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Browns Brasserie & Bar - Butlers Wharf

#2,640 of 18,283 Restaurants in London}
€€ - €€€, European, British
26 Shad Thames | Teatrade Wharf Beside London Design Museum, London SE1 2YG, England
+44 20 7378 1700
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Neighbourhoods
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Overview
  • Excellent36%
  • Very good30%
  • Average17%
  • Poor10%
  • Terrible7%
Travellers talk about
“pork belly” (12 reviews)
“sunday roast” (11 reviews)
“lobster” (12 reviews)
Opens in 24 min
All hours
CUISINES
Bar, European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
26 Shad Thames | Teatrade Wharf Beside London Design Museum, London SE1 2YG, England
All Details
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Reviews (583)
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1 - 10 of 563 reviews

Reviewed 4 days ago

My wife and I were given afternoon tea as a present by our daughter & son in law as part of a package to visit the Shard. The staff were fairly prompt with the service. However, we were disappointed with the quality of the cakes...More

Thank ray m
Reviewed 1 week ago

This is 5 minutes walk from Tower Bridge (south side). It is quite big with heated outdoor seating as well as inside. Although it was a nice day, it was a bit chilly so we decided to go inside. Afternoon tea is 15 pounds per...More

Thank AndrewFromEngland
General Manager A, Manager at Browns Brasserie & Bar - Butlers Wharf, responded to this reviewResponded yesterday

Dear Andrew, Many thanks for your 4 star review, we are pleased to hear you enjoyed the Afternoon Tea, the atmosphere, and the service. We hope to see you again soon. Kindest regards, Rachael

Reviewed 2 weeks ago via mobile

Wonderful service from Dermot! Accommodating, funny, polite and went above and beyond a great service! Fantastic cream tea, excellent location with good music...a real find! Thank you Dermot! You made my American friend super happy to have experienced English Cream Tea at it's finest!! 😄More

Thank Penni T
General Manager A, Manager at Browns Brasserie & Bar - Butlers Wharf, responded to this reviewResponded 1 week ago

Dear Penni, We are pleased to hear how much you enjoyed your recent Afternoon Tea with us at Browns Butlers Wharf. I am also pleased to hear how much Dermot looked after you, I have passed your comments on.i hope your American friend enjoyed the...More

Reviewed 2 weeks ago

The perfect setting at sundown at the Wharf with good food and drinks. The Starters were excellent and generous portions. Well priced for the location and ambiance whilst the service offered was excellent.More

Thank Ramanan D
General Manager A, Manager at Browns Brasserie & Bar - Butlers Wharf, responded to this reviewResponded 1 week ago

Dear Ramanan, Many thanks for taking the time to write this nice review. We are glad to hear that you enjoyed your recent visit to Browns Butlers Wharf; the food, the service, and the view as the sun goes down over the city. I will...More

Reviewed 2 weeks ago

Had a wonderful late lunch on a soggy Sunday afternoon. It wasn't too busy and the service was perfect. Regular visitor to Browns at Covent Garden, but this was the first visit to Butlers Wharf. Will be back

Thank Hilary g
General Manager A, Manager at Browns Brasserie & Bar - Butlers Wharf, responded to this reviewResponded 1 week ago

Dear Hilary, Many thanks for your review, we are pleased to hear how much you enjoyed your Sunday Lunch. I will pass your compliments on to the team. Thank you again, we look forward to welcoming you back soon. Kindest regards, Rachael

Reviewed 3 weeks ago

Amazing service great food, and an amazing location near the London bridge and the Thames . very fancy food so be aware for a big bill. I still recommend to come here,for lunch or dinner

Thank JJKiwiKid
General Manager A, Manager at Browns Brasserie & Bar - Butlers Wharf, responded to this reviewResponded 2 weeks ago

Many thanks for taking the time to leave this nice review. We are pleased to hear how much you enjoyed the food and service. Kindest regards, Rachael

Reviewed 3 weeks ago

There was an excellent choice of drinks and food (although a couple of items on the menu were not available). We had a lovely table sitting outside in the warm sunshine with a view of the Thames.

Thank lucyjean2017
General Manager A, Manager at Browns Brasserie & Bar - Butlers Wharf, responded to this reviewResponded 2 weeks ago

Dear Lucy Jean, Many thanks for your review, we are pleased to hear how much you enjoyed your recent visit to us at Browns Butlers Wharf. I am glad you enjoyed sitting by the river in the sunshine. Best regards, Rachael

Reviewed 3 weeks ago

We had booked afternoon tea at Browns due to it's proximity to the Tower of London which we were visiting for the day. It was a short stroll away and easy to find. On arrival the waiter advised that we would be seated inside, but...More

Thank celticmama2016
General Manager A, Manager at Browns Brasserie & Bar - Butlers Wharf, responded to this reviewResponded 2 weeks ago

Dear Celticmama, Many thanks for taking the time to give us your feedback, we are pleased to hear that you were well looked after and enjoyed your experience. I will pass your compliments on to the team. We hope to see you again soon. Kindest...More

Reviewed 3 weeks ago via mobile

Eggs were almost completely (not runny, raw). Waiters didn't check on us and just gave us a dirty look when we showed them the raw egg at the end of the meal. Not impressed.More

Thank Richard H
General Manager A, Manager at Browns Brasserie & Bar - Butlers Wharf, responded to this reviewResponded 2 weeks ago

Dear Richard, Thank you for taking the time to leave your reviews, we appreciate all guest feedback, good and bad. I am awfully sorry to hear that your eggs were not cooked through, we would have been more than happy to replace the dish for...More

Reviewed 4 weeks ago

We have sat by the river had a great meal and the service by Dace was great she was ther all the time

Thank mccready2016
General Manager A, Manager at Browns Brasserie & Bar - Butlers Wharf, responded to this reviewResponded 2 weeks ago

Many thanks for your lovely review, we are pleased you enjoyed the food and the service. I have passed your compliments on to Dace. We look forward to seeing you again soon. Kindest regards, Rachael

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Questions & Answers
Richard H
15 March 2017|
AnswerShow all 5 answers
Response from Dave T | Reviewed this property |
No Tv's to my knowledge
0
Votes
Dorothy H
You asked me to reply to your post saying how sorry you were for the lack of good service and asking me for some solutions as to how you could make it a better experience for the public. To begin with a more rapid response from your staff to ask for our requirements. There were no staff on hand to deal with our request for some wine.one of our party had to go up to the bar to order it. No attempt was made to suggest any other comparable drinks of a similar price. The sandwiches although " delicately " presented were slightly stale, and not much filling in.The scones, as I said before were rock hard and and the " cream" inedible.I was one of the customers who had to leave without finishing the desserts because of the delay in service.I strongly recommend that the gratuity is left up to the discretion of the individual ( or group) of customers, rather than have it added on by the staff, which seemed to be rather excessive. All in all, not a very memorable experience. Mrs. Hall.
12 May 2015|
AnswerShow all 2 answers
Response from BrownsButlersWharf | Property representative |
Dear ladies, we apology again for your bad experience. I now that our general manager contacted some of you already regarding the issue. I hope everything have been resolved now and anything else you would need we are here... More
0
Votes
Peter M
29 April 2015|
AnswerShow all 4 answers
Response from BrownsButlersWharf | Property representative |
HI, you could check the south east London usually is cheaper and with good transport connections to tower bridge area. I will suggest have a look on the Old Kent road, Elephant and castle,
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$14 - US$85
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Special Occasion Dining, Kids, Business meetings, View, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
09:00 - 23:00
Monday
08:30 - 23:00
Tuesday
08:30 - 23:00
Wednesday
08:30 - 23:00
Thursday
08:30 - 23:30
Friday
08:30 - 00:00
Saturday
08:30 - 00:00
Location and Contact Information
  • Address: 26 Shad Thames | Teatrade Wharf Beside London Design Museum, London SE1 2YG, England (Formerly Browns Bar & Restaurant - Butlers Wharf)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 7378 1700
  • E-mail
Description
Blending European brasserie dishes and timelessly elegant surroundings, Browns Bar and Brasserie Butlers Wharf champions an informal yet refined concept. Renowned for indulgent twists on classic comfort food recipes, Browns has offered trademark favourites since 1973, as well as choices from the specials board or the market fresh fish of the day. Showcasing striking design features and historic or listed buildings, Browns restaurants are a refined yet relaxed dining spot, at any time of the day.
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