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The Dining Room at Poets House Hotel

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Sat, 15/12
20:00
2
68
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Ratings and reviews

Certificate of Excellence2015 - 2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours
CUISINES
British

Location and contact

Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours
CUISINES
British
FEATURES
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Highchairs Available, Free Wifi
Reviews (260)
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259 results
Traveller rating
130
75
34
17
3
Traveller type
Time of year
LanguageEnglish
130
75
34
17
3
Show reviews that mention
All reviews beef scallops pudding wine list special occasion the study sunday lunch perfect evening attentive service an excellent meal three courses just the right amount have eaten here afternoon tea lovely restaurant portion size birthday treat
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51 - 60 of 259 reviews
Reviewed 15 February 2017

Came back to this restaurant atfer a poor experience. Very much improved, excellent food and service made for a really enjoyable dining experience.

Date of visit: February 2017
Thank Sarah M
Customer_Champion, Front Office Manager at The Dining Room at Poets House Hotel, responded to this reviewResponded 19 February 2017

Dear Sarah Thank you for your 5 star review of your meal at Poets House and also very pleased it was such an enjoyable experience for you. We look forward to welcoming you back soon! Kind regards Christine

Reviewed 9 February 2017

We wanted somewhere more upmarket for a special evening meal and this certainly fitted the bill. The menu offered a good choice for all courses with all 3 courses costing £30. Considering the choice, quality and the presentation this was a fair price. We had...More

Date of visit: January 2017
Thank John R
Customer_Champion, Front Office Manager at The Dining Room at Poets House Hotel, responded to this reviewResponded 19 February 2017

Dear John Thank you very much for you lovely 5 star review of your evening meal at Poets House. We are so pleased you enjoyed the venison and wild sea bass and, of course, the service too! Your comments will be communicated back to the...More

Reviewed 6 February 2017

Visiting the Museum with my partner and fancied a cup of coffee. Stayed for Lunch! Brilliant! Clean, and good swift service with a smile . Only sorry we couldn't go back one evening. Next time though. Very busy , deserves to be.

Date of visit: February 2017
Thank janetlesley
Customer_Champion, Front Office Manager at The Dining Room at Poets House Hotel, responded to this reviewResponded 8 February 2017

Thank you for your 5 star review! A delightfully accurate appraisal and much appreciated! We look forward to seeing you again... Kind regards, Christine

Reviewed 30 January 2017

The food was good but a bit expensive, but for a special occasion it ticked the boxes. There was just the right amount on the plates & the staff were friendly.

Date of visit: November 2016
Thank hiitsmeagain2017
Customer_Champion, Front Office Manager at The Dining Room at Poets House Hotel, responded to this reviewResponded 8 February 2017

Thank you for taking the time to review The Dining Room at Poets House. We are pleased you enjoyed the food and the friendly service you received. We hope to see you again soon! Kind regards Christine

Reviewed 29 January 2017 via mobile

Had an anniversary meal here with my wife and it was spectacular. I never knew Ely had such a fine establishment. The food was a taste explosion; the staff were friendly, helpful and full of the acute etiquette expected of fine dining. The chef challenged...More

Date of visit: January 2017
Thank Anthony G
Customer_Champion, Front Office Manager at The Dining Room at Poets House Hotel, responded to this reviewResponded 8 February 2017

Dear Anthony Thank you so much for taking the time to write your 5 star review. Its pleasing to read that you appreciated the food, the wine and the service. I have passed on your valued comments to the team including Roxy, your waitress, who...More

Reviewed 21 January 2017

It is good to see Poets House back on form. I like the set dinner menu (£25/£30} which produces a good choice at a reasonable price. The venison was perfectly cooked, the rabbit terrine and seared partridge were both tasty and interesting. Service was pleasant...More

Date of visit: January 2017
Thank morannie
Customer_Champion, Front Office Manager at The Dining Room at Poets House Hotel, responded to this reviewResponded 24 January 2017

Dear Morannie Thank you very much for your 5 star review of your dinner at Poets House and such a lovely description of the food and service! We look forward to seeing you again soon! Kind regards

Reviewed 18 January 2017

Visited for lunch on New Year's Day and the experience made a good start to 2017. The menu was interesting, the food well cooked and presented and the service almost perfect - but not quite. A bit more training of those waiting on table would...More

Date of visit: January 2017
Thank MPA24
Customer_Champion, Front Office Manager at The Dining Room at Poets House Hotel, responded to this reviewResponded 8 February 2017

Thank you very much for taking the time to write a review of The Dining Room at Poets House. So pleased to hear how much you enjoyed the food! Your comments regarding the restaurant team have been taken on board also. We hope to see...More

Reviewed 16 January 2017

A group of us celebrating a birthday. Great bar and friendly welcome. At least half of us were vegetarians and the menu is not one which suits veggies. Even the fish and crab are served with meat. However we should have checked that, The food...More

Date of visit: January 2017
Thank Kit186225
Customer_Champion, Front Office Manager at The Dining Room at Poets House Hotel, responded to this reviewResponded 8 February 2017

Thank you very much for your review of your dining experience at the Poets House. We are very pleased to hear you enjoyed your birthday celebration as the Poets really does make a truly special venue for such a celebration! Please be assured that your...More

Reviewed 6 January 2017

I dined here for Christmas lunch which I always believe is a testing time for dining rooms and kitchens. This dining room and it's kitchen team exceeded all expectations. The warm friendly greeting by the reception team was the beginning of a most marvellous dining...More

Date of visit: December 2016
Thank JemimaCambridge
Customer_Champion, Front Office Manager at The Dining Room at Poets House Hotel, responded to this reviewResponded 16 January 2017

Dear Jemima Thank you for taking the time to write such a fabulous 5 star review of your Christmas Lunch at Poets House! It makes us very proud to read your comments and very pleased that we made your day very special. We hope that...More

Reviewed 29 December 2016

Came back to Poets House for our Boxing Day lunch after a few years. Now under new management, it did not disappoint. A friendly welcome and cocktails in the lounge. The food was served hot and in good helpings in the stylish dinning room, The...More

Date of visit: December 2016
Thank Brian B
Customer_Champion, Front Office Manager at The Dining Room at Poets House Hotel, responded to this reviewResponded 16 January 2017

Dear Brian Thank you for taking the time to review The Dining Room at Poets House, Ely. We are so pleased you found the food and the service to your liking and look forward to welcoming you back to the hotel soon! Kind regards Christine

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