Firstly, dogs allowed and welcomed inside. On an awful rainy day this was a blessing. I visited in August for lunch with my husband and have just noticed the previous reviews. Yes the manager is, in my opinion, steering a very busy ship in an...efficient way. I can see how he could be misunderstood because initially I thought the same, but this didn't last. He came to talk to us and ask about our dog, offering treats. The food wasn't served quickly, but this was because it was made to order, so fresh and tasty. We had coffees, which were great, but found the tea too strong (personal taste) we were in the café for a good hour and saw all of the staff working really hard. The café and toilets were spotless. Definitely a lovely place that I would have no hesitation in returning to.More