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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Seafood, Canadian
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Parking Available, Wheelchair Accessible, Table Service
Reviews (144)
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LanguageEnglish
Traveller rating
81
46
8
3
5
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All reviews fish chips large portions white rock tarter crispness craving hubby
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Reviewed 1 week ago

There could be a bit of nostalgia that taints my perspective. I used to come here regularly years ago. It was very busy, the chips were tasty and it had a great vibe. Today, my fish and chips were just all right. The cod was...freshly fried. The chips were the same style I remember. It was also fresh. Can't complain. However, the vibe was so ..... lonely, vacant, desolate, empty. It just made me sad. It feels like the place is barely hanging on. Considering it was lunchtime, I worry about the future.More

Date of visit: March 2024
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Reviewed 23 July 2023

This restaurant at one time had the best fish and chips in Surrey along with the best regulars. When the new owners took over the whole atmosphere changed. Jan sold it after Al had health issues. Tried it recently and what a drop in quality,...little or none now. I was the only customer the whole time waiting for my order, sad to see a great spot plummetMore

Date of visit: July 2023
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Reviewed 18 July 2023

Store in for late lunch as I was in area. Fish was an odd triangle shape not a strip, batter was thin that is plus not greasy. Found the chips to be very soft ( soggy like) I like a crisp French fry. I ate...most as was hungry. The fellow that took my order ( I ate inside) was on the phone the whole time. No I don't think I will go again I'll stick with Cockney Kings and Sea Lovers (Padjo Steveston)where the chips are crisp. Also closer to where I live except PadjosMore

Date of visit: July 2023
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Reviewed 22 May 2022

My husband and I were craving some fish & chips and decided to step outside our comfort zone and try something different. We live in Surrey and didn't want to drive to our usual spot in White Rock. After doing some research, decided on Al...& Jan's. We each ordered the halibut and cod platter and were very pleased, We ordered to go and when we got home, popped it into the air fryer for the heat and crispness. (gotta love air fryers for reheating back to original format) Good size fish with large portions of fries (we ended up just sharing the chips from one platter). The fish was very tasty - not greasy with lots of batter to cut through, (like many other places we have visited). Very tasty! The only disappointment was at our end, in not paying attention to what the platter consisted of. We assumed it came with tarter sauce; luckily we ended up ordering another small one on the side (or so we thought). as my hubby loves tarter sauce (which by the was was also very good ) Our error in not completely reading the menu as to what was included. Now we know for next time! I don't like coleslaw but hubby does so he had mind and said that also was good. He didn't think the dressing was home made, but still enjoyed it. We will definitely be back :-)More

Date of visit: May 2022
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Reviewed 8 July 2021

went in for fish and chips heard the halibut was very good I wasn't disappointed the portion size was big and the halibut delicious best i've had anywhere well worth the trip great eats and service

Date of visit: June 2021
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Reviewed 26 February 2021

New owners, very disappointing, went for all you can eat, had to ask for more and wait awhile for it to come. We wanted to order more and waiter would not come back, too busy talking to the cook! Food was just passable, not like...when the other owners were there. Will not go backMore

Date of visit: January 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2020

It’s been years since we tried this neighbourhood fish and chips restaurant. We’re very pleased we stopped in to make our dinner chore a no brainer recently. There are new owners and we received a friendly welcome and prompt preparation of our takeout order. We...had 4 pieces of cod, one order of fries (generously enough for 2) and picked up sides of tartar sauce and gravy. I can’t recall ever enjoying fish that wasn’t greasy so this was a treat. We will most definitely return and certainly won’t wait years before we do!More

Date of visit: November 2020
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Reviewed 26 September 2020

Friendly staff prompt and clean. Pressed ground up fish which hardly tastes like fish. Fries are good buy portions getting smaller. Ever wonder how they are all the same shape now you know. . Been a customer since the inception, can go back to cod...father days pre Al & Jans. Portions getting smaller prices increasing, Days are numbered without some change , in my opinion based on long time association with the establishment. This was a take out orderMore

Date of visit: September 2020
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Reviewed 21 June 2020

Not good, fish is frozen, not fresh, batter gluey . Have not been here for quite some time as was not impressed. After a recent visit, this has not changed. Although the chips are passable, the fish is sooo not. Fresh fish flakes, yours clumps...and your batter is so gluttonous! Sorry, but not good.More

Date of visit: June 2020
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Reviewed 6 December 2019

Have been here a handful of times over all. Had the best experience with the new owners. super friendly and the food is delicious!! the place looks super clean. I know the old lady before had a hard time managing the cleanliness

Date of visit: November 2019
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Reviewed 2 December 2019

New owners have taken over, nice people, but the quality and portions on the takeout have suffered. The fish now is very greasy and the portions of fries are about half of what they used to be, also some prices have gone up, including all...you can eat on eat in only. Any time I’m in the mall the place now seems mostly empty, I hope they improve back to the previous quality because the previous owners had such a loyal following. Sad to see it go this way, because they won’t last.More

Date of visit: November 2019
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Global64417337165, Owner at Al & Jan's Fish & Chips, responded to this reviewResponded 1 January 2020

Hi there, sorry about your experience. We gave increased the take out portions! We were getting mixed reviews in regards to portions. Many were complaining they were too large. As for the greasiness, this is the first I’m hearing of this. Our oil is constantly...More

Reviewed 12 October 2019

This mom and pop fish and chip place has great food. Not to greasy. Sad thing is she is retiring and has sold the place. Hopefully new owners keep up the good work. Have not been there since new owners.

Date of visit: August 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2019

nice little spot next to save on/ price smart...good fish n chips, friedly staff, definatly worth trying out particularly if your shopping next...

Date of visit: July 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2019

The many visits to Jan and Als Fish and Chips never disappoint! Jan herself most often welcomes you in. It is clean, nicely laid out and tables ready for customers. ( even during construction throughout the strip mall). The actual fish and chips are non...greasy and served hot! The malt vinegar, a necessary condiment is readily available with tarter sauce placed on every table. It's a treat and the bonus of take out is also available. A pleasant experience ! Did I mention the scrumptious Coleslaw and traditional mushy peas!More

Date of visit: August 2019
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Reviewed 14 August 2019

We were spoiled by the F & C prepared by Ocean Avenue in Delta. Read about Al & Jan's so we went tonight. What a delight. Excellent fish, very light batter, in fact when I first tasted the fish I commented that it was so...light. The coleslaw is very good, second only to White Spot. We will be going back to Al & Jan's, we are so happy we found this wonderful restaurant.More

Date of visit: August 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jenna l
10 April 2016|
AnswerShow all 3 answers
Response from ic0n7 | Reviewed this property |
Hours of operation: Monday - 3:30pm - 7:30pm Tues - Sat - 11:30 am - 7:30pm Sunday - closed
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AL & JAN'S FISH & CHIPS, Surrey - Fleetwood - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Al & Jan's Fish & Chips

Yes, Al & Jan's Fish & Chips offers takeaway services.

Al & Jan's Fish & Chips is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4