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The Dial House Hotel Restaurant

High Street | The Dial House Hotel, Bourton-on-the-Water GL54 2AN, England
+44 1451 822244
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Overview
  • Excellent55%
  • Very good19%
  • Average16%
  • Poor3%
  • Terrible7%
Travellers talk about
“sandwiches” (6 reviews)
“beef” (2 reviews)
“salad” (3 reviews)
Restaurant Hours
CUISINES
British, European, Vegetarian Friendly, Gluten Free Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
High Street | The Dial House Hotel, Bourton-on-the-Water GL54 2AN, England
All Details
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Reviews (176)
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1 - 10 of 174 reviews

Reviewed 1 week ago via mobile

Stayed here for two nights. Lovely hotel. Absolutely spotless. Great breakfast. Lovely helpful and friendly staff. Great town location. The restaurant is okay if you want a plate of food and it's a lot better thank other eating venues in town. The steaks are great!

1  Thank Mary G
Reviewed 4 weeks ago via mobile

I travel a lot for work and it’s very rare that I find myself wanting to write a review on a hotel that I’ve stopped in for business. This place is amazing. From check in to check out our visit was friendly, welcoming and comfortable....More

Thank matt0707
Hayley D, General Manager at The Dial House Hotel Restaurant, responded to this reviewResponded 3 weeks ago

Thank you Matt0707 for your glowing review. It was our pleasure to host you on your recent stay with us. I am so pleased that you enjoyed our hospitality. i have made a note of your comment re the overhead shower, and will see if...More

Reviewed 10 October 2017 via mobile

Potentially a lovely place, I thought it would have had a bit more of a refurbish/deep clean after changing ownership and the staff need a bit of direction. They could have increased our spend by 50% had they asked if we needed any more drinks,...More

Thank leannebvec
Hayley D, General Manager at The Dial House Hotel Restaurant, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us your feedback. I am very sorry that on the occasion of your most recent visit we did not meet with your expectations. We are indeed in part refurbishment and would hope that you will visit us...More

Reviewed 28 September 2017 via mobile

Really don't like to leave negative reviews but we arrived at midday for lunch then waited over an hour to be served our drinks and two hours for our food, which was distinctly average. It was not busy inside or out. The waiting staff appeared...More

Thank TeeJaytraveller
Hayley D, General Manager at The Dial House Hotel Restaurant, responded to this reviewResponded 11 October 2017

Thank you for taking the time to leave your review for us. I am aware of the day that you visited as it was me that served you. Whilst an apology for the service is a must, i have only recently taken the position of...More

Reviewed 6 September 2017

Had a lovely lunch here. The wait staff were attentive, well-trained and polite. I had a goatÄs cheese quiche with salad and it was just perfect. Very small, but delicious! The restaurant feels ancient and cozy and very charming but the amenities are up-to-date. Reservations...More

Thank CatherineEG
Reviewed 1 September 2017

We enjoyed a nice coffee relaxing in the front garden. Plenty of comfortable seating in a rustic setting. Good place for people watching. The young Waiter who served us was friendly and efficient. Didn't see too much of the inside but the restroom was clean...More

Thank Speedofasloth
Reviewed 28 August 2017 via mobile

When we arrived they said it might be a twenty minute wait for food. We asked if we needed to get drinks from the bar and they said it was table service. When we arrived only one other table was occupied. They then served two...More

Thank The_IPB
Reviewed 22 August 2017

We almost drove past it as it's tucked away between 2 buildings, we found ample parking round the back and what a little gem. We stayed in room 3, a four poster, what a great room and huge bathroom. The staff were all really friendly...More

Thank jasonbezuidenhout
Reviewed 18 August 2017

Nice location and lovely building with garden. We ordered lattes and had to wait ages for them and when they finally appeared they were lukewarm. We will not return.

Thank charles005
Reviewed 8 August 2017 via mobile

First visited a year or two ago when it was family owned but recently it's been taken over by a chain. Previously it was superb, especially the food. Evening meals were exceptional. No evening meal available now and some elements of the breakfast a let...More

2  Thank Dimapeg
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Questions & Answers
Paul B
28 January 2015|
AnswerShow all 3 answers
Response from Mary G | Reviewed this property |
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$26 - US$72
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Serves Alcohol, Reservations, Outdoor Seating, Validated Parking, Full Bar, Free Wifi
Good for
Romantic, Local cuisine, Special Occasion Dining
Location and Contact Information
  • Address: High Street | The Dial House Hotel, Bourton-on-the-Water GL54 2AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Bourton-on-the-Water
  • Phone Number: +44 1451 822244
  • E-mail
  • This restaurant is at Dial House Hotel
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