviewed 2 September 2017

I gave this review a 5/5 only because I'm not allowed to go higher. When I booked my reservation at the Dorchester, I had very high expectations based on the reputation of the hotel and price, and not only did they meet those expectations, but...More

1  Thank Bill W
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 1 week ago

Dear Bill W, Thank you for taking the time to write and let us know about your recent Afternoon Tea experience at The Promenade at The Dorchester. This is exactly the type of experience we strive to create for each and every guest, and it...More

Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Nearby Restaurants
The Grill at The Dorchester
717 reviews
.02 km away
Galvin at Windows Restaurant
2,862 reviews
.21 km away
Alain Ducasse at The Dorchester
1,353 reviews
.01 km away
Nearby Attractions
Curzon Mayfair
31 reviews
.31 km away
Down Street
12 reviews
.38 km away
Church of the Immaculate Conception
10 reviews
.37 km away
Mount Street Gardens
7 reviews
.28 km away
Ask a question
Questions & Answers
sumrswimr
18 April 2017|
AnswerShow all 9 answers
Response from spacepam | Reviewed this property |
Hi, we had the basic which worked out at £60 each, you can have upgrades from this which include things like champagne but I don't remember the cost. Thanks
1
Vote
Annie27eng
13 November 2016|
AnswerShow all 8 answers
Response from whl_28 | Reviewed this property |
A discretionary service charge of 12.5% is added to the final bill. I hope that helps.
1
Vote
Hilary G
19 August 2015|
AnswerShow all 6 answers
Response from Barbara H | Reviewed this property |
My answer is the same as most others. I too was asked before I was served anything, thankfully I don't have any problems. It is not just the £59 I paid for my Champagne Afternoon tea that is worth every penny, for me it... More
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$65
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Private Dining, Free Wifi, Accepts Credit Cards
Good for
Groups, Romantic, Special Occasion Dining, Business meetings, Local cuisine, Child-friendly
Open Hours
Sunday
07:30 - 11:00
12:00 - 14:00
19:00 - 00:30
Monday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Tuesday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Wednesday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Thursday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Friday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Saturday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Location and Contact Information
  • Address: 53 Park Lane | The Dorchester, London W1K 1QA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7629 8888
  • E-mail
  • This restaurant is at The Dorchester
Description
Frequently referred to as 'the drawing room of Mayfair' since opening in 1931, The Promenade is the heart of The Dorchester in London. Open all day for informal dining, The Promenade has an international menu for breakfast, lunch and dinner. A London institution for British afternoon tea, experience The Promenade's seasonal calendar of specialty teas and pastries, accompanied by a resident pianist. Enjoy the live music from 1.15pm each day and unwind at one of the best restaurants in London. Afternoon Tea is served five times daily: 1pm, 2pm, 3.15pm, 4.30pm and 5.30pm Dress Code: The Dorchester dress code is 'smart casual' and we respectfully ask guests visiting the hotel to refrain from wearing baseball caps, beanie hats, ripped jeans, sportswear, trainers, flip-flops and shorts in our restaurants and bars.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing