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Charcoal Steak House

2980 King St E, Kitchener, Ontario N2A 1A9, Canada
+1 519-893-6570
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  • Excellent60%
  • Very good24%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“steak” (185 reviews)
“prime rib” (38 reviews)
“escargot” (15 reviews)
Open Now
American, Steakhouse, Canadian, Vegetarian Friendly, Gluten Free Options
2980 King St E, Kitchener, Ontario N2A 1A9, Canada
All Details
Write a ReviewReviews (663)
Traveller rating
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1 - 10 of 655 reviews

Reviewed 2 weeks ago via mobile

Disappointed in the Seafood Risotto.-overcooked, they used shrimp cocktail that was warmed up & added, scallops smaller than a dime, raw mussel, remove from menu if you can't make it

Thank Angela P
Reviewed 3 weeks ago via mobile

There are many very good steak houses in Canada, and the Charcoal Steakhouse is among the better of these restaurants. Great variety of steaks and prime rib, seafood and other

Thank agritravlr
Reviewed 3 weeks ago via mobile

I visited this place twice in 2018, even though it's a half-hour drive from my home. The First time it was a wonderful and delicious experience.There were no complaints about food or service. I ordered my favourite french onion soup. It was very tasty. But...More

1  Thank Ekaterina V
Reviewed 4 weeks ago

Went for a birthday dinner as I have done numerous times but left disappointed for the first time. Although, the staff and atmosphere are very good you get less for more money than before. Simple things like bread with your meal has disappeared. Four dollars...More

1  Thank pbourke2018
Dave A, General Manager at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to review your recent visit. My apologies for your disappointment on your special day. Your patronage is appreciated. If given the opportunity, I would love to speak with you directly for more feedback. I have privately sent you my...More

Reviewed 11 March 2018 via mobile

A friend and I went there for a very late lunch. The waitress was very pleasant and helpful and we sat for a couple of hours. The food was just perfect and we very much enjoyed a very leisurely visit.

2  Thank Marilyn A
Alexie J, Marketing at Charcoal Steak House, responded to this reviewResponded 5 weeks ago

Thank you, Marilyn, for your review. We are glad you had such a pleasant experience. We look forward to seeing you again.

Reviewed 7 March 2018

We love eating at the Charcoal Steak House. Our steaks were done to perfection. Our entire dish was beautiful to look at as well as the veggies were warm. Our dessert was scrumptious, I couldn't eat all of my cheese cake. We worth to go...More

Thank bsrosie
Alexie J, Marketing at Charcoal Steak House, responded to this reviewResponded 5 weeks ago

Thank you, brosie, for the wonderful review. We look forward to seeing you and your family again.

Reviewed 4 March 2018 via mobile

Had a gift certificate, expensive, but very good. Service was good, asked quietly if we we celebrating an occasion, said a birthday, -after our delicious meal a chocolate dessert was presented with Happy Birthday on it. For sure will return, don't mind spending money when...More

Thank CanadaThe2Js
Alexie J, Marketing at Charcoal Steak House, responded to this reviewResponded 7 March 2018

Thank you CanadaThe2Js for your review. Happy Belated Birthday to your husband. We look forward to seeing you again!

Reviewed 4 March 2018

ordered prime rib and lobster no drawn butter no beef juice or gravy no bread served with meal. when you are paying 150 dollars for a nice meal it should includes the extras. Last time we will eat there

1  Thank Dave T
Reviewed 4 March 2018

We usually visit the Charcoal for a special occasion and it's always well worth it! Cozy and delicious I always look forward to going back.

Thank BexU33
Alexie J, Marketing at Charcoal Steak House, responded to this reviewResponded 7 March 2018

Thank you BexU33 for your review. We look forward to seeing you again.

Reviewed 3 March 2018 via mobile

The food was bland at best went for valentines day with my wife and was dissapointed ...nice romantic enviroment and the waitress was nice.

1  Thank Lee K
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Ask a question
Questions & Answers
Betty W
24 October 2016|
AnswerShow all 14 answers
Response from Dave A | Property representative |
There is no official dress code.
10 June 2016|
Response from 439cherylm | Reviewed this property |
We were there on Wednesday for the Wine Makers Dinner. Great Wine. Enjoy your dinner tonight.
10 May 2016|
Response from Kevin B | Property representative |
Hi Wayne. We do an a la carte brunch so the prices vary based on what you are looking to eat. Our full menu is available online under Martini's restaurant. Unfortunately trip advisor will not allow us to put a direct link... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$15 - US$41
Lunch, Dinner
Restaurant features
Takeout, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Dining Style
Casual Elegant
Good for
Romantic, Groups, Local cuisine, Special Occasion Dining, Business meetings, Child-friendly
Open Hours
16:30 - 10:00
16:30 - 10:00
11:30 - 14:00
16:30 - 10:00
11:30 - 14:00
16:30 - 10:00
11:30 - 14:00
16:30 - 10:00
11:30 - 14:00
11:30 - 14:00
16:30 - 23:00
16:30 - 23:00
Location and Contact Information
  • Address: 2980 King St E, Kitchener, Ontario N2A 1A9, Canada
    (Fairway Road North)
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-893-6570
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