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The Old Custom Coffee House

€€ - €€€
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Custom House Harbour Parade, Ramsgate CT11 8LP, England
+44 1843 598755
08:30 - 17:00
Closed now
See all hours
Sun - Sat 08:30 - 17:00
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92 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 91: English reviews
Level Contributor
90 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Friend and i both had panini, salad which was nice, my friends plate was taken while i was still eating, on paying at counter i said paying seperate, my friend noticed on till the girl had charged them together,my friend said pay seperate, girl wasnt english didnt understand what change to give me out of 10 note , my food... More 

Thank Brennda
Cuxton, United Kingdom
1 review
4 of 5 bubbles Reviewed 12 November 2016 via mobile

Staff were friendly and quick. We ordered fish and chips really good, fresh fish and good batter. Chunky chips and good value.

Thank Robin976976
London, United Kingdom
Level Contributor
115 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 6 October 2016

The menu boards outside tempted us to try this cafe and we were not disappointed. Whitebait was crisp and beautifully presented with a really fresh salad, and the pasta - a special for the day - was really tasty and served as a generous portion. Service was attentive and friendly. We would certainly return.

Thank r0manmr
Enfield, United Kingdom
Level Contributor
95 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 5 September 2016

We liked the look of the menu board outside but it was strange getting into the restaurant past the Tourist Information and RNLI shop.We were greeted by a friendly waitress and our order was taken and we were served quite quickly. My husband had nice fish and chips which wasn't at all greasy but nice and crispy and salad which... More 

Thank Lynne C
1 review
1 of 5 bubbles Reviewed 8 August 2016

4 of us decided to eat here as tables outside and the rest of the places were packed. We ordered our fish and chips, and collected our cutlery. While we was doing this we see the guy hiding the frozen fish and chips. We did want some nice home made chips and fresh fish but as we had already paid... More 

Thank Charlene301088
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 31 July 2016 via mobile

Over priced horrendous food. Very very disappointed. Staff was unwelcoming. They charged £2.20 for a small glass of oj. Sausage was re heated as was hash browns. Avoid avoid

Thank mrstoe11
Ramsgate, United Kingdom
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 20 July 2016

Don't be fooled by the fact that there are two gift shops in the front. There's a great little cafe in the back that does a good selection of light bites: panninis, jacket potatoes and sandwiches. They also do fab Turkish coffee, which is one of the main reasons we keep going back! Great for a light bite sitting in... More 

Thank DeedeeDavies
Kent, United Kingdom
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 16 July 2016

Ordered Jacket potato with prawns, jacket was at least a few days old, was un edible. Prawns were not very nice. My partner had ham egg and chips. The ham was cheap packet ham and was warm with sweat bubbles and brown down the middle. I'm sure if eaten this would have made us ill . eggs had big pockets... More 

Thank Hayley J
Sittingbourne, United Kingdom
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 25 June 2016

Ten of us arrived without prior warning for lunch and found the staff very accommodating. Naturally, we waited a little longer for our lunch - many different dishes all freshly prepared but were impressed with staff and the food. We returned later for tea and cake and were equally satisfied.

Thank Tess C
Hitchin, United Kingdom
Level Contributor
192 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 21 May 2016 via mobile

What a great find for breakfast, good menu with a fair selection, allows dogs in garden area, coffee was devine, woke me up!!

Thank JohnboyM54

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Ramsgate, Isle of Thanet

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Cafe, British
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Highchairs Available, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Open Hours
08:30 - 17:00
08:30 - 17:00
08:30 - 17:00
08:30 - 17:00
08:30 - 17:00
08:30 - 17:00
08:30 - 17:00
Location and Contact Information
  • Address: Custom House Harbour Parade, Ramsgate CT11 8LP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Isle of Thanet  >  Ramsgate
  • Phone Number: +44 1843 598755

Questions & Answers

Questions? Get answers from The Old Custom Coffee House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?