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1 1 the Exchange St. John Street, Chester CH1 1DA, England
+44 1244 323265
Website
Today
11:30 - 23:30
Closed now
See all hours
Hours:
Sun 11:30 - 22:30
Mon - Thu 11:30 - 23:00
Fri - Sat 11:30 - 23:30
More Info
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235 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
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Showing 229: English reviews
Stockport, United Kingdom
2 reviews
Reviewed 5 days ago NEW

We visited over a busy lunchtime and found the service poor - over half an hour take our order and sometime later when the food arrived my daughters order was wrong. I know mistakes can happen in a busy restaurant, but it is not good when you struggle to get the attention of staff to remind them that they are... More 

Helpful?
Thank RochdaleLad
Reading, United Kingdom
Level Contributor
51 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

We like Pizza Express and have enjoyed many a good meal at various locations. Althought the choice of pizza has reduced over the years they still offer a good choice of pizza and other dishes. Good food well cooked and nicely presented.

Helpful?
Thank Lewis H
Liverpool, United Kingdom
Level Contributor
40 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago via mobile

Popped in without a reservation on Mother's Day and we were quickly shown to a table without hesitation, our waiter told us all about the Mother's Day offer with a free glass of prosecco for us mums, but I decided against more alcohol (still suffering from the night before) and settled for a soft drink, dough balls for starters then... More 

Helpful?
1 Thank Lynn-mp428
Birmingham, United Kingdom
Level Contributor
35 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

I've been to several Pizza Express restaurants over the past few years and this is definitely one of the best I have been to. The older waiter who served us is a credit to the company, he went out of his way to ensure we had everything we wanted and served us in a polite, friendly manner. We visited here... More 

Helpful?
1 Thank Laura M
Burton upon Trent, United Kingdom
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 5 weeks ago via mobile

Popped into this branch en-route to Liverpool for the weekend. Waiter Lee was the perfect host. The food was excellent and service superb. Rarely a bad exerience in any Pizza Express but this was one of the best. Thank you. Steve & Annette.

Helpful?
1 Thank Steve W
Level Contributor
54 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 15 March 2017

Three of us went to pizza express as a spur of the moment. Staff were polite and friendly we ordered Kids margarita, Cheeseless meat frenzy thick crust, Americano on thin crust, Dough balls The kids pizza was bog standard pizza the little once seemed to enjoy it but not as much as the colouring pencils she was giving when me... More 

Helpful?
Thank Mcclegend
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 6 March 2017 via mobile

I've been to quite a few Pizza Express restaurants in my time. I know it is only a chain but this Chester branch really stands out from the rest. From the service, food and management. Brilliant waiter, tasty and well presented food and a happy cheery manager who ensured we were happy with our visit. Will definitely return here.

Helpful?
1 Thank Stu P
Level Contributor
183 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
Reviewed 5 March 2017 via mobile

Came in before a few drinks in Liverpool friendly staff but poor food overcooked pizzas and spicy coleslaw !? Why 😁😂! Poor and expensive

Helpful?
Thank Vanderhessan
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 March 2017 via mobile

Had an amazing wine and dine with my mum just before my work, beautiful pizza! I had the mozzarella bufalo Romana and it was lovely! Not to heavy and the cherry tomatoes are a lovely touch, calamari was the best I ever had and such a delightful portion! Our waiter was so attentive and friendly!

Helpful?
Thank Bianca M
Dorset, United Kingdom
Level Contributor
73 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 2 March 2017 via mobile

Visited a couple of times over the last few months whilst away on business. Strangely quiet in the evenings even in the lead up to Christmas but maybe that's due to location. It lacked atmosphere which is perhaps because there was hardly anyone in. Service good and food fine - what you expect from a chain pizza place. Not sure... More 

Helpful?
Thank ILWUK

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, Pizza, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Cheap Eats, Kids, Child-friendly, Groups
Open Hours
Sunday
11:30 - 22:30
Monday
11:30 - 23:00
Tuesday
11:30 - 23:00
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 23:30
Saturday
11:30 - 23:30
Location and Contact Information
  • Address: 1 1 the Exchange St. John Street, Chester CH1 1DA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 323265

Questions & Answers

Questions? Get answers from Pizza Express staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?