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Carluccios - Cambridge

1 Fisher Square Corn Exchange Street | Grand Arcade, Cambridge CB2 3QF, England
+44 1223 307046
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Overview
  • Excellent24%
  • Very good34%
  • Average21%
  • Poor13%
  • Terrible8%
Travellers talk about
“lemon tart” (8 reviews)
“focaccia” (10 reviews)
Open Now
09:00 - 23:00All hours
CUISINES
Italian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Fisher Square Corn Exchange Street | Grand Arcade, Cambridge CB2 3QF, England
All Details
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Reviews (648)
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1 - 10 of 635 reviews

Reviewed 3 days ago via mobile

Great service from Kinga who was attentive and friendly - it makes such a difference. Good variety of dishes and specials.

1  Thank Nigel H
Agata W, General Manager at Carluccios - Cambridge, responded to this reviewResponded yesterday

Good Afternoon Nigel H, Thank you very much for such a lovely review. Kinga has been an absolute gem and I'm really pleased to have her in my team We are all looking forward to seeing you again! Regards, Agata

Reviewed 3 days ago via mobile

Went for a late lunch at around 14.00. We had to wait to be acknowledged, wait to be taken to a (unclean) table, wait for the food to arrive and wait to get the bill. Food was OK, some dishes better (rigatoni a la norma)...More

Thank eater111
Agata W, General Manager at Carluccios - Cambridge, responded to this reviewResponded yesterday

Good Afternoon eater111, Thank you very much for taking time in leaving your feedback about the latest experience in my restaurant. Please accept my apologies for delivering such poor first impression and slow service. If you can please kindly email me your contact number on...More

Reviewed 4 days ago via mobile

My wife and I decided to have lunch over at Carluccios in Cambridge . Restaurant had a great ambience and fantastic food . Our waitress Kinga was a delight . We knew her already as she served us before but that was in a different...More

Thank Blaze S
Agata W, General Manager at Carluccios - Cambridge, responded to this reviewResponded yesterday

Good Afternoon Blaze S, Thank you very much for such a lovely feedback. I'm really pleased to hear so many kind words. I have passed personally your compliments to Kinga and the rest of the team. We are all looking forward to seeing you soon...More

Reviewed 1 week ago via mobile

Seriously, very poor indeed. Go elsewhere!!! First time I've eaten in a Carluccio's and it'll also be my last!More

Thank Ondie_B
Agata W, General Manager at Carluccios - Cambridge, responded to this reviewResponded 4 days ago

Good Morning Ondie_B, Thank you very much for leaving your feedback in regards to your experience in my restaurant. I would like to discuss all the issues that have occurred during your visit, so I can investigate and take some actions in aim to avoid...More

Reviewed 1 week ago via mobile

Lovely place, excellent vibe and the spaghetti carbonara was to die for. Lovely service from super friendly waitress Kinga.

Thank Simon R
Agata W, General Manager at Carluccios - Cambridge, responded to this reviewResponded 4 days ago

Good Morning Simon R, Thank you very much for such a lovely feedback and I have personally passed your compliments to Kinga and to the kitchen team. We are all looking forward to seeing you soon! Regards, Agata

Reviewed 1 week ago

Ordered 2 Lattes got 2 Americanos, but they did get 2 lattes after reporting mistake, I didn't think they were too busy but it was 2.00pm and the service seemed a bit disjointed, I have been served better and faster in another Carluccios in Peterborough.More

Thank jtf102
Agata W, General Manager at Carluccios - Cambridge, responded to this reviewResponded 1 week ago

Good Afternoon jtf102, Thank you for your feedback and I'm really sorry to hear that we got your coffees wrong for the first time and that you found service not as attentive. I do value every single feedback and I can assure you that I...More

Reviewed 1 week ago via mobile

Went to Carlucios for business meeting.Been ignored by 3 waiters for good 10min ,order taken after 15min - dissapointing ! Manager on duty rude and not organized ! Toilets dirty! Avoid !More

Thank MichaelEndersby
Agata W, General Manager at Carluccios - Cambridge, responded to this reviewResponded 1 week ago

Good Afternoon, Thank you for taking time in leaving your feedback. Please accept my sincere apologies for delivering such a poor experience. I would like to get to the bottom of the mentioned issues and take necessary actions, would you be that kind and email...More

Reviewed 1 week ago via mobile

We have dined here on countless occasions over the years- it just works for either a convenient lunch with my wife or a get together with the family. It has changed over the years as the chain has grown and flourished. They have recently been...More

Thank Marc S
Agata W, General Manager at Carluccios - Cambridge, responded to this reviewResponded 4 days ago

Good Morning Marc S, Thank you for the feedback and I'm really please to hear that you have been loyal to my restaurant for so many years. Changes are unavoidable unfortunately, same as our guests' expectations, but I can assure you that we are still...More

Reviewed 1 week ago

Pleasant location - friendly staff but sometimes encountered a language problem. Good coffee and comfortable seating. Extensive range of cakes and other treats.

Thank Anne A
Agata W, General Manager at Carluccios - Cambridge, responded to this reviewResponded 1 week ago

Good Evening Anne A, Thank you very much for such a lovely feedback and we are looking forward to seeing you soon again! Regards, Agata

Reviewed 2 weeks ago via mobile

Visited carluccios for breakfast ordered Italian breakfast, eggs sunny side up , eggs turned up cooked both sides pointed out to staff they were not sunny side waitress told me I was wrong, I googled picture of sunny side up eggs , I asked who...More

Thank Martin L
Agata W, Manager at Carluccios - Cambridge, responded to this reviewResponded 1 week ago

Good afternoon , Thank you so much for your feedback. We are very disappointed to read that you did not have a great experience with us. At Carluccio's , we put a lot of attention into customer service which we normally provide , which is...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$40
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
09:00 - 22:30
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 1 Fisher Square Corn Exchange Street | Grand Arcade, Cambridge CB2 3QF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cambridgeshire  >  Cambridge
  • Phone Number: +44 1223 307046
  • E-mail
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