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NEO Restaurant

Exeter Road, Bournemouth BH2 5AH, England
+44 1202 203610
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Overview
  • Excellent66%
  • Very good19%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“chateaubriand” (30 reviews)
“steak” (82 reviews)
Closed Now
Hours
CUISINES
European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Food
Service
Value
LOCATION
Exeter Road, Bournemouth BH2 5AH, England
All Details
Write a ReviewReviews (996)
Traveller rating
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1 - 10 of 987 reviews

Reviewed 4 days ago via mobile

Went for Xmas lunch and not impressed, my fish looked like it had been cooked for hours, dried up and tasteless and had what looked like potato wedges which were also dry and tasteless. Price way over the top definitely not worth the money .Staff...More

Date of visit: December 2018
Thank NEIL d
Pat G, Group Operations Director at NEO Restaurant, responded to this reviewResponded 4 days ago

Dear Neil D, thank you for posting you review and I am sincerely disappointed that you did not enjoy your Xmas lunch. This is the first I have heard of your dissatisfaction and i am not sure who your email went to. We had some...More

Reviewed 1 week ago

The cocktail bar downstairs is wonderful, especially if you like gins and Negronis: the atmosphere is sophisticated and lively. The bar staff are knowledgeable, entertaining and efficient. Escorted to our table upstairs by a friendly hostess, the view, even at night, is pretty good as...More

Date of visit: January 2019
Thank PhilJJames
Pat G, Group Operations Director at NEO Restaurant, responded to this reviewResponded 4 days ago

Dear PhilJJames, what a lovely 5 star review! Thank you so much as positive Trip Advisor reviews mean a great deal to our hardworking team. I am delighted you found the whole evening to be superb and we sincerely hope that you will return in...More

Reviewed 1 week ago via mobile

Thank you to Neo AGAIN for an amazing meal for my fiancé’s 30th birthday! From start to finish the meal ran, tasted and was just fantastic and considering there were 19 people that showed what a great restaurant you are! I came here in June...More

Date of visit: January 2019
Thank Laura30109099999
Pat G, Group Operations Director at NEO Restaurant, responded to this reviewResponded 4 days ago

Dear Laura30109099999 I am so pleased to read your wonderful 5 star review, thank you so much as it means a great deal to the team. we all hope that you will visit again and have another great time with us Best regards Patricia

Reviewed 1 week ago via mobile

We had an amazing time at Neo and it will definitely not be our last visit. From the moment we set foot in there we were really well looked after. The food was superb and they even arranged for a surprise birthday cake for my...More

Date of visit: January 2019
Thank Osman A
Pat G, Group Operations Director at NEO Restaurant, responded to this reviewResponded 4 days ago

Dear Osman A Thank you for your wonderful 5 star review and i am delighted you had such a great experience with us at Neo. I am pleased you enjoyed the Birthday Cake and we sincerely hope that you will return sometime soon and enjoy...More

Reviewed 1 week ago

Booked for a special occasion , need not have bothered it was probably about 15% capacity . First course , cheese soufflé for one and scallops for myself. Arrived only a few minutes after it was ordered . Soufflé was bland , lacking seasoning ,...More

Date of visit: January 2019
2  Thank Cyril L
Pat G, Group Operations Director at NEO Restaurant, responded to this reviewResponded 4 days ago

Dear Cyril, Thank you for taking the time to post your review even though it makes disappointing reading. As I did not receive your comment card, I would love the opportunity to discuss this with you in person as I want to reassure you that...More

Reviewed 1 week ago via mobile

We dined between Christmas and New Years, Christmas trees looked dead and falling over! This must be down to the new ownership as NEOs original owners wouldn’t of let this happen. Had a conversation with other locals at the bar who stopped going to the...More

Date of visit: January 2019
1  Thank Julie B
Pat G, Group Operations Director at NEO Restaurant, responded to this reviewResponded 1 week ago

Dear Julie, thank tou for your review although it makes disappointing reading. All feedback is welcome and your points are noted. We took over 21st December, an extremely difficult time for setting up a new business. I want to reassure you that the only intentions...More

Reviewed 1 week ago via mobile

Was expecting alot more from the food and menu. Staff were excellent in restaurant and the bar. I'm not saying the food was awful, I was just expecting better for the hype and price this place goes by.More

Date of visit: January 2019
1  Thank S5329YZtonyg
Pat G, Group Operations Director at NEO Restaurant, responded to this reviewResponded 1 week ago

Dear S5329YtonyG, many thanks for your feedback and i am really pleased to read your lovely comments regarding the staff. We purchased Neo just before Christmas and constructive feedback is welcomed in order for us to improve. I hope you will return and have a...More

Reviewed 1 week ago

Food just average yet overpriced, cocktails nice but expensive for no reason, lovely looking place with very nice discreet staff, staff were by far the best thing about this place xMore

Date of visit: December 2018
1  Thank johnnybmth
Pat G, Group Operations Director at NEO Restaurant, responded to this reviewResponded 1 week ago

Dear Johnny, thank you for posting your review and your feedback is noted. We have recently purchased Neo and feedback such as yours is really welcome as it can only help us improve our product in the future. We hope you will return sometime Kind...More

Reviewed 2 weeks ago

As regulars who have LOVED Neo since it 1st opened I am sad to say it has lost its sparkle. We are aware of all the staff changes and had heard some bad reviews but still selected to go on NYE as it WAS our...More

Date of visit: December 2018
3  Thank Sharon B
Pat G, Group Operations Director at NEO Restaurant, responded to this reviewResponded 2 weeks ago

Dear Sharon, thank you for your feedback and i am really sorry that your New Year experience did not meet your expectations. We took over the Restaurant just before Christmas and it is very early days for us so I am hoping that you will...More

Reviewed 3 weeks ago via mobile

Wow! I am soo impressed with everything today. Special shout out to the young girl serving our table, who was incredible. There were five of us eating and everyone’s meals were really great. We started with cocktails downstairs (which were awesome) and were shown upstairs...More

Date of visit: December 2018
1  Thank liammonkey
Pat G, Group Operations Director at NEO Restaurant, responded to this reviewResponded 2 weeks ago

Dear liammonkey, what a wonderful 5 star review and thank you for sharing your lovely comments. As new owners this is great feedback. I wish you a very Happy New year and we hope to see you again in 2019 Patricia

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Ask a question
Questions & Answers
LewisC1012
10 October 2018|
AnswerShow all 3 answers
Response from lesley3108 | Reviewed this property |
The restaurant is upstairs. I don’t know if there is a lift for wheelchair users I’m sorry.
1
Vote
473leeh
10 October 2017|
Answer
Response from HermitageH2016 | Property representative |
Thank you for your enquiry for Christmas Day, We do currently have availability for lunch from either midday or perhaps a little later at 3.00pm, as its such a special day we would advise that you book as soon as... More
1
Vote
PhoebeTann
5 February 2017|
AnswerShow all 12 answers
Response from Romyzoe | Reviewed this property |
Hello, We went in jeans and a nice top which was a bit casual. I would recommend a dress or nice pants for women and slacks and a button down for men. Enjoy!
5
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$17 - US$51
Meals
Lunch, Dinner, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, Bar Scene, View, Child-friendly, Business meetings, Local cuisine, Special Occasion Dining, Groups
Open Hours
Sunday
10:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Exeter Road, Bournemouth BH2 5AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Dorset  >  Bournemouth
  • Phone Number: +44 1202 203610
  • E-mail
Description
For exceptional modern European dining and exquisite cocktails in the heart of Bournemouth, look no further than NEO. Thanks to its glass-fronted exterior, stylish art deco interior, heated terraces, and central location, it’s the go-to place on every foodies' list. The chic NEO Lounge Bar, with its island bar, luxurious booth seating and laid-back ambience is the perfect meeting hub for cocktails, post-work drinks or a daytime rendezvous. The large outdoor Terrace is the ideal spot to enjoy spectacular views of Bournemouth Gardens and the award-winning beaches. The outside heaters and complimentary blankets make this a cosy setting all year round. NEO prides itself on elegantly presented, locally sourced food, all served in relaxed surroundings. Serving tapas style-dishes, lunch and dinner 7 days a week.
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