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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$34 - US$47
CUISINES
International, European, British
Meals
Dinner, Breakfast, Lunch
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features, about
Reviews (53)
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Traveller rating
37
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3
0
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LanguageEnglish
Traveller rating
37
7
6
3
0
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All reviews excellent food evening meal cooked perfectly nothing too much trouble izaak walton menu hotel views restrictions shame fact stay
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Reviewed 10 November 2021

Lovely restaurant, with beautiful views across dovedale, food was excellent, staff friendly and nothing too much trouble, eat here every night of our stay. All meals were delicious local produce & cooked perfectly.

Date of visit: November 2021
Helpful?
Reviewed 23 July 2021

Two weeks ago, we were looking forward to an enjoyable lunch in the restaurant of the famous Izaak Walton Hotel; we had stayed in Derbyshire in the past and always said that we must go there. We were on holiday very nearby earlier this month,...so it seemed the ideal opportunity, and I emailed to make a booking for Sunday Lunch. The reply confirmed the booking, although said that they were not doing Sunday Lunch, but there were "plenty of other nice things to eat". I checked the website and the only menu displayed said that it was served 12.00 to 8.00pm daily - it indeed had plenty of nice choices for a meal, so we were quite happy. When we arrived, the first surprise was to be directed not to the restaurant but to a virtually deserted bar. The second was when we were given a menu with nothing but sandwiches and a few other bar snacks. When we said that we did not wish to order, the gentleman serving us seemed surprised that we were not aware of the limited offer available; we told him about the reply to our email, and what was on the website. He was very apologetic and did not charge us for our mineral waters. (He blamed "the situation", which I assumed meant the COVID restrictions, however we were fortunate to find a restaurant nearby that was doing a flourishing lunchtime trade, so there cannot be any lack of demand in the area!) The server said that he would mention the matter to the manager, and, since I had booked by email, I thought that perhaps he/she might contact me. However, they are clearly not worried that customers had left without eating because they had been misled both by the website and a personal communication from a staff member. So disappointing!More

Date of visit: July 2021
Helpful?
Reviewed 21 July 2021 via mobile

The food here is very hit and miss which is a shame because the faults are so so easily rectified! Sunday lunch was fine but we were only served two rather small pieces of beef and the parsnip was rock hard! The desserts were all...very good. Evening meal the next day was spoiled (I had blade of beef) because there wasn’t enough gravy or mashed potato and veg for the amount of meat-it was all very dry. The whole experience was ruined by the abrupt and rude manner of the front of house waitress who ordered us to “eat at the bar” because our booking wasn’t on her list. We tried to explain that we had changed rooms but she refused to listen. The receptionist had to intervene on our behalf before we were seated. Had she suggested pleasantly that we might like to eat in the bar (or in fact outside as it was so hot) there wouldn’t have been a problem. I personally felt uncomfortable during my evening meal-she wasn’t particularly friendly during Sunday lunch either-our son and daughter in law commented on her brusque manner.More

Date of visit: June 2021
Helpful?
Reviewed 8 July 2021

Even though Covid restrictions have reduced the menu, we ate in the restaurant on 3 consecutive evenings and all our choices were attractively presented, beautifully cooked and wonderfully tasty.

Date of visit: July 2021
Helpful?
Reviewed 1 January 2020 via mobile

I agree that whoever from Stoke on Trent wrote “poor Christmas lunch” review was clearly on another planet or more likely from a jealous competitor restaurant. We are in our 60s and were there with parents in their 90s and had an excellent lunch with...great and plentiful turkey. Roast potatoes, forgotten initially, were delivered subsequently in two huge tranches. Vegetables were possibly the best I have EVER eaten in 62 years and over 50 countries with 100s of five - not three - star hotels and the service from staff was impeccable and could not have been more helpful and friendly - efficient but non -intrusive. Much of the food was home made and while the Christmas pudding was a little heavy for my 93 year old father the flavour was excellent and the mince pies again some of the best I have ever tasted. As another reviewer present has written this is a “gem”- and far from “poor”. The latter reviewer from Stoke-on-another-planet perhaps should stick to KFC next year...!More

Date of visit: December 2019
Helpful?2  
Reviewed 24 August 2019 via mobile

Food was okay but very salty and not really worth the premium paid at 35 pounds for two courses. Beef served as an amuse bouche. I'm a vegetarian. Staff quite helpful though.More

Date of visit: August 2019
Helpful?
James K, Owner at Haddon Restaurant, responded to this reviewResponded 5 September 2019

Dear Davina, thank you for taking the time to leave your review. I am pleased to hear that you found the staff in The Haddon Restaurant to be helpful. I am sorry however that you found the found the food to be salty and that...More

Reviewed 13 August 2019 via mobile

We are spending the night in this lovely place. The meal was full of intense flavours. Much enjoyed by my wife and me. Thank you so much.More

Date of visit: August 2019
Helpful?
James K, Owner at Haddon Restaurant, responded to this reviewResponded 19 August 2019

Thank you for taking the time to leave your review of The Haddon Restaurant. I am delighted to hear that you and your wife enjoyed your time with us and that you both enjoyed your meals and found them to be full of flavour. We...More

Reviewed 1 July 2019 via mobile

Stayed overnight at the hotel and booked into the Haddon for dinner. The entire experience was faultless and I can see why they have earned the Rosettes among other awards and great reviews. The staff were friendly and professional at the same time making for...a relaxing meal. The food was sublime and with an emphasis on locally sourced ingredients in the main. The asparagus starter was perfectly cooked and the Ocean Trout Main melted in your mouth. A definite return visitMore

Date of visit: June 2019
Helpful?
James K, Owner at Haddon Restaurant, responded to this reviewResponded 9 July 2019

Thank you for taking the time to leave your review. I am delighted to hear that your experience in The Haddon Restaurant was faultless and that you were able to enjoy a relaxing meal, finding the food to be sublime. We do hope to welcome...More

Reviewed 13 June 2019 via mobile

We made a lunchtime visit. Restaurant was very busy due to unexpected coach party, but staff worked hard to process customers. Food and coffee was excellent.More

Date of visit: June 2019
Helpful?
James K, Owner at Haddon Restaurant, responded to this reviewResponded 17 June 2019

Thank you for taking the time to review The Haddon Restaurant. I am pleased to hear of your lunchtime visit and especially that you were well accommodated despite the busy period. We hope to welcome you back again when next in the area. Best wishes...More

Reviewed 31 October 2018

Do not eat here. Value for money appauling. No walk in tab facility. Would not return. Staff friendly but not empowered to make choices.More

Date of visit: October 2018
Helpful?
James K, Owner at Haddon Restaurant, responded to this reviewResponded 8 November 2018

Dear GrandTour, thankyou for taking the time to review us. It does appear that this review is incorrectly posted. The Haddon Restaurant is only open in the evenings and Dinner is always billed at the end so effectively every table would have a tab. The...More

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Questions & Answers
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brakeb
31 July 2021|
Answer
Response from JoyfulEater | Reviewed this property |
Sorry I don't know - our only experience was a few minutes in a nearly deserted bar.
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Pentoria
18 May 2017|
AnswerShow all 4 answers
Response from Steve M | Reviewed this property |
Hi the hotel and bar is, the restaurant, I doubt it to be fair.
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Frequently Asked Questions about Haddon Restaurant

Haddon Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4