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Hickory's Smokehouse

Certificate of Excellence
€€ - €€€
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The Groves | Souters Lane, Chester CH1 1SH, England
+44 1244 404000
09:00 - 23:00
Closed now
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Sun - Sat 09:00 - 23:00
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3,354 Reviews from our TripAdvisor Community

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Showing 3,329: English reviews
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW via mobile

Visited here for a 21st birthday meal and we were not disappointed one bit. The food is unbelievably good and the staff were extremely friendly which made our dining experience most enjoyable!! Spoilt for choice with the menu and will most definitely be returning.

Thank Becky B
Preston, United Kingdom
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

You really need to book if you want to eat here on a weekend. A very busy american barbecue style place. It was very noisy which made it difficult to hear what the person across from me was saying. The food was very good and tasty and filling. Decent portions. The staff were helpful and friendly despite being run off... More 

Thank JudyMarshall2014
Level Contributor
45 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 1 week ago NEW via mobile

Fantastic meal with grandparents sisters brothers and 3 nieces. I apologise for the loud children. All staff absolutely fantastic. We all picked something different and totally enjoyed it. Only one complaint from the eldest niece she didn't like the sauce on her ribs. Maybe try it as a pot on the side but regardless of that we all had a... More 

Thank Tcepcl
Wallasey, United Kingdom
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Was thinking of visiting today but was put off by the rude girl who answered the phone - think her name was Natasha. Not helpful at all, very straight to the point, not friendly, and very rude. Helped us make up our mind about visiting.

Thank gaynor h
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Myself and husband called in for some lunch after walking along the river. Staff friendly, food cooked well and on time!! Will definitely go again, would reccomend!!

Thank Nic B
Chester, United Kingdom
1 review
Reviewed 1 week ago

Bought two coffees. Asked to leave first seating booth whilst it was cleaned. Ditto people in the second booth. Took the first space not laid up for meals. Informed by waitress, rather snootily, that we were seated in an area for diners only. Didn't realise a cup of coffee could be such a problem. Left , feeling unwelcome. Most unfriendly... More 

Thank Eyup50
Llandudno, United Kingdom
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Called while walking along riverside. Pushy staff, smell of smokehouse food very strong( sitting outside), music to loud for a nice sunny afternoon. Not a nice experience

Thank mostynman
Liverpool, United Kingdom
Level Contributor
191 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
Reviewed 1 week ago via mobile

What a place first visit We had Kansas style ribs what a choice Superb Also great atmosphere and really friendly attentive staff

Thank david s
Gloucester, United Kingdom
Level Contributor
34 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

My first trip to a Hickory's and really enjoyed it. Had to wait five minutes for a table which wasn't too bad and the staff were genuinely friendly. Great idea to have a specific kids area where they could watch films (although did mean that sometimes children were running backwards and forwards around the restaurant). Had a side booth and... More 

Thank 5LF
Surrey, England
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

We found this restaurant by accident when walking along the river on a Sunday evening. We had not long arrived in Chester after an early start and a day at Chester Zoo. The restaurant was extremely busy however we were greeted with enthusiasm and advised that a table would be available in 5 minutes! We were in the covered area... More 

Thank tagm

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$25
American, Bar, Barbecue, Central American, Vegetarian Friendly, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Dining
Good for
Bar Scene, Special Occasion Dining, Groups, Kids, View, Child-friendly
Open Hours
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: The Groves | Souters Lane, Chester CH1 1SH, England
  • Public Transportation: Nearest bus stop 300 yards
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 404000
Hickory’s Smokehouse is Chester’s authentic American BBQ. Here you can enjoy a traditional style of cooking that has its roots in the US, but that we think deserves to be just as popular over here.
Our menu offers two styles of BBQ. The southern-style ‘Smoker’ BBQ uses slow, wood-fired cooking in our specially imported American smoker oven. The northern-style ‘Yankee’ BBQ is cooked over sizzling hot coals. Both styles create unbelievably tender, delicious meat and fish.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hickory's Smokehouse and other visitors
9 questions
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5 months ago
Southport, United Kingdom
over a year ago
5 months ago
Southend-on-Sea, United Kingdom
7 months ago
Bradford, United Kingdom
over a year ago

See all questions (9)

Questions? Get answers from Hickory's Smokehouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?