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Patisserie Valerie

€€ - €€€
Central Liverpool
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Unit 1, Met Quarter | 35 Whitechapel, Liverpool L1 6DA, England
+44 151 227 1678
Website
Today
09:00 - 19:00
Closed now
See all hours
Hours:
Sun 10:00 - 19:00
Mon - Fri 09:00 - 19:00
Sat 08:00 - 20:00
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366 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Liverpool, United Kingdom
Level Contributor
82 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

came here today for afternoon treat groupon voucher with my friend for my birthday, we were seated quickly and had the most gorgeous food, unlimited tea and coffee all varieties of coffee, sandwiches, warm savoury tartlets, warm scones jam cream butter and an assortment of cakes, all of which were very tasty.served by nice pleasant staff. the cafe was quite... More 

Helpful?
Thank JANSDIARY
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW via mobile

Arrived on a Sunday afternoon around midday. Shown to table by polite young male server (the only one who seemed pleased to be serving guests!). Drinks took 15 minutes to arrive. We ordered quickly as my 5yr old niece was hungry, she wanted sausage and mash...simple dish yet it took 45 minutes to arrive. I had asked how long it... More 

Helpful?
1 Thank Jen C
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 5 days ago NEW via mobile

Went in for a coffee and cake, stood by the sign that said wait to be seated. Stood for ages then finally got seated. We then waited and waited for a waiter and in the end we left as we got fed up. This is not a cheap coffee shop and the service needs to improve as it was atrocious.

Helpful?
1 Thank Nicholas H
Liverpool, United Kingdom
Level Contributor
32 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed 6 days ago NEW

This cafe was not very good because people were queuing out the door for over an hour so people just started helping themselves because all the staff was just ignoring them. People waited over an hour just to get some tea. People asked the staff over 10 times but they never got there tea. Some people started leaving before they... More 

Helpful?
Thank arthurlgreen
Stockport, United Kingdom
Level Contributor
38 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Back again and things are just as good.... James was back in charge and the world is a better place !! Excellent full breakfast..all fresh as usual..... The service is brilliant and its just a comfy relaxing place to be...... And those Strawberry Desserts...... Highly Recommended.

Helpful?
Thank Bluebottle6
Liverpool, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Have sampled the delicious cakes from here for various family member's birthday's in the past couple of years. My daughter and myself catch up once a month and try different eateries around town. Arrived and was seated after being told that there was no afternoon tea left. It was fairly busy but not chocker block. We decided on what we... More 

Helpful?
Thank RedScouseBabe
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

I have visited many patisserie Valerie's - Chester, Cardiff and Shrewsbury to name but a few,and always had a good experience however on Saturday 11 th February I visited the Liverpool shop. My sister and I arrived at 12.30, we asked if we could use our Groupon voucher, which we had purchased for an afternoon tea but very bluntly we're... More 

Helpful?
Thank Ceri B
Cheadle, United Kingdom
Level Contributor
25 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

What a dreadful experience! My girlfriend and I decided to use a Groupon voucher as a birthday treat while we were briefly visiting Liverpool, only to be told on arrival that they'd be serving an hour late due to a "late delivery"! We weren't offered any alternatives, the waitress who saw to us didn't even know whether they were doing... More 

Helpful?
Thank DJBignell
Wigan, United Kingdom
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

We have visited man Patisserie Valerie restaurants over the years and have only had good to say about them, what a disappointment the Liverpool one turned out to be, we stood there for twenty minutes and no one even noticed we where there, my wife went up to a member of staff to ask when will we be seated and... More 

Helpful?
1 Thank Paul O
Level Contributor
33 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

First impressions quite poor as we were left standing by the door for a long time - people were available to come and seat us but for some reason left us standing there until a crowd of people formed. We chose coffee which was served pretty quickly but started going cold by the time we were served our food, no... More 

Helpful?
Thank Fluffygilly

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
US$4 - US$19
Cuisine
Cafe, British
Meals
Brunch, Breakfast, Lunch
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Free Wifi
Good for
Kids, Child-friendly
Open Hours
Sunday
10:00 - 19:00
Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 19:00
Thursday
09:00 - 19:00
Friday
09:00 - 19:00
Saturday
08:00 - 20:00
Location and Contact Information
  • Address: Unit 1, Met Quarter | 35 Whitechapel, Liverpool L1 6DA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool>  > Central Liverpool
  • Neighbourhood: Central Liverpool
  • Phone Number: +44 151 227 1678
Description
Lovingly handmade cakes

Questions & Answers

Questions? Get answers from Patisserie Valerie staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?