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The Fish House Ely

The Fish House 5 Market Place, Ely CB7 4NU, England
+44 1353 662720
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Overview
  • Excellent56%
  • Very good26%
  • Average6%
  • Poor7%
  • Terrible5%
Travellers talk about
“fish and chips” (37 reviews)
“curry” (2 reviews)
“chip shop” (8 reviews)
Closed Now
Hours
CUISINES
Fast food, British, Seafood
PRICE
RATINGS
Food
Service
Value
Atmosphere
LOCATION
The Fish House 5 Market Place, Ely CB7 4NU, England
All Details
Write a ReviewReviews (134)
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1 - 10 of 131 reviews

Reviewed 3 weeks ago

We always eat here. Fish and chips very good as is the service. One thing that is not good is the serviettes. Very small. I bought 100 at the pound shop for a pound and they were much larger and two ply so you could...More

Date of visit: December 2018
Thank John P
473barrys, Owner at The Fish House Ely, responded to this reviewResponded 1 week ago

Happy New Year John, firstly thank you for taking the time to write a review and for your comments regarding our serviettes, I have spoken with the staff and when placing our next order they will asked if they can supply a larger one.

Reviewed 10 December 2018 via mobile

We quite often visit Ely and this is the only fish & chip shop we would eat at. Always clean, staff always helpful and friendly, prices reasonable. Can highly recommend the 'Cod Bites', they are to die for! A visit to Ely isn't complete without...More

Date of visit: December 2018
Thank Passion-Arabians
Barry S, Owner at The Fish House Ely, responded to this reviewResponded 11 December 2018

Thank you for taking the time to write a review and for your kind comments it is much appreciated, we hope you and your family have a wonderful Christmas and a Happy New year.

Reviewed 9 December 2018

Over the thirty years I have used this establishment it has generally been very good, with the exception of one set of owners who were mean with portions and disinterested in customer feedback. I popped in for quick lunch on Monday 3rd December and had...More

Date of visit: December 2018
Thank Dunelm59
Barry S, Owner at The Fish House Ely, responded to this reviewResponded 10 December 2018

First of all thank you for taking the time to write a review, I know Jo would have appreciated your comments as well, here's to the next 30 years, hope you and your family have a wonderful Christmas & New Year.

Reviewed 20 November 2018

Stop by here on occasion when dog walking and sit outside with them. Staff are very helpful with ordering and payment whilst I stay with dogs. Food is consistently good.

Date of visit: October 2018
Thank ILBH
Barry S, Owner at The Fish House Ely, responded to this reviewResponded 21 November 2018

Thank you for taking the time to write a review and for you positive comments.

Reviewed 24 October 2018

I had fish and chips with my daughter yesterday. The fish and chips was good, good portions, good taste and texture. However, I asked if we could have it inside and the trainee looked at another employee before replying yes. Once we got the FS,...More

Date of visit: October 2018
Thank T F
Barry S, Owner at The Fish House Ely, responded to this reviewResponded 25 October 2018

First of all may I apologies for making you and your daughter feel embarressed and uncomfortable, make I please ask you at what time did you visit the premises so I can establish who was working at that time, and address this problem Thank you...More

Reviewed 21 October 2018 via mobile

Expensive and mediocre served by miserable staff. The chips however were excellent in colour texture and taste.More

Date of visit: October 2018
Thank Ameliacambs
Barry S, Owner at The Fish House Ely, responded to this reviewResponded 23 October 2018

Thank you for taking the time to write a review, I am sorry that you found our members of staff miserable and will try and establish who was working on that shift, with regards to our pricing it falls in line with our competitors at...More

Reviewed 10 October 2018 via mobile

Disappointed Quite expensive £15 for 2 x fish and chips takeaway Chips very dry seem old Fish very small lots of better but no big flaky pieces of fish underneath Would not returnMore

Date of visit: October 2018
Thank mandywiles1966
Barry S, Owner at The Fish House Ely, responded to this reviewResponded 13 October 2018

Sorry to read you never enjoyed your meal with us, also I am not sure why you paid £15.00 for fish and chips twice to takeaway because our price is £12.00, even if you had 2 large fish with chips it would only cost £14.00....More

Reviewed 19 September 2018 via mobile

What can I say... This is THE BEST fish and chip shop in Ely and surrounding areas. Seating inside and out, the staff are happy and helpful too so it's a win/win when you stop here 😊

Date of visit: September 2018
1  Thank Passion-Arabians
Barry S, Owner at The Fish House Ely, responded to this reviewResponded 20 September 2018

Thank you for you kind comments and the time to write a review, I know the team will be happy to hear this.

Reviewed 3 September 2018

We visited this place on Saturday having been before - the fish and chips are always nice, taste fresh, and the restaurant area is nice. I guess you can forgive them slightly as it was a Saturday evening and they looked very busy, however on...More

Date of visit: September 2018
Thank Smile_180
Barry S, Owner at The Fish House Ely, responded to this reviewResponded 4 September 2018

First of all thank you for taking the time to write a review and may I apologies for the service you received, I will speak to the staff regarding our customer service on Saturday because you did not expect too much, not sure what happened...More

Reviewed 21 August 2018

we made a day trip to ely and decided to try some food from this place to take away , we carried it to the river side which isnt far away and ate it on a nice bench , very tasty fresh fish and chips...More

Date of visit: August 2018
Thank steveo3002
Barry S, Owner at The Fish House Ely, responded to this reviewResponded 22 August 2018

Thank you for taking the time to write a review, also nice to read you enjoyed your meal and your day in Ely.

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Ask a question
Questions & Answers
Nick B
21 July 2016|
Answer
Response from 473barrys | Property representative |
Many thanks for your quick reply, I will follow up on the poor quality of the chips you purchased.
0
Votes
Charles F
5 December 2015|
AnswerShow all 2 answers
Response from 473barrys | Property representative |
Hi Charles, I can confirm that the Fish House Ely has nothing to do with the Petrou Bros, I have spoken with Tripadvisor to try and get them removed but it is proving very difficult.
1
Vote
Barry F
5 October 2015|
Answer
Response from 473barrys | Property representative |
We are a 2 minute walk from the Waitrose car park in Brays Lane CB7 4QJ, please be aware that parking is limited to 2 hours but is free of charge. Thank you for you enquiry and we hope you visit us.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$6 - US$9
Meals
Lunch, Dinner, Brunch
Restaurant features
Highchairs Available, Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
00:00 - 23:59
Monday
11:00 - 19:00
Tuesday
11:00 - 19:00
Wednesday
11:00 - 19:00
Thursday
11:00 - 19:00
Friday
11:00 - 20:00
Saturday
11:00 - 20:00
Location and Contact Information
  • Address: The Fish House 5 Market Place, Ely CB7 4NU, England (Formerly Petrou Brothers)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cambridgeshire  >  Ely
  • Phone Number: +44 1353 662720
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