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The Footman

) #1,372 of 18,120 Restaurants in London €€ - €€€ , British,
5 Charles Street, London W1J 5DF, England
+44 20 7499 2988
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Overview
  • Excellent39%
  • Very good48%
  • Average8%
  • Poor4%
  • Terrible1%
Travellers talk about
“pie” (16 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Gluten Free Options, Vegetarian Friendly
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5 Charles Street, London W1J 5DF, England
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Reviews (346)
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1 - 10 of 316 reviews

Reviewed 1 week ago via mobile

Starters took 15 mins to arrive. The claggy mini bread loaf was terrible with the slightest whiff of tomato, so dense they had to be ripped from the tin. Awful scallop starters. No colour at all with watery tasteless purée. Main of lamb was an...More

1  Thank MeInAwesome
Chris W, General Manager at The Footman, responded to this reviewResponded 3 days ago

Hi there and many thanks for the review. As I'm sure you're aware, these reviews are not the ones we prefer to see at the Footman but it is important we learn from them nonetheless. I'm sorry you didn't find our food up to scratch...More

Reviewed 2 weeks ago via mobile

Cracking venue, great in Summer as big open street windows. Decent pint of Guinness but a real stroppy miserable barmaid spoiled it really and hence only average.More

Thank Lee B
Chris W, General Manager at The Footman, responded to this reviewResponded 1 week ago

Hi Lee and thanks for the review. I must say it saddens me that your review is very complimentary about all but the staff as I pride ourselves on having a good team who give great service at all times. On this occasion it appears...More

Reviewed 4 weeks ago via mobile

Beautiful people enjoy the pub scene and yummy food at this cool location. Service was friendly, the bar was fillled but still quick service. The soup of the day was gourmet and the sticky toffee pudding was over the top!!! Great place!!!More

1  Thank Michele1lSC
Chris W, General Manager at The Footman, responded to this reviewResponded 2 weeks ago

Hi Michele, thanks for the review! We make our soup fresh every day so I'm not sure what you had but I'm really glad you enjoyed it- I also agree that the toffee pudding is over the top! One of my favourite puddings and something...More

Reviewed 5 weeks ago

Delicious food - all our courses were tasty. Good wine. Delightful ambience in the pub, oldey worldey and comfortable. The staff were excellent though, we had Mady - she was helpful, patient and smiled all the time. Will definitely revisit this pub, for a drink...More

Thank sallyStAlbans
Chris W, General Manager at The Footman, responded to this reviewResponded 2 weeks ago

Hi Sally and many thanks for the kind review! I'm really glad you had such a good experience from Mady as we believe friendly service with a smile is the start of a great experience. It's excellent to hear that your food and drink matched...More

Reviewed 15 May 2017

Historic pub in Mayfair, in fantastic condition. Downstairs bar has a great variety of real ales. Upstairs dining room is a very nice place for lunch. Menu is not huge but the food is very good. There is also a private dining room on the...More

1  Thank chocksaway
Chris W, General Manager at The Footman, responded to this reviewResponded 21 May 2017

Hi chocksaway and many thanks for the review! It's lovely to hear your kind words as even though the building is well over 200 years old we have a real passion invested in looking after it so I'm really glad you enjoyed your visit. Our...More

Reviewed 19 April 2017 via mobile

Highly recommended. Whether it's a pint after work or a meal with the family at the weekend. Great pub, great location and great service. Dylan's and Michael - thank you.More

Thank Scott L
Chris W, General Manager at The Footman, responded to this reviewResponded 29 April 2017

Hi Scott, many thanks for the kind review. As you say we do offer a relaxed setting for dining in our first floor restaurant as well as keeping the beer flowing for the after work crowd and we are extremely proud of our team and...More

Reviewed 19 April 2017 via mobile

What a great pub, great beer and cracking lunchtime grub. Service was excellent. I'll be back soon. Great location sunshine outside and quick service.

Thank Giles B
Chris W, General Manager at The Footman, responded to this reviewResponded 29 April 2017

Hi Giles and many thanks for the kind review- on a hot day there's little better than watching the world go by with a beer outside! We hope to see you again very soon. Chris

Reviewed 19 April 2017 via mobile

Having recently started working in the area, I can attest that The Footman is a real gem of a find. A traditional pub done well, with a menu to surpass some of the over priced local competition, and a dependable team behind the bar. Always...More

Thank Wood M
Chris W, Front Office Manager at The Footman, responded to this reviewResponded 29 April 2017

Hi there and many thanks for your kind review- I'm sure Dylan will very much appreciate your kind comments! We hope to see you again soon here at the Footman.

Reviewed 17 April 2017

What a beautiful pub in such a amazing location, back street of mayfair so not crazy and busy, me and my wife came here recently to get food and some drinks as the gent at the hotel lobby recommend this place to us. The pub...More

1  Thank jamesbish1970
Chris W, General Manager at The Footman, responded to this reviewResponded 21 April 2017

Good afternoon James and many thanks for taking the time to review the Footman. I think feedback such as yours is crucial today more than ever; it helps us learn, improve and grow as an organisation. In this case it saddens me to read your...More

Reviewed 10 April 2017

The bartender was very helpful and extremely polite. Made us fell like we belonged, almost like Cheers! Great selection of beer on a mostly resedential street which makes for great scenery if you sit near the front door.More

1  Thank Tillie72
Chris W, General Manager at The Footman, responded to this reviewResponded 14 April 2017

Hi Tillie and many thanks for your kind review! It's great to feel like you belonged and for reminding us about Cheers! We aim to make all of our customers feel special, whether busy or not and I'm glad you were able to enjoy your...More

Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Questions & AnswersAsk a question
Anna F
Hi I am getting married in the Mayfair library with just both sets of parents. Would this be a good restaurant for afterwards?
11 June 2017|
Answer Show all 3 answers
Response from Stephanie C | Reviewed this property |
Hi and congratulations, not really suitable for a sit down meal.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$19 - US$51
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Free Wifi, Private Dining
Dining Style
Casual Elegant
Good for
Bar Scene, Business meetings, Child-friendly
Open Hours
Monday
11:00 - 21:30
Tuesday
11:00 - 21:30
Wednesday
11:00 - 21:30
Thursday
11:00 - 21:30
Friday
11:00 - 21:30
Saturday
11:00 - 21:30
Location and Contact Information
  • Address: 5 Charles Street, London W1J 5DF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7499 2988
  • E-mail
Description
The newly brushed-up and re-launched Footman in Mayfair definitely hasn't lost any of its British roots in the process. This much-loved pub, restaurant and private event space houses elegant, yet unpretentious surroundings, complete with a truly British menu featuring home-grown produce direct from the farmers. Guests can slide up to the long mahogany bar or comfy booth seating and enjoy well crafted favourites with our well established team. For those who feel that the wine bar set have lost sight of what made Britain great, The Footman Mayfair is definitely for you.
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