They don’t do reservations unless you are staying at the hotel. Guests make reservations which means space is limited in prime time. It opens at 3pm, so if you get there before 5pm you have a good chance at being seated immediately. If not, you...will wait in the lobby for possibly an hour. We arrived at 530pm and waited an hour. We passed the time talking to the other people waiting, all of whom were long time customers. Almost as much fun as the bar. When you get a seat, enjoy yourself. The drinks are great. The martini is legendary. It’s fun. The negative reviews come from people shocked at having to wait. Don’t be surprised by that, be patient, and enjoy. One pro tip, the doorman can predict wait times better than the bar staff. Bar told us 30 mins, door man said 45-60mins. The doorman was right.More